Hotel Weisses Kreuz

Huge rooms and very functional restroom. Small toiletries provided free of charge. Wonderful front desk folks. Close to everything—lots of shops and eateries. Lots of windows to open for fresh air and sunshine. Very clean and outstanding breakfast with fresh fruit options, muesli, yogurts, hot foods, breads, jams, meats, cheeses, juices—-well worth it to eat here!

Very simple hotel, but right in the heart of stunning Interlaken. We even got a surprise balcony for coffee in the morning and beer at night. Shower is okay. Bed were comfortable. The highlight was the check in process. Incredibly quick and the front desk worker Maria was very helpful, friendly and just kind of amazing. We heard her scroll through a number of languages just to speak with all the guests. She also was able to help us find a place to do laundry.

Hotel is dated and with very basic amenities. Read some reviews that room slippers are not provided so I bought my own. Beds & pillows are comfy and blankets are warm enough to keep us warm. Stayed 3 nights. Breakfast is awesome with quite a decent spread. There's a bus-stop right in front of the hotel, where you can take to go to Interlaken Ost.Shout-out to the reception, Ms Linh, who was super helpful in assisting us with our inquiries abt transportation & sightseeing spots.

Perfect place. Stayed at Hotel Weisses Kreuz and it was such a pleasant experience! 🤍✨ Located right in the heart of Interlaken, it made exploring the area super easy — everything was just a short walk away.The room was clean, and cozy. Loved the modern touches while still keeping that Swiss charm. The staff were incredibly friendly and helpful, always ready with tips and recommendations.Breakfast was simple but really good — fresh, warm, and enough to start the day right before heading out to the mountains.

Rooms is very spacious! I booked family room, and its like 2 room connected. Service is amazing, the lady in front really informatif. We got tickets for free bus ride around Interlaken area, since we bought the Swiss Half Fare card. My sons age 10 and 11, is also free. Location is trully just 15 steps away from the bus stop, so if you bring a lot luggages its very easy.

I have stayed at this hotel for 2 days.  I liked the heating in the room because it was very cold and dark outside after 5 p.m. The heating was great for cold weather. Also, the breakfast was good, with a variety of tasty dishes. The staff serving breakfast were very kind and attentive, especially Frank, who was professional in serving the guests.  However, the single room’s amenities were not very good. The bedsheet had dark spots near the charging station located at the head of the bed. There was a clog in the sink’s pipe, and water didn’t drain properly. The view was not pleasant as it faced a building under refurbishment.Additionally, the staff at check-in were unable to provide sufficient information about local sightseeing and dining options; they only recommended one restaurant.

Breakfast serve same food daily. Two local waitress really unfriendly, no smile no greet and don’t bother to check if food are refilled. Don’t seem to care and only clears the table with a sulking face daily. Few simple cooked dishes but can’t be bothered to refill the food, been here a week and always half the food bowls are empty. No bother cares in the breakfast hall.

I've stayed in 7 hotels during my trip in Switzerland, but this one was by far the worst. First they scammed me during check in, by giving me a much smaller room than what I booked, and telling me a vague story claiming that my travel agency changed the room a day before my arrival. (Which was a ridiculous claim) Then about the room itself, it's crazy hot, the intense white lighting makes you feel like you're in some kind of cheap hostel, there is mold in the bathroom, the shower is tiny and has a curtain, so it keeps sticking to you every time you move. The towels are paper thin, as are the walls, and the pillow on the bed. The floor creaks really bad, so you can hear people in rooms surrounding you walking around at night. All in all, I have to assume they gave me the worst room in the hotel, because if the rooms are actually all like mine, I can't imagine anyone ever staying here again. I definitely don't recommend this hotel, especially when you're traveling alone. Thanks to my travel agency I got some of my money back, because they confirmed the hotel lied to me about my booking, and that I should have been given a big room. Terrible service from the hotel.