Hotel Welcome Palace

It was a nice experience in the Hotel, welcome palace. Nice location & the hotel is well maintained. Staff members are gentle and friendly. Food is also good in genuine price. Overall an excellent hotel.

It was a pleasent stay for one night with my family. Room services and desk services are very good. Locationwise its at the heart of this city. Break fast was included and it was actually good. Specially children friendly. The interior lightings could have been better.

Food is palatable but sometimes it's not but Tofique always tried to order the chef to do it palatable. Anyway overall is nice. I used to come in this restaurant since 25 years since it's inception. Tofique is a very very nice guy, gentle and humble. Keep it up.

Need Professional Improvements, helping staff is nice and cooperative front office people are also ok but they need more decision making powers. Food is very nice from their restaurant Social Club, price and quality both are good. Going around the Hotel there is smell everywhere, You will want to stay inside your room only, they need to upgrade their Linen & Furniture also. Sofas need to be vaccumed cleaned, bathroom needs more lightings. Important to mention: broke a small Glass by mistake, was charged Rs.200.00 for it, asked them i would have given them 12 of those glasses from market in 200. But yet again staff at front office blames management. I dont know here this management is sitting. Location is very nice, in the market so everything is easily reachable. Hotel is recommended to other travellers who are not coming for leisure.

Recently stayed there the experience was really bad. had been there a few times but this time it was really bad The behaviour of few of the staff was really bad had stayed there before with my partner and everything went pretty smoothly but this time they created a lot of fuss over not allowing guest which they have not mentioned anywhere that guests are not allowed. the behaviour of the staff was pretty rude they did not talk politely instead started arguing when asked about clarification. the room that I booked was not provided to me instead they give me a much smaller and dirty room the room had lot of stains the bed sheets was stained as well the AC was not working properly and was making a lot of sound previously the rooms had fridge but this time there was no fridge as well which was an inconvenience. We were only there for 3 days and they made the three days really difficult for us they even charged us extra for the stains on the bed sheet that was left there before and not done by us. They just create extra problems so that they can charge extra money. Had a really bad experience hence do not recommend if you want to have a peaceful trip

The hotel is located at main market area with availability of all essentials nearby and the staff is nice and responsive. The rooms are fine, but some areas need improvement as bathroom was not clear and in one room window glass was broken.

Some rooms need to be upgraded,mainly the old ones.Also in common places such as corridor there is a foul smell.Staff is very good.Food, I can say the best and reasonable as compared to other hotels nearby.Complementary breakfast is very good. Please upgrade the lift where hardly one person with luggage can fit.

I am a regular customer of the hotel !! Where the service is quite good, but the rooms need renovation!! Stayed in different rooms over a period of time, but there is atleast one issue with the room !! Either the shower isn’t working, or the bathroom is damp, or the room is too cluttered etc . Reception needs to be a little more prompt atleast while checking in. Room service and house keeping are quite satisfactory !!