Hôtel Westminster

Elegance Hotel with amazing location.||||With its beautiful design and classy feel, The Westminster hotel gave a vibe of luxury. The lobby's elegant decor makes a great impression, while the bar and breakfast room offer excellent amenities, including a diverse selection and full breakfast options.||||During my stay, I was impressed with the deluxe room's spaciousness, attractive decor, and impressive marble-like bathroom. Ian, the front desk staff member including the doorman were all proved to be friendly and helpful. Before my husband joined me from his business trip in Dusseldorf, I truly enjoyed my brief stay here. ||||We transition to a different hotel in the area equipped with a pool, but I would have liked to prolong my stay, as my intense schedule only afforded only a brief time at the pool. The hotel’s prime location, offering easy walking access to Place Vendome, the Opera, restaurants, shopping, with the added convenience of Cartier being located next door, and Lois Vuitton, Chanel, and Dior in close proximity. The Westminster Hotel offers excellent value for money and is affiliated with the Warwick group in New York - a renowned chain of 40 hotels worldwide.||||The hotel has with easy access to the metro station, train, and bus. From Charles de Gaulle airport, I took the bus, which made its second stop in Paris. After a lovely Christmas evening around Place Vendome, I appreciated the two bottles of wine waiting for me. ||||I'll definitely consider staying here again.

I recently stayed at the Westminster Hotel in Paris with my family of six, and I must say it was an exceptional experience! Initially, I was concerned about our request for connected rooms, but the hotel graciously upgraded us to a Parisian suite connected to another suite. The suite was spacious, beautifully designed, and perfect for our family. It truly felt like a home away from home while capturing the elegance of Paris. The staff was incredibly friendly, attentive, and made sure our stay was flawless from start to finish. Their attention to detail and willingness to go the extra mile did not go unnoticed. Thank you, Westminster Hotel, for an unforgettable stay! I highly recommend this hotel to anyone visiting Paris. We can’t wait to return!

Very new hotel after the renovation with beautiful interior in the lobby and other hotel areas as well as inside the room, absolutely perfect location, great breakfast, good service. My room had an inner courtyard view which was very quiet from the noise outside.|I could hear the noise of one of the elevators at night. Also, I found it a bit strange that the shower cabin did not have a small shelf or some space to put the shower gel etc. Instead the housekeeping staff had to leave the toiletries either on the shower floor or outside the shower which is not convenient. In addition, had to request separately amenity kit.

If you're considering staying at this hotel, please read this first. Let me start with the reception staff—they are extremely unfriendly and indifferent, as if they're being forced to work. An hour after we checked into our room, a cleaning staff member entered without knocking. We stayed for three days, and our room was never cleaned. We left the hotel at 10 a.m. and returned around 4-5 p.m., and only once, after we got back around 5 p.m., did they knock on our door and shamelessly ask, "Do you need cleaning?" Additionally, it’s impossible to even find water in the room because you need to call room service to order it, which is charged separately. On top of that, you also have to pay a service fee for room service. Over the course of three days, I spent €100 on water alone. Instead of focusing on guest satisfaction, their sole goal seems to be figuring out how to charge you more. There is no soundproofing in the rooms. We kept waking up from the noise of people walking in the room above us because the ceiling is made of false panels that flex with every step, making it feel unsafe. If you want to order food from room service, it's very difficult to get in touch with them—you often have to try several times. Even when we managed to place an order, the food was terrible, and it was 1.5 times more expensive than the nearby restaurants. Overall, for a hotel with a nightly rate of €1,100 for a suite, we didn’t even get the level of service you’d expect from a €200 hotel. The hotel has severe operational issues, so be prepared for many unpleasant surprises.

The hotel location is excelent. The hotel is well maintained, in a classic parisian style. Service is professional, yet cold, as often happens in the city. Room was well appointed, but very very small (website photos make them look much larger, and mirrored walls help on that). As a compensation, bathroom was large, white (marble) and classy, easily becoming the best part of the entire room.|Price is on the high side, but 4 star hotels in Paris are nowadays more expensive than 5 stars in most european capitals. Be aware that, they charge at check-in a tax (in this case was 50 euros), that is extra to the tax incuded as extra in the rate when you book through their website. This tax is never referred while booking or in the confirmation e-mail. Overall a very nice place .

I’m giving the hotel 5 Stars because of the employees, the location and the beauty of the rooms lobby and bar BUT something changed, employees are fleeing fast for other hotels, I heard from an ex employee that they are overworked, underpaid and under-appreciated. Staff are working 3-4 different positions because management can’t keep staff. The ex employee called me to say that the job isn’t fun anymore there, she also said it’s too stressful and I was told that the hotel is seeking a 5 Star rating so they need to increase the hotel image… which is funny because they are losing Amazing employees and starting weird policies. Some genius thought it was smart to only give water in the room the first night 😂, yea, that helps get a 5 star rating. I stayed 12 nights and was asked to pay for water on night 2 🤦. Whoever thought of that policy needs to be fired yesterday. Do I care about paying for water, no, I tip the workers 100’s of euros because I love all of them but it’s insulting to pay for water bottles🤦 Their front desk is understaffed now which should make the hotel go from 4 stars to 3 Stars, someone in management has got to be fired like yesterday. The bartender, all the doorman, front desk staff, room service and housekeepers should be given a raise and bonus for being overworked. There’s a SuperStar amongst many many Star employees there. Tufan, the doorman is Amazing, kind, sweet, helpful caring and professional, I’m thinking of hiring for my business but he loves Paris :). He protected my wife while she was coming back from the bank with money, someone was following her… Tufan saw her coming back to the Hotel and ran down the block to stand next to her, protecting her like a Professional bodyguard, like a brother, like a father and he walked her safely back to the hotel. Guests love him, fellow workers love him and my wife and I love him like family… protect my wife and you are in my family for life. All the doormen are extraordinary, I mean absolutely Phenomenal, they all took such good care of us❤️. So, go see my friends at the front door and front desk, stay and be spoiled by housekeepers, room service and of course an exceptional kind caring friendly night bartender but be prepared for slower service and no water in the room after the first night. The owners don’t know they have a problem and guarantee someone in upper management will be fired soon. Ps, if you’re lucky enough to meet the doorman Tufan, I guarantee he will protect you like he protected my wife… my wife doesn’t hug and kiss many ppl goodbye but she gave Tufan a big hug and kiss goodbye, she loves his sweet heart and kind soul.

It was a complete fiasco. Despite booking a suite room, it was one of the worst experiences we’ve ever had. The room wasn’t properly cleaned, they forgot to provide water, and even when we requested some, we were treated poorly. The woman who brought coffee to the room said something in French, which probably wasn’t very pleasant. After 9:30 PM, there’s no room service, and the meals were terrible. In summary, it was an experience of being humiliated despite paying.

We stayed here as the beginning of a barge trip and then also at the end. We got a free upgrade to a great room on the return trip. The breakfast was outstanding with great variety and quality. The staff was very helpful in answering our questions and handling our luggage..

Elegance Hotel with amazing location. With its beautiful design and classy feel, The Westminster hotel gave a vibe of luxury. The lobby's elegant decor makes a great impression, while the bar and breakfast room offer excellent amenities, including a diverse selection and full breakfast options. During my stay, I was impressed with the deluxe room's spaciousness, attractive decor, and impressive marble-like bathroom. Ian, the front desk staff member including the doorman were all proved to be friendly and helpful. Before my husband joined me from his business trip in Dusseldorf, I truly enjoyed my brief stay here. We transition to a different hotel in the area equipped with a pool, but I would have liked to prolong my stay, as my intense schedule only afforded only a brief time at the pool. The hotel's prime location, offering easy walking access to Place Vendome, the Opera, restaurants, shopping, with the added convenience of Cartier being located next door, and Lois Vuitton, Chanel, and Dior in close proximity. The Westminster Hotel offers excellent value for money and is affiliated with the Warwick group in New York - a renowned chain of 40 hotels worldwide. The hotel has with easy access to the metro station, train, and bus. From Charles de Gaulle airport, I took the bus, which made its second stop in Paris. After a lovely Christmas evening around Place Vendome, I appreciated the two bottles of wine waiting for me. I'll definitely consider staying here again.

Roban cosas y no se responsabilizan! No vayan a este lugar! Debería de haber mejor administración de este lugar y hacerse responsables

I've a great experience checking in. I booked online, and for the first time, paid the entire stay in advance. The booking was for a room with queen or two single beds and the confirmation didn't say which one. I called the hotel while on the way there to request the room with two beds and was promptly given it. there's some scaffolding outside the window but we're in Paris we're not going to stay in the room look out the window. So it doesn't matter. The room is comfortable with a nice bathroom, bathrobe and slippers, a little refrigerator and free bottle of water. That's all we need.

Here for 4 days, so far a shit show! Construction outside our window (we are on the sixth floor), noise starts at 5:30 AM. No hot water (when we complained they told us to call the mayor), electrical outlets do not work, and the elevators do not work! Photo is from our room!

The Westminster is a great old hotel in a lovely location, convenient to many attractions including the Louvre. Also down the street from a ton of restaurants and highly upscale stores. It helps fulfill the promise and magic of Paris. The rooms are cozy, with a huge bathroom that included a desk for makeup; they are clean and the bed was extremely comfortable. Breakfast was included in our rate, and it was sumptuous. Bacon, eggs, fruit, breads, coffee...you won't walk away hungry. The restaurant staff was wonderful, and we never wanted for anything. The staff is very helpful and you are always greeted with a smile and a kind word. There is a concierge who starts at about 3pm who is very knowledgeable. If you need information for the next day, he is the man to consult. The hotel feels it age, which is part of the charm. The elevator is the size of a small closet. A shout out to Girard at the charming wood-lined bar, who gave us great restaurant recommendations and was a pleasure to speak with. Note that there is construction going on in from of the hotel, which can impair the view from those rooms. Our room overlooked a spectacular courtyard. It was a surprise the first day to get a knock on the door at about 4pm. They want to know if you need any fresh towels or anything for your comfort. Nice touch. The Westminster will be one of the great memories of our trip, and that's saying a lot.

And I'm being generous. Shower didn't work properly, and it took over 3 hours for someone to come and unclog the bathroom sink. Apparently maintenance doesn't get to work until 10 AM You'd think they'd have a maintenance person available 24 hours a day. What if something really bad happened? Other than that, the room was comfortable and quiet, and had they offered any consideration at all for our inconvenience, I might have felt a little better. I'll just stay somewhere else the next time.

This rather discreet luxury hotel near Place Vendome has one of the loveliest, coziest piano bars in the city. Located in the back right corner on the hotel's ground floor the 30-person bar has the look and feel of a posh private reading room with mahogany exposed beams, green leather club chairs, framed portraits, book shelves, a fireplace and super romantic lighting. I've been to the bar at least a half dozen times, but each time I come back my adrenaline surges as if it's my first. There is just something profoundly pleasing about this place that makes you want to stay forever. Unfortunately, though, the elevated prices of the drink menu keep those fantasies in check, and I wind up staying as long as one, max two, drinks allow. So if you're ever in the area and are craving a dose of affordable indulgence, pop inside the Westminster for a drink.

Hotel Westminster is a great place to say in Paris. Located on Rue de la Paix, it is centrally located right near the Opera. You can walk almost anywhere are there are also a few metro stops in the area. The rooms are nice and the beds are comfortable. We had a two room suite that was really nice. There was also an outdoor patio right off our room that was a common area and a great touch. The hotel piano bar is amazing and a great place to get a drink. The decor is really nice and the entertainment was fabulous. The hotel staff was incredibly nice and everyone spoke English. They set me up by delivering champagne to my room for my girlfriend's birthday and their dinner recommendations never disappointed. The reservations also include breakfast which should not be overlooked. The Hotel Westminster breakfast is stellar. The spread is grand with eggs, meats, cheese, yogurt, pastries, cereals, etc. and everything is good. The coffee is also amazing. This is really the best way to start off a long day of touring Paris.

I loved this hotel. I stayed in room 405, it had a large bedroom and a large marble bathroom. The air conditioning was very good. The lounge was very high end with reasonable cocktail pricing. I would recommend staying here, I know I will when I come back to Paris!

For starters, the restaurant food wasn't great and really over priced in comparison to some of the other really nice restaurants the four of us we ate at. The overall feel of the hotel is fancy and it's very beautiful. The rooms and beds were nice but very small, I'm sure that's due to the fact it's and old building so it's understandable. I'm not sure if it's just a French thing but I thought the majority of the staff here were extremely rude and unhelpful, (the ones that were nice were very nice but they far and few) most of the staff made you feel like you were asking the unthinkable when making the smallest request and they had no problem expressing it in their actions. Upon checking out they wanted to charge $100.00 for a box of Macaroons that in fact was a gift from the travel agency we used, and we were basically called liars when we said we didn't use the honor bar, only when the Mgr got involved was it taken off the bill. However what really surprised me was on the day we were checking out a lady's bag mistakenly was taken by another guest which had her passport and phone in it, so as you could imagine she was very stressed out. The staff was not sympathetic in any way, unhelpful and actually were making fun of her when she walked away. There were camera in the lobby which she asked them to look at and they told her the cameras didn't video the lobby???? Because no one at the hotel could be bothered to help the lady my oldest daughter finally started helping her using her find my phone app to help her locate the bag. The bag showed as being somewhere close to the hotel and yet still no one from the hotel offered to help?? We had to leave before we knew the outcome of that situation, I only to hope that all turned out well for her. I personally wouldn't return to this establishment.

This is our favorite hotel in Paris. We have come here every year for many years. The staff are wonderful! Nicolas, the concierge, is absolutely delightful. We look forward to his charm, wit, and expertise year over year. He is warm, helpful and genuinely kind. His English is flawless to the point that I feel guilty speaking French! and Nicolas in reservations, is equally kind, patient and as fluent in English as he is French. This is a hotel with heart and soul. Not pretentious and snobby, but in a fabulous part of Paris that is easily accessible to everything. And the piano bar is divine!!

We were able to get a great rate at this hotel, and it was the only one that seemed to have reasonable rooms available over Easter weekend. Rate was around 200 E while everywhere else in the area was at least double. The good: the location is great, the concierge is helpful, the price is good and the restaurant is wonderful (although you need reservations). The bad: breakfast ends at 10 (even on Sunday!!!), the room is TINY, the cleaning ladies have no idea when you are checking out and will try to clean before you have even left the hotel on your last day (more than once!), the showers are heinous with very low water pressure and drastically changing temperatures and the shampoo is horrible, the pillows are very uncomfortable and make it difficult to sleep and the temperature in the room is difficult to maintain. I can deal with the small room and having to tell the cleaning ladies to come back later but I would only stay here again if there were better pillows and a better shower.

This review is from January 2010. Located on a great avenue in Paris just past Place Vendome. Upon arrival the front desk staff was friendly and accommodating to early arrivals. The room was as reserved and they even provided an upgrade. The bathrooms were white marble and very large. The sleeping quarters were comfortable and very nicely furnished and maintained. In the evening the bar area had a great piano player and the cocktail list was very extensive and tasty. My office is a bit away on Quai Austerlitz but this hotel is centrally located to the Louvre, fashion district, and not a bad walk to the champs. The shopping in the area is great and upscale, as are the cafes. I really enjoyed my 5 night stay and will return when on business or with my wife on holiday.

The customer service at this high priced hotel is absolutely the worst. While during a 3 night stay with many other colleagues for a business trip, I just happened to be the only unlucky one with an air conditioning system in my room that was not working correctly. It was mid summer and unusually hot in Paris. The lobby's cooling was great, my room not so much. It would shutoff for no reason and blink on the display, essentially killing any cooling in the room while I was gone. This happened 3-4 times, and I called and talked to the front desk as many times. They kept saying they'd have someone check it out but nobody came. They didn't really care. As long as it was cool where they were working , I guess that was alright. What kind of place tells a guest that they're sending someone and nobody shows up because I was in the room waiting. I spent 3 nights wishing I were home in my own house and not Paris. That's how good this place was. I really don't think they have a 24 hr maintenance guy at this hotel. For the area and the price, there should be one there for at least 12 hrs of the day. I would never stay in this hotel again.