Hôtel Westminster

We had a wonderful stay at The Westminster Hotel, Rue de la Paix!|From the moment we arrived, the welcome was warm and professional. Every staff member was polite, kind, and attentive. We stayed in a stunning Honeymoon Suite, beautifully decorated with heart-shaped rose petals—on the bed, in the bathroom, and throughout the room. It was truly romantic and unforgettable.|The breakfast was excellent, and the service was impeccable from start to finish. A special thank you to Binta who was absolutely amazing—elegant, kind, and incredibly professional. She really made our stay extra special.|Thank you to the entire Westminster team for this magical experience.

I stayed two nights in late June and would certainly come back. I was working and the room set up probably not the best for working (the desk is an old fashioned style) but I liked the hotel. Room was small (603) and pricey but perfectly equipped with plug points, air con and a super comfy bed. The bathroom was also small but lovely with a bathtub as well as overhead shower. ||I had breakfast one day and it was lovely (buffet). I also went to the fitness room which has a few machines and is ok for stretching (my sense is that the hotel residents here are mostly for pleasure not work and fitness may not be their priority). Certainly if you want a fully equipped gym this is not the place for you. ||Wonderful location close to Place du Vendome, Opera and Galeries Lafayette.

Booked the most expensive suite in the hotel, For one night , To stay in Paris after the river cruise. We.arrived at 11 AM straight from the port. Was told check in is at 3 pm, assured is that they will try to have our room ready ASAP, Before Check in time. Told us they’ll call us when the room is ready, Offered to store our luggage While we wait, recommend to walk around In the area. We agreed, then went to do some shopping and sightseeing while waiting for their call. When no one called us after 3 PM, we were exhausted and headed back to the hotel. Got to the hotel after 4.30pm, and were told that the room is not ready yet?! When I got upset, they offered us the drinks at the bar on the house to make it up to us, which was nice, but we were tired and didn’t sleep the night before, so just wanted to get to the room and relax before dinner. also it was very hot outside. We got the keys to the room a little after 5 P. The room was nice size, And well furnished, had an old Parisian feel to it. But the smell in the room was not pleasant. The hallway is outdated and smelly as well. Tiny elevator that starts on the first floor and you have to walk up and down One flight of stairs to get to/from The elevator. The AC was not working well in the room, The room was warm, they could not fix it, when I requested to be switched to another room, they did not change our room because as per front desk, the hotel was fully booked. They did bring the fan to the room to make it a little cooler. The stuff was nice and tried to be helpful as they could. I’m really surprised how this hotel is listed as five star hotel because

The breakfast was incredible one of the greatest breakfast I’ve ever eaten in Paris and I have come here since 1977! The staff are extremely friendly and efficient! The rooms are exquisite and have modern amenities, and the bathrooms are brand new. Great location, it’s quiet and I got a suite! The quality of the beds are EXCELLENT!!!

What a hidden gem! There are many properties in that area but what sets this one apart is the staff! Truly top notch! Very welcoming, warm, and professional. The ambiance here is “comfortable luxury”. We stayed 5 nights, booked two rooms, the rooms were comfortable, spacious and quiet, the bar and the breakfast offered many options and delivered fantastic service. The front desk manager was just amazing, she kindly accommodated our requests even though we have no status with Warwick hotels, shoutout to Ian for being very patient and the rest of the staff (I’m really bad with names) for going above and beyond. I have over 1100 nights mostly with Bonvoy over the past 10years and I can spot a hotel that’s well managed from the minute I enter and Westminster fits that category and must have a great management team that’s empowering its staff and ensuring superior experience!

I highly recommend this hotel! We had a wonderful stay. Huge thanks to Komi and his team for arranging side-by-side rooms for my family and even upgrading us to a suite to accommodate our request. They also provided a complimentary room when we arrived early from overseas, and another one before our late flight so we could rest and store our luggage—amazing hospitality! All the staff were super friendly and greeted us every day. Our rooms were cleaned thoroughly, the location was perfect, and the security made us feel very safe. We truly enjoyed our stay and will definitely be back!

The Hotel Westminster might look grand from the outside, but my stay was awful — the AC was completely broken, turning my room into a sweltering sauna. I couldn’t sleep, I couldn’t relax, and even opening the windows did nothing to help. I strongly advise everyone to avoid this place. Only go here if you enjoy roasting in hot places

Quiet, clean hotel with large room and sparkling new bathrooms and shower. Friendly staff and an amazing breakfast spread. Air Conditioning was silent and the hot towel racks were a nice touch. Just the right size. We will be back!

Elegance Hotel with amazing location. With its beautiful design and classy feel, The Westminster hotel gave a vibe of luxury. The lobby's elegant decor makes a great impression, while the bar and breakfast room offer excellent amenities, including a diverse selection and full breakfast options. During my stay, I was impressed with the deluxe room's spaciousness, attractive decor, and impressive marble-like bathroom. Ian, the front desk staff member including the doorman were all proved to be friendly and helpful. Before my husband joined me from his business trip in Dusseldorf, I truly enjoyed my brief stay here. We transition to a different hotel in the area equipped with a pool, but I would have liked to prolong my stay, as my intense schedule only afforded only a brief time at the pool. The hotel's prime location, offering easy walking access to Place Vendome, the Opera, restaurants, shopping, with the added convenience of Cartier being located next door, and Lois Vuitton, Chanel, and Dior in close proximity. The Westminster Hotel offers excellent value for money and is affiliated with the Warwick group in New York - a renowned chain of 40 hotels worldwide. The hotel has with easy access to the metro station, train, and bus. From Charles de Gaulle airport, I took the bus, which made its second stop in Paris. After a lovely Christmas evening around Place Vendome, I appreciated the two bottles of wine waiting for me. I'll definitely consider staying here again.

Roban cosas y no se responsabilizan! No vayan a este lugar! Debería de haber mejor administración de este lugar y hacerse responsables

I've a great experience checking in. I booked online, and for the first time, paid the entire stay in advance. The booking was for a room with queen or two single beds and the confirmation didn't say which one. I called the hotel while on the way there to request the room with two beds and was promptly given it. there's some scaffolding outside the window but we're in Paris we're not going to stay in the room look out the window. So it doesn't matter. The room is comfortable with a nice bathroom, bathrobe and slippers, a little refrigerator and free bottle of water. That's all we need.

Here for 4 days, so far a shit show! Construction outside our window (we are on the sixth floor), noise starts at 5:30 AM. No hot water (when we complained they told us to call the mayor), electrical outlets do not work, and the elevators do not work! Photo is from our room!

The Westminster is a great old hotel in a lovely location, convenient to many attractions including the Louvre. Also down the street from a ton of restaurants and highly upscale stores. It helps fulfill the promise and magic of Paris. The rooms are cozy, with a huge bathroom that included a desk for makeup; they are clean and the bed was extremely comfortable. Breakfast was included in our rate, and it was sumptuous. Bacon, eggs, fruit, breads, coffee...you won't walk away hungry. The restaurant staff was wonderful, and we never wanted for anything. The staff is very helpful and you are always greeted with a smile and a kind word. There is a concierge who starts at about 3pm who is very knowledgeable. If you need information for the next day, he is the man to consult. The hotel feels it age, which is part of the charm. The elevator is the size of a small closet. A shout out to Girard at the charming wood-lined bar, who gave us great restaurant recommendations and was a pleasure to speak with. Note that there is construction going on in from of the hotel, which can impair the view from those rooms. Our room overlooked a spectacular courtyard. It was a surprise the first day to get a knock on the door at about 4pm. They want to know if you need any fresh towels or anything for your comfort. Nice touch. The Westminster will be one of the great memories of our trip, and that's saying a lot.

And I'm being generous. Shower didn't work properly, and it took over 3 hours for someone to come and unclog the bathroom sink. Apparently maintenance doesn't get to work until 10 AM You'd think they'd have a maintenance person available 24 hours a day. What if something really bad happened? Other than that, the room was comfortable and quiet, and had they offered any consideration at all for our inconvenience, I might have felt a little better. I'll just stay somewhere else the next time.

This rather discreet luxury hotel near Place Vendome has one of the loveliest, coziest piano bars in the city. Located in the back right corner on the hotel's ground floor the 30-person bar has the look and feel of a posh private reading room with mahogany exposed beams, green leather club chairs, framed portraits, book shelves, a fireplace and super romantic lighting. I've been to the bar at least a half dozen times, but each time I come back my adrenaline surges as if it's my first. There is just something profoundly pleasing about this place that makes you want to stay forever. Unfortunately, though, the elevated prices of the drink menu keep those fantasies in check, and I wind up staying as long as one, max two, drinks allow. So if you're ever in the area and are craving a dose of affordable indulgence, pop inside the Westminster for a drink.

Hotel Westminster is a great place to say in Paris. Located on Rue de la Paix, it is centrally located right near the Opera. You can walk almost anywhere are there are also a few metro stops in the area. The rooms are nice and the beds are comfortable. We had a two room suite that was really nice. There was also an outdoor patio right off our room that was a common area and a great touch. The hotel piano bar is amazing and a great place to get a drink. The decor is really nice and the entertainment was fabulous. The hotel staff was incredibly nice and everyone spoke English. They set me up by delivering champagne to my room for my girlfriend's birthday and their dinner recommendations never disappointed. The reservations also include breakfast which should not be overlooked. The Hotel Westminster breakfast is stellar. The spread is grand with eggs, meats, cheese, yogurt, pastries, cereals, etc. and everything is good. The coffee is also amazing. This is really the best way to start off a long day of touring Paris.

I loved this hotel. I stayed in room 405, it had a large bedroom and a large marble bathroom. The air conditioning was very good. The lounge was very high end with reasonable cocktail pricing. I would recommend staying here, I know I will when I come back to Paris!

For starters, the restaurant food wasn't great and really over priced in comparison to some of the other really nice restaurants the four of us we ate at. The overall feel of the hotel is fancy and it's very beautiful. The rooms and beds were nice but very small, I'm sure that's due to the fact it's and old building so it's understandable. I'm not sure if it's just a French thing but I thought the majority of the staff here were extremely rude and unhelpful, (the ones that were nice were very nice but they far and few) most of the staff made you feel like you were asking the unthinkable when making the smallest request and they had no problem expressing it in their actions. Upon checking out they wanted to charge $100.00 for a box of Macaroons that in fact was a gift from the travel agency we used, and we were basically called liars when we said we didn't use the honor bar, only when the Mgr got involved was it taken off the bill. However what really surprised me was on the day we were checking out a lady's bag mistakenly was taken by another guest which had her passport and phone in it, so as you could imagine she was very stressed out. The staff was not sympathetic in any way, unhelpful and actually were making fun of her when she walked away. There were camera in the lobby which she asked them to look at and they told her the cameras didn't video the lobby???? Because no one at the hotel could be bothered to help the lady my oldest daughter finally started helping her using her find my phone app to help her locate the bag. The bag showed as being somewhere close to the hotel and yet still no one from the hotel offered to help?? We had to leave before we knew the outcome of that situation, I only to hope that all turned out well for her. I personally wouldn't return to this establishment.

This is our favorite hotel in Paris. We have come here every year for many years. The staff are wonderful! Nicolas, the concierge, is absolutely delightful. We look forward to his charm, wit, and expertise year over year. He is warm, helpful and genuinely kind. His English is flawless to the point that I feel guilty speaking French! and Nicolas in reservations, is equally kind, patient and as fluent in English as he is French. This is a hotel with heart and soul. Not pretentious and snobby, but in a fabulous part of Paris that is easily accessible to everything. And the piano bar is divine!!

We were able to get a great rate at this hotel, and it was the only one that seemed to have reasonable rooms available over Easter weekend. Rate was around 200 E while everywhere else in the area was at least double. The good: the location is great, the concierge is helpful, the price is good and the restaurant is wonderful (although you need reservations). The bad: breakfast ends at 10 (even on Sunday!!!), the room is TINY, the cleaning ladies have no idea when you are checking out and will try to clean before you have even left the hotel on your last day (more than once!), the showers are heinous with very low water pressure and drastically changing temperatures and the shampoo is horrible, the pillows are very uncomfortable and make it difficult to sleep and the temperature in the room is difficult to maintain. I can deal with the small room and having to tell the cleaning ladies to come back later but I would only stay here again if there were better pillows and a better shower.

This review is from January 2010. Located on a great avenue in Paris just past Place Vendome. Upon arrival the front desk staff was friendly and accommodating to early arrivals. The room was as reserved and they even provided an upgrade. The bathrooms were white marble and very large. The sleeping quarters were comfortable and very nicely furnished and maintained. In the evening the bar area had a great piano player and the cocktail list was very extensive and tasty. My office is a bit away on Quai Austerlitz but this hotel is centrally located to the Louvre, fashion district, and not a bad walk to the champs. The shopping in the area is great and upscale, as are the cafes. I really enjoyed my 5 night stay and will return when on business or with my wife on holiday.

The customer service at this high priced hotel is absolutely the worst. While during a 3 night stay with many other colleagues for a business trip, I just happened to be the only unlucky one with an air conditioning system in my room that was not working correctly. It was mid summer and unusually hot in Paris. The lobby's cooling was great, my room not so much. It would shutoff for no reason and blink on the display, essentially killing any cooling in the room while I was gone. This happened 3-4 times, and I called and talked to the front desk as many times. They kept saying they'd have someone check it out but nobody came. They didn't really care. As long as it was cool where they were working , I guess that was alright. What kind of place tells a guest that they're sending someone and nobody shows up because I was in the room waiting. I spent 3 nights wishing I were home in my own house and not Paris. That's how good this place was. I really don't think they have a 24 hr maintenance guy at this hotel. For the area and the price, there should be one there for at least 12 hrs of the day. I would never stay in this hotel again.