Hotel With Urban Deli

I have stayed at this hotel multiple times since 2021. It used to be a very atmospheric place with an excellent continental/Swedish breakfast. Unfortunately, my stay this December was probably my last, as it was very disappointing. The breakfast has been completely changed. The selection is extremely limited: no fruit at all, no butter (in Sweden, really?), they have croissants but no marmalade or sweet spread, and instead of bread there are only bagels. Not only is the food selection strange, but the breakfast area has also been moved to the reception. This makes it far from cozy, with people constantly passing by. Compared to how it used to be, the difference is night and day. I was told the changes were made to reduce food waste, which I understand and appreciate. However, the choice of food items and the placement of the breakfast setup really need to be reconsidered. Additionally, the Christmas decorations were noticeably reduced. What once felt warm and festive now feels bare. Overall, it gives the impression that cost-cutting is happening at every corner, and sadly, it has taken away much of the charm that made this hotel special. There is also construction going on currently.

Amazing hotel in the center of Stockholm, you can easily walk to all the popular spots and the train station is a 7-10 min walk away. The room is tiny and without windows, but it has air conditioning and all other amenities that you would need. It's quiet, so sleeping is as easy as breathing 😌 Breakfast included, nothing fancy, but good enough to start a day. Big shoutout to the receptionist William, cool guy, welcoming attitude, I was troubling him with a lot of questions about Stockholm and he was more than happy to help me, made my experience in the city a ten fold more enjoyable 😌 Totally recommend, if you don't mind not having a view over the city, but just a nice place to rest and refresh for adventures in the capital of Sweden :)

This has always been my go to in Stockholm. The great breakfast was the whole reason i tolerated the underground rooms. The new breakfast sucks, it’s like a hostel… I think most great reviews are from before the changes. It’s not worth the price anymore.

The hotel room was very functional and clean, the only thing that disappointed us was breakfast. The offer was pretty limited; chia pudding yogurt and sandwiches, No chances for the ones who are willing to have "sweet" breakfast (except some cookies). Sweet bakery products had to be bought and paid extra alto they were displayed in the breakfast window. The third day we were told that we were allowed to take only one sandwich per person. I have never experienced something like that in an hotel with a breakfast buffet.

The stay at the Hotel was pretty nice. I´d recommend it to single or couples as the rooms are quite small but cozy. Stockholm Central and its sights are reachable by feet if wanted but there is also an underground station right next to the hotel. The staff was very friendly and helpful. We surely will come back again.

I have stayed here on four or five occasions previously. Each time the rooms have been great. The breakfast has also been excellent, until my last visit. A sad choice from two or three disappointing cold sandwiches, or a lukewarm hard boiled egg. That's it! Until my last trip I would have recommended the Urban Deli in a heartbeat but unfortunately no longer, based on the extremely disappointing breakfast options.

I stayed here for one night and it was perfect for what I needed. The fact that there aren’t any windows might be a problem for someone who wants to stay in their room a lot but if your main priority is to be out and about I don’t see the lack of windows as a negative at all. It’s quiet and completely dark thanks to the location.||||Nice to have both a restaurant, cafe and grocery shop right above you without even having to step outside (even if it’s a bit pricy). With how central it is, you have most things you’d need just a few blocks away anyway and you can get snacks or food for a lower price.||||It’s clean, the bed and pillows were comfy.||||The only negative I have to say about this place is that the bathroom has a somewhat see through wall. It’s frosted glass, but you can still see the outline of everything - so if you’re staying here with someone, you should know that they will see the outline of you when you’re using the toilet and I can’t imagine the bathroom is very soundproof either because of that same reason. So that’s why I’m giving the room a 4/5.||||With that said: I’ve stayed here and I’ve loved it as a solo traveler, but I’d never book this hotel if I’m traveling with someone 😅

Fantastic hotel to use as a base to explore Stockholm. Shopping, restaurants and everything just on you doorstep. Can't fault anything. Yes the hotel is underground but it didn't feel enclosed at all. Fantastic service throughout. Many thanks, from both of us.

Great location, modern, young hotel rooms & hotel restaurant / cafe, free breakfast buffet. A major distinction for this hotel (aside from it's cool hotel grounds and restaurant / market connected) is that the hotel room walls and doors are insulated so that you hear no noise. It is noise free quality! Couldn't hear any neighbors, not a peep. It felt like you were in a bank vault with the heaviness of the thick, metal doors. Plus the rooms had cool automated lights (but also switches), and USB charging ports and regular outlets. A very well rounded hotel, that induced my sleep little too well! Set an alarm! (One day, I slept 12 hours because of how well the room was insulated). One negative is that there is no gym. You have to pay for a day pass for the gym next door. But, who goes on vacation to workout??

This hotel kept my money, without being willing or able to make good for their mistake. All the bed sheets had black stains from the dryer and other stains that wouldn't come out. It was disgusting. To be fair, they tried to replace them and even offered an upgrade, but were unable find a single clean sheet at the entire hotel. At last, after they had wasted a couple of hours of my time, it was 6pm and the receptionist, a clumsy Russian girl, told me it wasn't their policy to give a refund.

This should really be a 2- or 3-star review, but our room could have been an anomaly. First, the hotel is really cool--hipster, underground bunkers with no windows. There's a small arcade downstairs with pinball machines, retro arcade games, foosball (not working), and ping pong. The restaurant was one of the best for a hotel restaurant: casual but excellent food and staff, and reasonable prices. The breakfast buffet was great, too. There's a small deli/grocery store (Urban Deli) that kinda shares space with the hotel, so that's convenient. The downside was that our room sucked. It was small, but that's to be expected in Europe. Because there are no windows, underneath the bed are LED lights that are supposed to go off after a few minutes, if the motion sensors under the bed don't detect you walking around. But ours didn't go off for about 45-60 min, which was not good when you have to get up in the middle of the night. I had asked the front desk about this, and they didn't come down to check; and since there's no phone in the room, we just sucked it up the first night. But the worst part was that there was some deep underground rumbling (metro subway train?) about every 5-10 min, so it was impossible to sleep, even with earplugs and a sound machine. The next day, the front desk seemed surprised about all this, like it's never happened before. They said no room (except for maybe one) should be able to hear the train. Not sure what that sound was, ultimately. They switched our rooms (it took about 5 hours, after other guests checked out), but even the new room had some rumblings, though much quieter and bearable. Under-bed lights worked fine. Other than the malfunctioning room and no sleep part, the hotel was really good. Next to the Hotorget metro train stop. Make sure your bed lights go off, before it's too late and you don't feel like walking upstairs to complain. We'd go there again to give it another chance.