Hotel Xbulu-Ha

Great place to hang your hat for the night on Isla. Close enough to walk. Far enough from the hustle and bustle. Quiet. Great AC and ceiling fan. We stayed in Room 12.

If you're NOT looking for a luxurious full service hotel, you will enjoy it. This was a PERFECT place for us. Book directly rather than 3rd party. The prices are better. Gabriel was very responsive via Email and accommodating with any changes. He even let me know that I could check-in one day earlier because of someone's cancellation. The cleaner/maid always did a great job. A very clean facility. They let you use the beach chair and sand toys for kids. Thank you so much for that. We took our foldable canopy from the US and I cannot describe how helpful that was. With a small child, the walk to the beach took about 13 minutes. Get there before 10:45a because it gets packed. The ferry was about 8 minutes. All walkable. Good restaurants and a super market nearby. Having the full kitchen was a game changer. It can be a little noisy with other guests in the common space and the street, and WIFI was not usable if I sat on the bed. It was OK near the window. (Closer to the antenna.) When going back to Cancun on a ferry, leave early because there will be a long line. Overall, I loved Hotel Xbulu-Ha and our vacation was awesome because of them!

I was really impressed during my 9 day stay in a junior suite. Newly remodeled with excellent amenities for a really great price. Included beach towels and chairs are a huge bonus. It was very quiet at night and within walking distance to the ferry, beaches, nightlife and anything else needed including a grocery store. It is run very well by friendly people who really keep a good eye on the place. I felt very safe as a solo female traveler. I recommend booking directly with the hotel for the best price.

Xbula-Ha is our “Go To” hotel. We have stayed there many times and have never been disappointed. Rooms are clean, good hot water, great bed, good air conditioning, staff is friendly, lap top size safe, location is well within walking distance to the beach, close to the “main drag”, yet far enough away to be away from the congestion and noise. There is a grocery store close by. The door to the hotel is secured at night, we feel very safe and Alex is the night staff person who is available if needed. The hotel is well looked after, regular maintenance keeps it fresh looking and Eric is quick to fix any problems that might arise. Xbula Ha has many patrons that return year after year. We have also enjoyed our stays at the sister hotel, the Marcianito which offers clean rooms in a good location at a very good price.

I can't say enough good things about this no frills hotel! It's clean, cold A/C, hot water and has everything anyone would need including beach towels and chairs!! The location is perfect, ALL of the staff are friendly and very accommodating. Gabriel, the manager, is one of the nicest people I've ever met. He goes above and beyond to make sure you're taken care of. We stay here at least a couple of times a year and will always come back to this wonderful hotel!!

Nice location, rooms seems to be new. They forgot to clean the room (my bad, the door sign is exactly the same for do not disturb and clean please. A gentle lady clean the room the day after) , the curtains are useless and you can hear all the noise from the hotel hall. the TV cable has just a few channels. apart from that is well equipped and comfortable. will rent again if I come back

Love, love this hotel! We have stayed here on 4 different trips and will stay here next time as well. The staff is so wonderful and welcoming. Gabriel is a gem. I had several questions and changes in the months leading up to our trip and every time I sent an email he was so helpful and quick to reply. The location of the hotel is great. Very close to the supermarket, restaurants and beach. Beach chairs are provided, which we love! The cleaning staff does a great job on keeping everything clean and sand free! We can’t wait to return!

What a wonderful oasis. We recently spent two very enjoyable weeks at XBulu-Ha. Our suite was well-appointed, comfortable, and spotlessly clean. The hotel offers a quiet respite close to the vibrant centre of Isla’s main village. It is also just a short walk to the beautiful North Beach. Gabriel and his staff are friendly, welcoming, and accommodating. It is a happy place and we look forward to returning.

Don't expect the front desk to be open, and when open, to be polite or to be responsive to simple requests. And, don't plan on using the stairway after dark without your own light. You're on your own here, whether you want some more hangers or to be able to come down from your room without falling. Yesterday morning, my shower hot water turned, and stayed, cold after only two minutes. The toilet does not flush completely. You have to come back later and flush it again. Room and linens are very clean.

We spent 5 nights here at the end of our 2 week trip though the Yucatan Peninsula. It was the beginning of high season so most of the other hotels were jacking up their prices and were filling up but at $54 US/night it seemed like a good deal when we booked online. PROS: Good location on a quiet street just a block away from Hildago and 5 minute walk to the beach Good a/c and ceiling fan Flat screen TV with 100 satellite channels and some in English Safe for valuables in room Very clean Good wi-fi signal in room They provide towels for the beach CONS: The room was tiny The double bed what just that, a double (usually in Mexico a "double" is a queen sized) The bed was very firm, I woke up with back pain every morning The bathroom was really claustrophobic and the toilet did not give you much room to maneuver The toilet took several flushes to work No drinking water provided I guess it was an OK place but, next time I visit the island, I'll spend a few more $$ and stay somewhere nicer

Great hidden hotel ran by nice family. 10 min walk to playa Norte! Great food options nearby as well as tour companies.

So pleasantly surprised with this experience! For such a reasonable price, you can get everything you need. The accommodations are modest but they're by no means shabby or unclean. You also get everything you could possibly need. We stayed in the newest part of the hotel (they apparently just very recently added a third floor). The facade of the hotel didn't seem too promising at first glance. Fortunately, the rooms proved to be much better than the exterior which was under construction. The room was spacious, had an eating area with a table and a couple of chairs, had a king-sized bed, had a full-sized fridge, had a decent-sized standing shower bathroom and had a kitchen sink with a drying rack (and a couple sets of flatware are also provided!) It's perfectly set up for both short-term and longer-term stays. The air conditioning was also great and remote-controlled. They encouraged you to turn it off when you weren't in the room which was perfectly fine because their rooms didn't get too warm and it didn't take long for the room to cool. When you leave for the beach, they offer to let you use their beach towels. You can get them on the second floor of the hotel where the ladies doing the hotel laundry hang out. Every day, the room was tidied up really well (and that's WORK because goodness gracious did sand get everywhere while I was there!) The front desk people were also very accommodating. Their manager (I think he was the manager) spoke English really well. Some of their other concierges who would work shifts were not as good but if you speak basic Spanish at all, it was enough to communicate with them. If you do not -- please get a book to be able to communicate even just a little with locals. You are in Mexico after all ;) Overall, I'd recommend this place. The location is perfect. It's next to an elementary school a block away from the craziest part of the downtown area and just a few blocks away from Playa Norte. If I go back to Isla Mujeres, I'd stay here again!