Hotel Ylem

My friends and I came to Hotel Ylem last weekend to see a big concert— we couldn’t have been happier with our experience! The staff was extremely friendly and helpful! Everyone was so welcoming and accommodating to us. They even had a free shuttle to transport guests to and from the concert. Kimberly behind the front desk was especially kind when we checked in/out. Location is pretty good, we weren’t further than 20-25 minutes away from any areas of interest. We know where we’re staying next time we’re in Houston!

If you're going to the medical center it's a great location. Very close and lots of options for good within walking distance including a grocery store. Staff were nice and very helpful. I found the rooms to be clean, beds comfortable and lots of hot water for the shower. Overall the upkeep of the hotel is poor. The sign outside was old and worn down, furniture in the lobby was extremely worn and it just looked tacky. Breakfast was horrible. I've never had powdered eggs but I now know that I don't like them and the bacon looked horrible... not sure if it was turkey bacon or real bacon but I know it was a light pink color so I didn't dare to try it. The neighborhood is sketchy with one or two homeless people, but that didn't bother me. I still felt safe waking outside as this is just something that you unfortunately find everywhere.

Our room was very clean and the staff was super helpful! The beds and pillows were comfortable. The only reason I am not leaving 5 stars for the rooms are because there were no lamps on the nightstand or hooks in the bathroom. Breakfast was good, too.

Very cozy & clean place to stay. Staff are so welcoming & kind. Loved the bar & breakfast area. Breakfast was good. Not many diabetic friendly options, however we did eat wheat toast & eggs. Would absolutely stay again. Great place.

The hotel, at first glance, was pretty decent. It was a good price, even at the last minute, It had a cute bathroom mirror and the bed was comfy! However, I have to take off stars because I was mortified when I found (what looks like) dried BLOOD on the sheet! And some other mysterious stain. I understand that the sheets and covers were likely bleached and is TECHNICALLY clean, but going to a hotel, I don't want to see that! The same day, when the housekeeper was around, we requested new sheets and covers. When we got back later that night, she had NOT touched anything... So I had to ask the front desk to put in for me that we needed sheets the next morning and spoke to the housekeeper when I saw her the following morning to ensure it'd get replaced. The location of the hotel was pretty good, though! It's just down the street from a shopping outlet and not far from the interstate. I wouldn't recommend going here at all. You're better off spending a little more money for a Hilton or something equivalent nearby.

What an amazing boutique hotel! A hidden gem in the heart of the medical center. I recently visited for a business meeting, and was surprised to find this unique venue. Unique art work adorns the walls, greeting you with beautiful affirmations. The staff are warm, pleasant, and helpful. I stayed for both my scheduled meeting, and one other without any concerns. My understanding is it is being converted to a national brand, but until then, I suggest you visit to see the lovely interior alone.

Well we didn't have any pillows when we got here. We asked they never brought them. We had to go get them in a trash bag and bring them up ourselves. Then the room smelled musty. The shower sucks. There's nowhere to put your soap or anything? No holders, no racks. The toilet paper. There's not even a toilet paper holder. We asked for extra towels. They never brought them. I came back after work. They gave me two little bitty towels. Then we came back tonight after going out to eat and ask for extra towels so we could take one in the morning and they said we had to literally bring our old towels to get new ones. So you get one shower at night and if you want one in the morning you have to bring a towel to get it turned in So you have to wake up, get dressed, go downstairs, give them your towel and then they'll give you another towel so you can take a shower in the morning. That is ridiculous. And the guy at night was rude about it. We will not be staying here again.

I wish that we would have found this place years ago! I've been a patient at MD Anderson since 2018. This is my first time staying here. My wife and I were able to check in early and the staff was so incredibly nice! The room is super nice, clean and comfortable! Thank you so much! This is now our go to place in Houston!