Dana M.
Google
The experience at Zak hotel during the Schaffhausen show period was far from satisfactory. The staff member, Cristine, appeared stressed and disorganized, primarily communicating in Spanish. She openly complained about her low salary of 2000 francs per month, and her demeanor suggested she may have been under the influence of alcohol. The city's festive atmosphere due to the ongoing shows may have contributed to this behavior.
Room 11, where I stayed, was disappointing. The cleanliness was subpar, with an uncleaned shower and even a cockroach spotted inside. The beds were stacked on top of each other, contrary to the description of normal beds. The red linoleum flooring added to the unpleasant ambiance. Overall, the experience was marred by poor hygiene and unprofessional staff conduct.
In conclusion, Zak hotel during the Schaffhausen show period failed to meet basic standards of cleanliness and service. It is not a recommended accommodation choice for those seeking a comfortable and pleasant stay.