Hotel Zamburger Grand Jade

I had stayed in this hotel the 3rd times. 1st and 2nd impression was good. This 3rd time I was allocated 1st floor room. It was a total disaster. No window, housekeeping staff left their door open at 4.45am and the sound of the beeper awaken us. So irresponsible and inconsiderate. After the awake, only manage to get back to sleep an hour later. At approx 7am, here it comes again, with the opening and closing of doors. Management of this hotel, your impressive had make me quote you negative with this incident. No matter how nice your interior and maintenance, it only takes wrong human to destroy your reputation. Do look into it as I feel you are seriously moving into the disasterous situation.

I have lived in this hotel for a long time, but I decided to leave a message to let everyone know. 1.The decoration style of this hotel is retro and the overall atmosphere is pretty good so I give 5 start 2. If you check in at night, the Malay male staff will ask you for a deposit of RM50 or even more. I didn't know until I checked out tomorrow morning that he is the major shareholder behind this hotel. He probably earns more than the owner of this hotel. I envy him very much. He probably became a millionaire earlier than the boss by working here. 3. The floor I stayed in was on the first floor near the middle. There was a short theater during my stay, so I won't mention it. I put down my luggage and took a shower after I checked in. At about 1:55 in the middle of the night, I heard a group of children playing outside. The sound was very obvious. Then I opened the door and found that I was forced to participate in the movie plot experience One day RM1xx + RM50. The deposit is enough for such an experience. It can be said to be very worthwhile. 4 I think everyone should come here to experience all kinds of time travel plots and money heist from malaysia.next time I will bring my grandson to experience it to make his heart stronger and more manly.

The location is great. Everything about the room is great. Vivi the receptionist is awesome and so helpful. Maybe the managers should consider fixing the lift/elevator (not so much a problem for me, but I can see how it's bothersome to those with heavy luggage), and increase the wifi bandwidth 🙏

Other than the location, there is nothing good here. The room is full of dust and dirty, the sheets are dirty (there was a plaster bagworm pupa on the bed) and the housekeeping didn't even noticed. This means the room hasn't been occupied for a long time. My body feels so itchy after a night of sleeping (I'm allegic to dust) The toilet lights are faulty. The hotel was near to the road so there was engine sounds of from the vehicles all night and it was soooo noisy. The phone is faulty, there room had no toothbrush set, it didn't even have toilet paper! The lift is also faulty so you have to climb the stairs to go to ur room. The lights at the staircase also faulty. Literally looks like a haunted hotel. The only thing working is the Aircon and water heater. Honestly, the hotel has a good location, but they managed to make this hotel bad due to the lack of maintenance. Such a pity. Book this at your own risk.

The price is reasonable. The service is good. The location is close JB checkpoint, you can walk easily. But it is really NOISY at nights, especially from motorbike. No flip flops in the bathroom. No bathroom mat. No hair dryers, hot water needed waiting about 10 minutes. We had a small problem with the key card at first, we needed to use a physical key to open the door.

Nice name and concept. The hotel is clean and the staff is accommodating. Requests and water bottle refills are given daily. The location is great. It is beside malls and restaurants. The downsides: 1. Since it is beside the main road and parking lots, expect loud noises. 2. Wifi connection is also slow and unstable.

It was a last min decision so managed to grab this hotel. It was cheap and the room was bugger than other budget in JB. But sadly the room do not provide toothbrush and paste. It was disappointing as other budget hotels provide that basic. The shower gel and hair shampoo feels like cheap soap. Recommended guests to bring their own toiletries. Sound proofing was bad. Early morning around 9am was woke up by someone outside of room walking here and there. I assumed is the staff.

1 horrible Indian lady at the reception. Her motto to work is, LAZY.|You'll smell from a thousand miles away if you understand people well.|She lied about many things as well. What kind of person is that?||Deluxe Queen Room booked from agoda will always be given a room with an air-conditioning function at 50%. (This is how certain Malaysia hotel set up their business strategy. Give the lousier room to agoda customers, give the better room to cash paying customers because they are paying more).|The same Indian lady said it takes 1 hour to start cooling the room. Is this a fan or air conditioner? I'm sure you have the answer to yourself already.||Lift wasn't working too.||Room was dirty when compared to international standards. When compared to Malaysia standards, they call it 'clean'.||So many things is in bad condition, even the front desk personnel (Indian lady), cheap+location is they only reason to choose this hotel. If you can pay a little more, I STRONGLY SUGGEST you look for another hotel.|