Hotel Zhero

Hotel is excellent. First and foremost, staff is 12/10. Above perfect. I have never seen such a level of professionalism. Although it was last week of the season every single of staff member was smiling, genteel, polite, helpful, making the overall experience just perfect. Every single staff member. Without exception. Unreal. Room and bathroom were big, cozy, neat, equipped with everyting you need. Ski room is in a perfect place with well thought out ski holders and heated storage for ski boots. Wellness has a grate, big swimming pool, saunas and solid fitness room. Food is excellent. Hotels shuttle service is also perfect with excellent drivers, in every sense.

The outstanding hospitality provided by the staff at Hotel Zhero started before we arrived. They were happy to address our needs and answer questions prior to arrival. After we arrived, the staff was welcoming and warm. The shuttle service was invaluable and Stefan at the ski counter was very enthusiastic and helpful. The room was a bit hot at night but otherwise impeccable and well kept. The beds were comfortable and the rooms larger than I expected. The staff were all attentive and kind. The rooms were also well kept throughout our stay. I would highly recommend hotel Zhero while skiing at Ischgl.

I absolutely loved this hotel. The first thing I will say is that the staff go out their way. Nothing is too much trouble. A big shout goes out to JANINE. I must have driven her mad before I even arrived. They were all so helpful. Also to Guilia I believe that’s how you spell her name. On two occasions we had left stuff in the room and the staff collected it and dropped it off for me in the shuttle to Ischgl. That goes above and beyond. Also to Oskar and Colin on the front desk. Alex in the bar. |The hotel is very cool and has a great vibe. It’s very stylish. The breakfast is outstanding and we had dinner one night at The saint which was good. |The spa is great as is the indoor pool. Very nice after a day on the slopes. |Whilst the hotel is slightly out of ischgl the shuttle is very efficient. There was only one occasion where I had to wait a little longer. The hotel realised they had this problem and hired an additional van to accommodate all the extra guests for half term week. |If I was to say only two negatives it would be that the rooms are insanely hot. We had to keep the balcony door open the whole time. Also I would prefer not to have babies or at least very young kids jumping in the pool. Prob should be a minimum age restriction |Overall I’d highly recommend this hotel and I will be back! 5* luxury on the slopes

I had a fabulous stay! The room was spacious, the staff was super friendly and I felt very welcomed. Also the relaxation offers in-house and outdoor were top. I highly recommend this hotel for your next travel, either for a me time like I had, or with your partner for an unforgettable romantic getaway!

Lovely hotel with an excellent restaurant. Usually half board is a bit of a risk but food was excellent. Spa also amazing and a lovely place to unwind after a hard day on the slopes. Out of town - but shuttle transfer works really well and runs most of the day and evening. Will return!

Good size rooms but no coffeeachine which you can expect on 5 star hotel. The shower is in the hot tub and had no door, so water was pouring on the floor. Great breakfast and wonderful service. I didn't like seeing kids in the sauna. Very wrong. The spa is ok but nothing special and very very crowded. It's about 10 min ride from lifts and shops, but there's great shuttle service all day.

We came with a group of friends, we had a great time in the hotel.The atmosphere |of the hotel is impressive. The time we spent in the wellness area made our day even better.The hotel is very clean, the stuff is professional. We wait to come back again.|Netti, Edit, Vera, Tündi from Hungary.

I recently had the pleasure of staying at Zhero Hotel in Ischgl, Austria, and it truly exceeded all expectations! From the moment we arrived, the service was exceptional. Andrej,in particular, stood out with his unwavering helpfulness and warm hospitality. He went above and beyond to ensure our stay was comfortable, always offering great recommendations and ensuring all our needs were met with a smile. We opted for the in-house meals most night and the food was absolutely delicious. Only trouble is that the 5 course can be very filling as the portions are very generous. Always go with what the chef recommends as they hit every taste bud and more. The hotel itself is stunning – modern, stylish, and impeccably clean. The spa area was a highlight, with its serene atmosphere and luxurious amenities. It was evident that the staff takes great pride in maintaining the cleanliness and relaxation of the space, which made it the perfect place to unwind after a day on the slopes. A special mention must go to the owner, who was incredibly generous and attentive throughout our stay. It was clear that the personal touch and care for the guests are at the heart of everything here, which truly made our experience feel unique. I would highly recommend Zhero Hotel to anyone visiting Ischgl. The combination of outstanding service, stunning accommodations, and attention to detail made it an unforgettable stay. Thank you, Andreh, the team, and the owner for making this trip so special.

Very nice hotel close to ischghl ski area. Friendly staff, lovely rooms, great spa area as well as the bar and restaurant. Free shuttle to and from the town on your schedule was a big plus. Would certainly recommend this hotel for a modern touch to a chalet. Cons: Said there was free parking - there wasn't, had to paid 15euros a day. Wouldn't have been annoyed had they been upfront and said that parking wasn't free. Ate the breakfast in the restaurant and had drinks at the bar, we gave tips on the bill but when we checked out l, they added an additional 10% for food and 20% for drinks so double service. I'm not sure whether this was an honest mistake or a scam but we paid in advance for the room for the entire duration. At check in, was told that "you only paid for half your stay". I quickly corrected that false statement. Fantastic spa area, really well done but no hot tub, in my opinion the one thing that really is nice after skiing. You can rent skis in house. We rented at the slopes because the shop was closed when we tried to rent. The choice of rental in ischgal was better and more convenient as you didn't have to walk around in ski boots. Overall it was a nice hotel and certainly better priced and more modern looking than the hotels nearby.