Hotel Zhero

Hotel is excellent. First and foremost, staff is 12/10. Above perfect. I have never seen such a level of professionalism. Although it was last week of the season every single of staff member was smiling, genteel, polite, helpful, making the overall experience just perfect. Every single staff member. Without exception. Unreal. Room and bathroom were big, cozy, neat, equipped with everyting you need. Ski room is in a perfect place with well thought out ski holders and heated storage for ski boots. Wellness has a grate, big swimming pool, saunas and solid fitness room. Food is excellent. Hotels shuttle service is also perfect with excellent drivers, in every sense.

I absolutely loved this hotel. The first thing I will say is that the staff go out their way. Nothing is too much trouble. A big shout goes out to JANINE. I must have driven her mad before I even arrived. They were all so helpful. Also to Guilia I believe that’s how you spell her name. On two occasions we had left stuff in the room and the staff collected it and dropped it off for me in the shuttle to Ischgl. That goes above and beyond. Also to Oskar and Colin on the front desk. Alex in the bar. |The hotel is very cool and has a great vibe. It’s very stylish. The breakfast is outstanding and we had dinner one night at The saint which was good. |The spa is great as is the indoor pool. Very nice after a day on the slopes. |Whilst the hotel is slightly out of ischgl the shuttle is very efficient. There was only one occasion where I had to wait a little longer. The hotel realised they had this problem and hired an additional van to accommodate all the extra guests for half term week. |If I was to say only two negatives it would be that the rooms are insanely hot. We had to keep the balcony door open the whole time. Also I would prefer not to have babies or at least very young kids jumping in the pool. Prob should be a minimum age restriction |Overall I’d highly recommend this hotel and I will be back! 5* luxury on the slopes

I had a fabulous stay! The room was spacious, the staff was super friendly and I felt very welcomed. Also the relaxation offers in-house and outdoor were top. I highly recommend this hotel for your next travel, either for a me time like I had, or with your partner for an unforgettable romantic getaway!

Lovely hotel with an excellent restaurant. Usually half board is a bit of a risk but food was excellent. Spa also amazing and a lovely place to unwind after a hard day on the slopes. Out of town - but shuttle transfer works really well and runs most of the day and evening. Will return!

The outstanding hospitality provided by the staff at Hotel Zhero started before we arrived. They were happy to address our needs and answer questions prior to arrival. After we arrived, the staff was welcoming and warm. The shuttle service was invaluable and Stefan at the ski counter was very enthusiastic and helpful. The room was a bit hot at night but otherwise impeccable and well kept. The beds were comfortable and the rooms larger than I expected. The staff were all attentive and kind. The rooms were also well kept throughout our stay. I would highly recommend hotel Zhero while skiing at Ischgl.

Good size rooms but no coffeeachine which you can expect on 5 star hotel. The shower is in the hot tub and had no door, so water was pouring on the floor. Great breakfast and wonderful service. I didn't like seeing kids in the sauna. Very wrong. The spa is ok but nothing special and very very crowded. It's about 10 min ride from lifts and shops, but there's great shuttle service all day.

We came with a group of friends, we had a great time in the hotel.The atmosphere |of the hotel is impressive. The time we spent in the wellness area made our day even better.The hotel is very clean, the stuff is professional. We wait to come back again.|Netti, Edit, Vera, Tündi from Hungary.

The team at Zhero couldn't do enough to make our stay amazing. From the first welcome to the hotel by Oskar - to the Ski hire with Stefan... everything way amazing. Great food, lovely atmosphere, the spa/pool was top notch. The shuttle service to/from Ischgl and Kappl was great and hassle free. Couldn't fault a thing.