Danka V.
Google
A Beautiful Location for Families, with Room for Improvement
We stayed at Hotel Zora in Primošten as a family of five, with children aged 14, 8, and 3. The location and the beach are absolutely superb – truly the highlight of our stay. The sea is just steps away, and the surrounding scenery is stunning.
We booked the Premium Club Suite Seaside and Seaview, which is advertised as a 4-star experience. While the room was spotlessly clean, spacious, and comfortable, the overall impression is more in line with a 3-star standard, especially considering that parts of the hotel are clearly in need of renovation. We hope this is something the management addresses soon, as the potential is definitely there.
The view from the room was breathtaking, and the sound of the waves made it extra special – a lovely touch for anyone seeking a calming experience.
As for the staff, we were very pleased with the reception and cleaning personnel – truly professional and kind. Some of the restaurant staff were equally excellent, while others unfortunately seemed unmotivated or disinterested. A smile and some enthusiasm go a long way, especially in hospitality – and if the role doesn’t suit, there are certainly many eager candidates out there.
We had full board, and while drinks are not included during lunch and dinner, there was a 15% discount voucher available for use in the hotel’s restaurant and bar facilities during the stay. The food was varied and tasty – not gourmet five-star cuisine, but homey, fresh, and delicious, which suited our family perfectly. We really appreciated the effort put into offering good, satisfying meals every day.
The beach area offers sunbeds, umbrellas, and cabanas for an extra charge. We chose to rent a cabana daily, and it was well worth it. Filip, who manages the cabana beach area, was outstanding – friendly, efficient, and always helpful. Renting a cabana also allowed us to create a little personal space, which was important, as some beachgoers didn’t respect personal boundaries.
One area that really needs attention is the parking situation. While everyone can access hotel parking for 20 euros per day, it seems that many non-hotel guests are using it to access the beach. Unfortunately, they often ignore the parking policies, occupying areas intended for guests seeking a more serene, tree-covered beach experience. Even worse, many of them leave trash behind, which affects the overall atmosphere and cleanliness of the beach. We believe the hotel should enforce better access control and beach maintenance to protect the experience for paying guests.
In summary, Hotel Zora is in a dream location, perfect for families, with strong potential if renovations and staff consistency are prioritized. We had a lovely time and would consider returning – especially if improvements are made in the near future.
We wish you all the best! Thank you!