Hotel ZUID

We stayed here with friends on a three day cycling trip. Our room was small but comfortable. The breakfast and dinner menu were both of a very good standard with efficient/friendly service. ||The lockable bike shed had more bikes than plug points but we managed to charge our bikes ...!

Found Hotel Zuid to be a lovely and comfortable hotel to stay in. The dinner should be booked in advance as they advise and the food delicious. Cute little bird houses outside each room indicating the room number. I was stay again. A good sized car park attached.

I have get a free upgrade of my room. I have had dinner in the restaurant of the hotel and it was great and also fast. The room was very clean and was very comfortable and modern.

Excellent hotel. The hotel is beautyfully decorated, the room are very nice. Very accessible parking with electric charging possibility and locked bike storage, also with possibility to charge electric bikes. The location is nice to discover Genk and it's region. The breakfast and dinner were great. The only downside was the airco that was making some noise during the night.

Nice hotel with really nice rooms, excellent bed, great staff, The location isn't great but was suitable for our needs. The food in the evening at the restaurant was excellent and the service was spot on. If in the area again we would stay here again.

Rooms were much too cold. Only heated when clients entered. Bathroom was a fridge. Not good enough for 3 stars. Very friendly staff though and good breakfast and resto.

We stayed here for 3 nights during Christmas, as we were visiting family nearby. The hotel and room do look lovely, as per the advertised pictures. There is ample parking and the breakfast is really good.|However we felt let down after our stay. Our room (number 28) was really cold, all the time. There was no central heating, only an aircon unit that we occassionally got to blow out heat, but it never warmed the room completely. The bathroom was freezing cold and never dried fully. There is a wind up heating unit in the bathroom that needs to be wound up but it doesn’t dry anything. The bed didn’t have a proper matress, only a thin foam layer on top of a spring box set.|Upon arrival (on 24/12), we didn’t receive the warmest welcome. We arrived in what seemed a closed hotel and had to ring the reception bell twice and wait a long time, before someone appeared and rushed us through check-in. It being Christmas eve, you’d expect something extra, a lovely message or an invitation to join the bar for festivities. But in the first sentence we were told abruptly the restaurant would be closed for the next couple of days due to Christmas. So it wasn’t the welcome we expected. All other moments we passed the reception/bar area, it was unmanned. |During our stay, it honestly felt more like serviced rooms than a hotel. Which is fine if that’s what you’re looking for, but we booked a hotel during Christmas to get the hotel experience. Christmas or any other holiday should not be an excuse.

We enjoyed our weekend stay at Hotel Zuid. We rate our stay as excellent, because we were welcomed in a pleasant, friendly and Wellcared for hotel and evironment. We had breakfasts and dinners that were excellent and tasteful. The only thing that was broken and cannot be fixed according to the manager is the readinglamp near the bed. To complete the excellent stay, this flaw could better be mended.