Hotell Stella

I just returned from a three night stay at Hotell Stella for a conference. considering the price the hotel was fine. The room (single comfort) was spacious enough for one person and was clean and tidy. The bathroom was however too small. During the night it was quiet and undisturbed and the hotel is close to the university which was good for my stay. The city was a bit further, ca. 20 min walk. The breakfast which is included was really not good. I ate there the first day, but chose the two other days to go to the shop across the road for breakfast instead. The bread was boring at best and the display of cold cuts unappetizing, furthermore the orange juice was not actual orange juice, but a concentrate mixed with water. It was bitter and downright unpleasant. The check in procedure was rather unclear and because I booked the hotel through an agency I didn't get the necessary information for self check in and had to call them the morning of my arrival to get them to send it to me. in conclusion: This hotel is good for a single traveler staying for a couple of nights who either doesn't eat breakfast or is fine with buying from the shop across the road.

It is a really nice small hotel with delicious breakfast. The host was very kind and helpful. The rooms are clean. It is in a great location, close to shops and not very far from the museums and attractions in the city.

Very nice stay at Hotel Stella with my family. Had a good nights rest and tasty breakfast! The hotel is run with heart and soul!

Big enough room, it takes a bit of time to walk to the main station. Would recommend if you don't mind the walk.

Clean and comfortable hotel. Quite a large bedroom. Breakfast was perfectly adequate.|Doesn't have 24 hour reception staff, but instructions had been sent with access code. As promised our room key was left on the front desk.|Convenient location just 5 minute walk from Uppsala centre.|Very happy with our stay, considering the price paid.

Quaint hotel that's fresh and clean, with friendly accomodating staff and a great breakfast too. I highly recommend Hotell Stella.

My family and I stayed at the Stella Hotels. We really enjoyed our stay here. We were given instructions on the phone where to get the key. The staff was very friendly. The room was spacious, cozy and, most importantly, clean. The room has shampoo and conditioner, hair dryer. Nice bed. A calm, quiet atmosphere. Quite a good and varied breakfast. Close to the center. I recommend this hotel

Room is nice and cozy, and hotel layout is unique. Combined shower/toilet design helps save space.||Hotel does not have a 24 hour desk, and after hours support is lacking. Hotel has transitioned to a digital key, and mine did not work a few days after check in, at 2 AM. After hours instructions are to dial a special number on the front door keypad which results in a very short time to talk to the after hours support. I was instructed to access the hotel safe to retrieve a digital yellow master key, after multiple redials. The safe was full of physical keys, but no digital keys! My door had no physical keyhole. Repeated calls to after hour support urged me to keep looking for a master key, until I gave up and just slept on a couch in the lobby. When the morning staff arrived at ~06:30, they had to wake up another guest to retrieve the master key from their room. Staff was able to get me a functional key hours later. This was by far the worst experience I have ever had in a hotel, and more importantly, my flight on my checkout day 2 days later would require me to leave the hotel before the morning staff arrived. I could not trust the hotel to maintain access to my belongings after hours, so I checked out and moved to a hotel with a 24 hour desk (the only reason booked Hotel Stella to begin with was because all others in the area were booked, but an opening came up). The new hotel was comparable price but much nicer for a similar price. Wish they would have had availability to begin with. I requested a refund of my unused nights from Hotel Stella and the owner blamed me for my experience. After multiple rounds of communication, he offered to reimburse me for the night I spent on the couch, but would not excuse me checking out early, calling my reasoning a "fantasy". This is a solid hotel, but beware the management!