夏眠
Google
I stayed in an Economy Triple Room, and the only advantage was the location.
The building is old and basic — which I already expected — but I did not know that the shower was located outside the room. There is a toilet inside, but to take a shower I had to walk outside in temperatures below –10°C.
On top of that, there were no duvet covers or pillowcases provided. The staff told me that they are not included and that I would need to pay extra to get them. I booked a hotel, not a hostel or an Airbnb, so this was very surprising and disappointing.
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Additional comment after the business reply:
I booked the cheapest room with a simple kitchen, but the listing had very limited information. The photos shown during booking did not match the room I stayed in. The only details I saw before booking were: non-refundable, no breakfast, and unclear information regarding the sauna.
Only after checking my reservation again — after the non-refundable booking was made — did I notice that the assigned room category stated that bed linen is not included. This was never clearly communicated beforehand.
I booked directly through the official website. I strongly recommend that future guests double-check whether the listing clearly states if bed linen is included and whether the shower is actually inside the room, as these important details were not clearly shown in my case.
