Tom
Google
Visit - 28 Jan.
What an amazing first time at this restaurant.
Surprised my partner at this restaurant for her birthday, and it was a first time visit for both of us.
We were greeted by Kayleigh who was very professional and gave a sense of calmness considering how busy it was.
We also had another server called Grace that came across very professional very lovely.
Both Kayleigh and Grace equally shown outstanding customer service skills.
The timings between meals, and asking how our meals were were SPOT ON!
It was refreshing to see a, nearly, all female back of house crew, minus the male pot-washer.
The food was amazing throughout but will have to mention the rice was clearly microwaved and overcooked, but sometimes these things can't be helped when it's very busy. However, the overall taste of all the food we had was too nice to let some unsatisfactory rice turn our noses away.
I have previously worked front and back of house and know very well how chaotic things can become and the pressures involved, so bravo to the kitchen team for providing great food and the additional detail of writing happy birthday for my partner on her dessert plate.
To finish this off, Kayleigh and Grace, if you are reading this, you are a credit to the hotel, management and to customers, you both delivered fantastically well and are a TRUE example of how service should be delivered.
Everything you both have delivered for us from pouring our water, to the smiles, politeness and calmness was above and beyond. It's those little details amongst everything else that makes the experience truly amazing.
A couple of gems đ
What we had-
Snacks (before starters)
1. Fish goujons and tartar sauce. (Absolutely beautiful tasting batter and tartar was best I ever tasted.
2. Sourdough with seaweed butter (was gorgeous.
Starter-
1. Twice baked coastal cheddar soufflè, crab mornay sauce.
2. Smoked mackerel patè, pickled cucumber, sourdough crostini.
Both were equally as gorgeous.
Mains-
Both of us had Thai yellow king prawn coconut curry, basmati, pak choi, crisp Shallots, coriander.
Desserts-
Both of us had flourless chocolate and almond brownie, white chocolate namelaka, chocolate soil.
Both very delicious đ