adambP3694IH
Google
I booked this hotel for the night before my wedding and wedding night. For the price paid it was extremely disappointing to say the least!|Firstly, trying to check in - I'd dropped in earlier in the day with my partner to leave my luggage, wedding dress etc and was given tickets for those. When returning later to check in I was told that I would not be allowed to check in unless I had the last four digits on the card that paid, my partners card and he was not with me being the night before our wedding! The two young girls on the desk were staring at me as if I was something they'd stepped in as I was trying to phone my partner to get the relevant code!! |Secondly, lighting - or lack of it! I get the ambience they're trying to create but it was so dark in the corridors I felt as if I needed my iphone torch to negotiate my way to the room. The room was no better, such poor lighting, having to put on wedding make up was challenging as the 'make up mirror' was no such thing as it cast a shadow over my entire face! |Size of room - small, actually tiny! I had a room with a four poster and you could only use one side of the bed. Only one chair to seat two people so the only option for breakfast was sitting in bed and getting croissant crumbs everywhere.|Bathroom - the cold tap didn't work properly, shower was just a curtain around a shower head so the whole bathroom became flooded, nowhere to hang anything, bathroom door didn't shut|Breakfast - the first morning, wedding morning, I was on my own - had the hamper in bed with a pack of two warm croissants, yoghurt with fruit and granola with juice and tea - fine, it was tasty. Next morning after wedding, my new husband and I had the same hamper - one pack of two croissants, same yoghurt etc one full coffee and one half empty coffee cup and two pots of jam which had already been opened and used!! Fair play to them, they brought a new hamper and asked if we wanted a Mimosa each as an apology - no not really, we were driving home!|We booked the hotel firstly for the convenience as it was only two doors away from our venue, but also because we thought we would booking an opulent luxurious room as it looked and was described online. It's no such thing and I feel we would have been far better off booking the Radisson!