Sara M.
Yelp
Sadly after 20+ years of coming here with my family and friends, I have to air grievances on our most recent trip that was a major disappointment and unfortunately will be forcing us to stay elsewhere going forward.
The fact that the rates to even rent the units have skyrocketed is just disheartening, but also the quality of the property does not reflect the prices. The unit floors and patio were filthy, to where the soles of your feet would be black your entire stay. The sheets and towels were scarce and low quality. The hallways were not as clean and vacuumed, the upkeep is not where it used to be once... just feel like no one cares and you get by with the bare minimum.
You're now nickel and dimed on practically everything for the beach - from beach chair rentals, wagons, umbrellas, etc. ... while I get it may be about business, it's not about family anymore. Suprised you wouldn't even let another guest parking pass be issued when asked (there's another chunk of money you could have asked for... just a thought.) The building was not even at capacity, which was a first for us to see. But now, not surprising.
It's ridiculous and frustrating and frankly unnecessary... because as someone who has been coming there my entire life, along with relatives you have come even longer before me, it never used to be like this. So after all these years, and coming to the place my beloved grandparents used to call as their second home, we will be going elsewhere from now on... shame on you.