House of Waine: Hotel in Karen Nairobi

Nice place and generally acceptable service. Breakfast was average. Biggest issue was the lack of any awareness as our final night of the stay, the front desk called our room just before 11pm to ask if we wanted a wake up call. That call served as a wake up call as it woke up our entire family and messed up the kids' sleep routine before heading out to Tanzania early the next morning. Recommend clearly asking them what they need from you as the situational awareness and judgment of management is clearly limited.

Really enjoyed our all too short stay here. Please ignore the remarkably stupid negative reviews. This is charming. Beautifully renovated and decorated. Service exceptional. Set in lovely gardens. The kitchen does a great job. Do try the vegetable biryani which is really lovely. Piped jazz adds to the atmosphere of a large colonial home A postscript. We returned to House of Waine after several days on safari. One of our party had become very ill and needed to be hospitalized. The hotel arranged for special meals to be made and delivered to her! Typical of the service at this exemplary establishment

This hotel was a real find for me. A beautiful manor in a very posh neightborhood in Nairobi, sorrounded by acres of land, giving you a feel of African nature in the middle of the city. It has few rooms, so the hotel is quite boutique, and every room is different and special (I stayed at the Tembo room). The facilities are great, with a lush garden and a lovely pool. The food was delicious. The service was kind and attentive. During my stay, the hotel was quite quiet and relaxing.||The hotel is relatively close to the Jomo Kenyatta International Airport and Nairobi National Park. The area is safe and beautiful.||I highly recommend this place and would definitely stay here again.

We stayed here for one night before we headed south to Tanzania. The staff was excellent, the rooms were large and comfortable, and the food was good. We stayed in the room called "Tembo," which had a nice view of the pool. Before dinner we had drinks in the lobby area, and the bartender made very nice cocktails. It was a very nice stay.

We stayed as a large group at the House of Waine twice over the summer. ||The good:| - The staff was very kind and even outwardly asked us to help with laundry when our kids had a spill| - The hotel itself is clean and safe. The beds were comfortable.| - It wasn’t clear to us that all inclusive doesn’t include “expected” gratuity. This made it relatively awkward. I’d strongly recommend the property just hike the price and include a flat 15-20%. ||The not so good:| - The restaurant took foreverrrrrr. It was 30-45 minutes from ordering to get food. We tried to ask for portions to be cut in half as well; however, it seemed like any customizations weren’t possible. | - The location was pretty far from both downtown as well as the airport. If you’re looking for “convenient”, there’s closer.

Fantastic! The House of Wayne was a beautiful property and a great way to begin our trip as a family. Many times it felt that we were the only ones staying there. The staff was super attentive. The rooms were spacious and nice with amenities like toothbrushes, shampoo, conditioners, etc… The breakfast was big and you could get an array of breads, eggs, fruits, coffee, tea, etc. ||The property was well maintained and spacious. Though we didn’t go swimming, the pool was very nice. Highly recommend this place!

House of Waine is a beautiful boutique hotel set on a gorgeous lush property. The location is close to places we visited , and also to Wilson Airport where safaris leave from. Staff are very professional and expert at their jobs, as well as being friendly and very accommodating. We checked in very late due to late arriving flights, and they also gave us late check-out times on our departure. The food surpassed our expectations and several surprise meals set up for us in the garden were a very nice touch . Rooms are large, bright, and very comfortable, with luxurious linens and several seating areas. Our 2 nights before and 2 nights after safari in Nairobi were particularly memorable due to our stay at House of Waine.

Excellent boutique hotel with a very accomadating staff, beautiful rooms and beautiful grounds. We arrive around 1 AM and the staff was waiting on us. They offered to fix a meal but we were not interested. Once in the room we found fresh cookies, snacks and drinks. Breakfast the next morning was good and the view of the grounds from the dining room was very beautiful.