Houston Airport Marriott at George Bush Intercontinental

Stayed here overnight for a flight the next day. Had a great experience. Check-in was easy. Every staff member was friendly. Location is perfect when you use the tram. Had a great meal and some drinks at Flights. It was very crowded. I was worried about service. Service was excellent. Staff handles the crowd very well. Especially Michael. Kitchen brings stuff out quickly and accurately.||Room was comfortable and clean. My only complaint would be that no in-room safe. I don't like leaving my valuables in my room. No issues though as we never left our stuff for cleaning. ||I would absolutely stay here again if I need an airport overnight.

Arrived late but checked in online and had a room waiting for me. Staff were extremely professional and helpful. As a Titanium, I was not expecting much since I was only going to sleep, but I got access to the lounge! Tram made it possible for me sleep in a little bit longer, got me straight to the terminal. If you have a quick layover/stopover, consider this hotel. Simplifies most of your logistics. Just Excellent.

I had an absolutely awful experience at the Houston Airport Marriott, and I would strongly urge anyone to avoid staying here.||||My room key was deactivated without any prior notice or explanation. I went to the front desk to get this resolved, but instead of helping, I was subjected to delays and disrespectful treatment. Payton O'Brain, the staff member assisting me, yelled at me, called me names, and insulted me during the entire interaction (refusing me access to my room and literally holding me hostage). After threatening to call the police, Payton had one of her team members escort me to my room like a criminal just to have my door unlocked (rather than activating my key). It’s clear that no respect or dignity was given during the process, and I was treated unfairly the entire time.||||Despite all the distress and mistreatment, when I was finally allowed into my room, no payment was collected. This raises a serious question: why was this entire situation dragged out in the first place? Why was I subjected to such unnecessary delays, insults, and an utterly disrespectful process when it could’ve been handled much more efficiently?||||I have a medical condition that requires timely access to my room for my treatment, and this delay caused me significant inconvenience and unnecessary stress. Instead of providing quick resolution, the staff seemed more focused on arguing with me than addressing the issue in a professional manner.||||I reached out to the front desk multiple times to inquire about the situation, but no one informed me of any issues with my reservation. In fact, when I spoke to the staff member on Monday, they didn’t even mention the reservation problem or ask for payment to regain access to my room. The communication here was nonexistent, and I was left in the dark throughout the entire ordeal.||||To make matters even worse, when I finally reached out to the manager, Desmond Vasquez, his response was completely unsatisfactory. He offered me 5,000 Marriott Bonvoy points, which is a laughable attempt to make up for the mistreatment I experienced. There was no apology for the way I was treated by Payton O'Brain, and no accountability for how the staff handled the situation. In fact, to this day, Desmond has not even responded to my email, further proving how little he cares about addressing customer concerns (and explains the treatment I received by his staff).||||Would Marriott’s owner, or even the President of the United States, have been treated this way? Of course not. The treatment I received was completely unfair and absolutely unacceptable. I felt like I was treated as less than a human being. The complete lack of professionalism, respect, and accountability at this hotel is beyond disappointing.||||I would not recommend this hotel to anyone. There are far better places to stay in Houston, where guests are treated with the respect and dignity they deserve. Avoid this Marriott at all costs.

This hotel is very convenient if you’re in Houston for a short stay and need a quick place to rest or simply freshen up. The food at the restaurant is better than your average hotel. The bartenders are friendly and the hotel itself is clean and quiet given its proximity to the airport. It’s directly connected to the terminals tunnel system so it allows easy access to any airline you are flying on.

Hotel Services was top notch, they were quick to address any issues we had, very knowledgeable and always had a friendly smile. We checked in at midnight, night shift was wonderful. The marriott app works great to send messages, and they had quick responses. The only downside is the airport tunnel train, which is not Marriotts, but the tunnel is dirty, scary at night (homeless people sleeping) and the signage is poor, so good luck.

Front desk was great. Rooms were nice. House keeping was so loud they were picked up on my sleep machine. They also ignored my do not disturb sign.

The room, like many chains, is designed in such a way that the heater/AC vent blasts directly on the desk, making it difficult to sit and work. The hotel design is also strange as we had to take an escalator down a level to get to an elevator that took us up to our room. That aside, we enjoyed the restaurant. We both had dinner salads, which were excellent, and our server was very good. It's location is certainly convenient as it is connected to the airport by the tram.

Missed the connecting flight ✈️ 😪 and ended in Houston for the night. Great check in staff even at 10:30 at night. I had a soda and exceptional fresh French fries 🍟 😋 at the bar.

Room was clean and the hotel staff was friendly. Went down to grab a bite to eat and the waitstaff was phenomenal. This Marriott is right at the airport. Just hop on the airport train and it takes you to the hotel. Otherwise, the walk is a long one. If ever in the area, give it a try.

Definitely a place to consider when you have an early flight or are in transit . The hotel is conveniently located - you take a mini disneyesque underground tram to get there . The rooms and bathrooms are reasonably spacious and quite functional. No special frills property but clean and overall well maintained . They can cater to feather allergies with appropriate bedding but be aware that the room floor is carpeted . The hotel has an incorporated restaurant , sundries stores for bare necessities and a salt water pool . The M lounge is medium sized offering the usual afternoon food and a decent breakfast buffet . I stayed for the night and slept like a baby !

As a Marriott goes, it is clean, very hospitable and, as it is at the airport, very convenient for travelers. As a matter of fact, you can ride an underground train from baggage to lobby. Please note this train is more the size of a Disneyland shuttle and I half expected Goofy or Donald around each corner.

Craphole, plain and simple. Convenient craphole but a craphole. I got a "junior suite" because I needed to be here nearly a day between flights. It's a regular room with a crappy, low sectional couch in the corner. When I checked in with 65 pounds of bags I was told I need to walk to the South Tower to my room. "Down the escalator and up the elevator." I said, "wut, but ok." The trick was the down escalator was broken so what damage United failed to do to my new bag, Marriott chipped in and made me smash the wheels on every step. Do not stay here if you can avoid it. In the good news department, if you have to stay here, the bar is reasonable, the servers are great, the food is decent, and they're open to midnight. All important in an airport hotel.

Beautiful and large airport. All food and shopping choices that one might need are available. The place is very clean and things are easy to find. Make sure if you have a layover that you have time to go to your gate because sometimes you have to take their shuttle to the next terminal. Awesome food classics. Def hope I have some more layovers here.

We have an early flight out tomorrow morning, came in from the west coast. hotel is absolutely convenient. The cleaning crew needs to be supervised. Food crumbs were on the chair and tissues were almost empty. Their restaurant is okay. Nachos were plenty but cheese tasted like jarred cheese. Chicken's mushroom gravy also tasted like it came from a jar. They need to incorporate more seasoning in their veggies. Folks are great. Bottled water is plentiful. Would definitely stay again but go somewhere else to dine.

This is a review of the experience I had with Marriott Houston Airport at GB Intercontinental (IAH). Situated right in the heart of IAH airport, this Marriott is perhaps one of the best locations you can find if you're flying in our out of IAH. Parking is plenty in the structure right next to the airport next to their ballroom. $29/$35 for self park/valet but price is definitely worthwhile. Takes about 11 minutes to go from your hotel room to terminal D/E via the hotel elevators to S level and the subway tram. The hotel lobby is grand and has a giant screens that has some flight information, as well as an attached restaurant/bar. Feels extremely upscale and they even have CVS vending machines inside the hotel. Rooms are nice and clean, equipped with a refrigerator but no microwave. King bed is extremely comfortable with semi-firm pillows; bathroom has an amazing glass door shower as well as name brand shampoo and body wash instead of the cheap ones lesser hotels tend to offer. Also found out that they offer good late checkout times and day rooms (if available), which is amazing in case you have off-normal flight times and in case your flights are delayed or changed. It is also extremely military friendly! Definitely stay at this branch if you're active duty on orders passing by IAH. I'd especially like to recommend Toyin and Karleigh, one of the assistant managers, who assisted me during my short stay. They were extremely accommodating, gave clear directions and were very pleasant to deal with. I will absolutely come back to this branch give a chance due to great customer service, amenities and location. Keep up the good work Toyin, Karleigh and Houston Airport Marriott at GB Intercontinental!

I reflect on this stay at the Houston Airport Marriott with nothing but smiles. If you have a layover, overnight flight delay or my secret tip (taking the tram from airport terminal to the hotel to catch an UBER)...then stop and rest here. The nearest alternative hotels are at least 4 miles away. The bar is cozy with an outer seating area to entertain conversations when the bar closes for the night. The beds are comfortable and the views are exciting!

The Houston airport Marriott at George Bush is massive and is walking distance from the terminal, and there is a courtesy train that takes you directly there, one stop. it's located in the arrivals one floor below where you collect your luggage. You can throw the hotel is massive. It's easy to navigate and the staff are super friendly, helpful and courteous. I'm home as a standard room, but very large which was lovely. The reason for the four stars, is no alcohol available in the Members Lounge, which is unusual for a Marriott, but really no big deal. This hotel is booked completely every night & especially if flights are canceled or delayed. It is super convenient for travel

This is conveniently located right below baggage claim at the Houston airport. The gym was well equipped and the room was OK and functional. Nothing stood out as exceptional, it's a solid middle-of-the-road hotel.

Someone mentioned "convenient" in an earlier review. That's honestly the best way to describe this place. We got off our flight and walked to this place. While Hilton hotels seem to cater to the customer, Marriott looks to make a few extra bucks off you. Breakfast consisted of 2 small croissants and a chobani yogurt cup for ~$19. It looks like the place needs a bit of an update also. Some of the place looked a bit dated, as if the last renovations were about 20 years ago or so. Nothing is around here either, which means you have to take a Lyft/Uber to get places.

Convenient airport right next to the airport. Our flight got canceled and then was rescheduled for the next day so this was perfect for us. It was quite pricey though and not something we would normally pay but we were desperate and tired. The good thing about it is that there is an underground tram from the airport directly to the hotel. You can walk there too in the same tunnel but we were sure how safe it would be. But as we were riding the tram, the tunnel is well lit and there was 1 or 2 people walking. As for the room, it was your typical room, not much special. Due to our luggage being checked in for our flight, we were very limited with what we had. We did call down and ask for hotel slippers and they said that someone would bring it right up, but no one showed up at all. This was very disappointing as I was expecting a lot from a Marriott hotel. We would of called back but it was late already and we were extremely tired from a long day. I was actually very surprised by how well insulated the room was with keeping the noise out. Being right next to the airport, we did not hear any planes at all. In the morning, we tried their breakfast buffet which consisted of the normal eggs, sausages, premade omelet or freshly made omelet, cereal, bagels, muffins, fresh fruit, etc. It was quite nice but for the $28 price, extremely overpriced. If you don't mind the $200/night price, this is a decent place with a nice outdoor pool in the courtyard. I only gave it 1 star deduction for the missing room slippers.

We stayed her purely for convenience. We checked in, and I waited in the rental car by valet parking. We returned the rental car offsite and took a shuttle bus to airport gate B, which then took a subway train right to this hotel. It's super convenient. The room was spacious and nice. Even had a mini couch. See photo. There was a bottle of water for $6, which I didn't buy. They have a place for garbage and recycling in your room. There is a fridge, but no microwave. We watched TV some and ate downstairs. Slept real good and took subway train to gate A for Delta airlines. Highly recommend staying here if you have a morning flight. Review 53 in 2023.

Nothing more annoying than a mean or dick head bartender after a long day. You would think this Hotel would have a staffing that understanding of what the guest is dealing with because of the location. Not the case at the only place to eat or grab a drink here at hotel. Both heavy set girls were very rude and no help. Just yawning and by the looks and already to leave when they can. Good money to be made hear. Hire the right, motivated staff!

Fred Dominick Mike baranatto So before Marriott had a policy that they validated parking for eating at the hotel, like most restaurants do. I went to have breakfast with my parents and to go have breakfast, you have to park in the parking garage then walk through the hallway which takes about 10-15 mins especially because my father is older and has a walker. We asked about parking validation and the server says we don't validate parking anymore because of people like you, like if I personally took his parking. So I spoke to the manager and asked him about parking and he said we don't do that anymore, there's no indication that the policy had changed. I decided not to eat there and told him we are just gonna not eat here, he wanted charges me $20 for 10 mins which is the time it takes to get to the front desk. When I spoke to the regional manager they didn't even care that their policy had changed and my dad has in a walker we were supposed already know their policy. This Marriott is just a mess sister who had stated there even found bed bugs in here room. There are plenty of nearby hotels with free shuttles choose anyone else. They need better service and leadership.

It's a nice airport. We went through immigration in 20 mins on a Monday. Compare with my friend, almost 1 mile long of line for immigration in Dallas airport on a Saturday. I felt I'm super lucky. The immigration officer even smiled at me

Convenient- yes, it's located in the Houston airport, a couple of tram stops from my United gate. Room was lackluster! The bathtub was peeling and looked absolutely horrible, was clogged and I was too tired to call the front desk. I think because I booked the internet rate, they gave me the worst room possible! My previous stay which was only 2 weeks earlier, I had a better room with a walk-in shower. I even have a Marriott Bonvoy Gold Elite and I guess they don't care.

A room is a room. But for an airport hotel can I just tell you how amazing every single person we encountered has been. From check in, to the housekeeper to the bar tender to our check out experience, everyone projected friendliness and positivity. I didn't see a manager but they are obviously doing something right.

Houston Airport Marriott is as you'd expect from the Marriott brand. I had to stay due to a canceled flight and this property is at the airport so it was convenient and logistically it made sense. The property is well maintained, clean and updated. Nice convenient location to other restaurants and store if needed and very well maintained. The rooms are a very nice size, clean and well laid out and the bed is very comfortable. The hotel staff was very friendly and helpful throughout my stay and was able to take care of a special request I had with no problems. This hotel does a great job of noise control considering it's at the airport, I could barely hear the planes so excellent thoughtfulness there. I did eat at the restaurant on site and it was decent so I have no complaints there. If the opportunity presents itself again then I would stay without hesitation.

I stay at this airport for convenience whenever I have a super early flight, but it's honestly just for convenience. The hotel is quite old and the interior of the rooms are very dated. The staff are always friendly though and the location is unbeatable when flying out of IAH.

This truly has to be one of the best run Marriotts in the US, and certainly my favorite location at an airport. I have stayed at this property multiple times over the years, and the experience is 100% consistently great, which is unusual in today's times unfortunately. There is clearly excellent management of this hotel and it shows in every aspect from the cleanliness, to their attention to guest customer service and experience, and the exceptional food that they provide in their onsite restaurant. I dined in the hotel restaurant twice today during my stay, once for lunch and another time for dinner, and Patti provided us with world-class service! She is an absolute delight and took excellent care of us. She is very talented at her craft! The food was exceptional and it was matched by amazing service! I would strongly recommend this property to any travelers that are in the Houston area and looking for excellent hotel accommodations. Patti and the property will not disappoint!

My husband is a Titanium member and we were given room 7150 when we checked in. We had no idea there was a service elevator adjacent to our room. It is now 11:13 and I have called the front desk 3 times because the service elevator is so loud we cannot sleep. They advised me that cleaning staff uses the service elevator until 11:30. Oh boy, we have a 6:00 flight and I'm paying for a room where I can't sleep because all I can hear is beep beep and the noise of the elevator going up and down. This is unacceptable and I will be making a formal complaint. Let the management try and sleep in this room with an early morning flight! We didn't do ourselves any favor by staying here for our early morning flight as we thought we would. They offered to move us but my husband has a CPAP and we are not moving. I like this hotel but we really got the shaft this time. Be aware! Update: And we got to pay $180 + taxes for no sleep. Don't let them give you Room 7150!!! Update 2: when we got home I called the hotel and spoke with Jennifer and she advised me that we should never have been given room 7150. She offered to comp the room and we accepted. Thank you Marriott because we all know how badly your day can be when you get no sleep.

You have two choices for breakfast. Buffett at $26.00 or from the bar. We choose the bar, but the guy working behind it couldn't even make a latte. We asked for a iced vanilla latte. It tasted like he did not use espresso but just brewed coffee because it came highly watered down and was missing the vanilla syrup. It was one of the worse lattes I have ever had. Then we ordered a pastry which was hard and tasted like yesterdays pastry. Defiantly a huge disappointment coming from Marriott Hotel. I highly recommend skipping this place and going to a local eatery or walking to Terminal B where you can get a real latte and fresh pastry at Peet's coffee!

I had a great experience at this hotel. Extremely convenient access to the airport via the subway. Friendly staff. Great food options in the M Lounge for Elite members, quiet rooms, food options open late, room service and free wine. The bed was comfy, the room appeared clean, the shower had hot water and the AC functioned properly. I would definitely return.

Location is ideal if you are in transit. The check in by Jonathan was professional and friendly. The room needs a significant renovation .. we were so disappointed by the Suite .... The food at the restaurant in this hotel was delicious, fresh and tasty food.. Thank you to the Chef. The highlight of the evening was DONNA at the restaurant We were so lucky to have the excellent service by this employee. She is definitely a great Asset for your company. This is a kind of Employee Marriot should be proud of. We will definitely go back here after the renovation of the rooms ...

Wow, I really had a great experience the first time I went, but this time they blew me away. As a Houstonian, you would not think I would use the airport hotel, but when I have an early flight it just makes sense. This five star experience all started at the front desk with the desk woman, Andrea. She was super sweet and got me checked in quick. She was a super star! She acted like she had given me just a simple upgrade, but seemed excited for me to see the room for some reason. When I opened the door, the first thing I saw was the staircase! What airport hotel has a staircase in it??? After further inspection, she gave me the Rain Main Suite that you can only hope for in Vegas. It had a nice large bedroom on the top floor and a huge open living room and dining room on the bottom floor. Bathrooms on both floors. The couch had a pullout couch that was quite comfortable. The next morning we grabbed the complimentary breakfast, which was my choice of reward for my Titanium status. It was a nice spread from lox to made-to-order omelets. The service was outstanding. Drinks kept filled and dirty plates taken away quickly. Finally was the one great secret of the hotel, the quick and easy access to the airport via the underground subway that takes you directly to all the terminals. This hotel really seems to get it. I believe it was built in the early 70s, but the recent renovations have kept it fresh and new. They appear to keep everything extremely clean. Will definitely stay here again when I have an extremely early morning flight.

Had a great time, room was wonderful. I thought I lost my laptop but found it later under the seat of my car.

Had a little situation here and the front desk operations manager Payton O'brain handled it with such empathy and compassion. Her level of professionalism is top notch. When you stay at this Marriott property be sure to know Payton will take great care of you. She's an amazing leader and human being. I'm grateful. Will definitely go back! TB

This Marriott is situated inside the IAH George Bush Intercontinental Airport and is accessible by tram or foot. The tram is a 5 minute ride from Terminal A. The lobby area is pretty. It's open and spacious and is across the restaurant and bar. Check in was efficient. I stayed at the south tower and even though the hotel is big, it wasn't hard to navigate where you needed to go. The room is a typical classic Marriott room. I'm not sure if it had a facelift but I didn't care as the Marriott beds always please me! It is spacious and serves its purpose! The gym is awesome! It's huge and has peloton bikes, free weights, machines and other cardio equipment, towel and water. The bar has great food and drinks! I just ordered a simple appetizer of shishito peppers and fruit for the night. They even gave me a complimentary bottled water (not sure if it's because I'm Marriott Silver or is it because the peppers I ordered are extremely spicy ;) ) I like my experience here. And will be back. This hotel is perfect on a decent 12 hours and beyond layover especially if you're arriving at the airport pretty late.

Never been in an airport that completely shutdown so early. Flights still going in and out and not a single place to sit and relax and get a drink and a bite to eat. Very disappointed when I had two hours until the next flight.

I stayed there on the 13th and I woke up pat midnight with ants crawling all over me in the bed. Secondly, I had requested in room dining at 7:15 am. At 8:35 and two calls later it never showed. I left tired and hungry. However, Hector in the restaurant was amazing. He gave me coffee to go and something to eat. He made everything better.

I didn't stay here but I did have lunch with my daughter before her flight here. First - it was easy to get to with the underground system from any of the terminals. Second - it was wonderful to sit down at a comfortable table and relax and enjoy some pretty fab food. The truffle fries are amazing! Their house made pickles I know I will crave in the future. Finally and most importantly our server Hector was the bombdiggity! He hit it on every step and had us laughing which we both needed very much. I just had to get on here and give Hector mad props

Stayed for one night since we arrived at midnight at IAH and it was a fantastic stay. Easy tram that's connected to the airport near the Baggage claim area and an even easier check in process. Room was in good condition and we took advantage of the M Club Lounge access. They had a good selection of food and drinks and open 24/7! The best part was the service. Sandra was amazing and took care of all our needs. She was attentive to all the guests (I noticed since I was there for a few hours - needed to work!). Great area to take business meetings.

The "business owner" responded with what is obviously a cut and paste response. It is hilarious. It doesn't even make sense based on the circumstances.

I have to travel to Houston frequently for work and as a Southwest fan rarely am in the IAH area but heck I might have to change that is this Marriott is one of the best I have stayed in recently - and I travel a lot ! Checking in was easy with the mobile app and key though I visited the desk for the lounge key and the assistant was so friendly and helpful. Finding the room was a little trickier as I was on a floor where the elevators take you to a little circular floor then go back outside and across a bridge to get to your room - about every customer I bumped into was a tad confused about where to go but we all had a good laugh about it The room was clear and comfortable and I can happily report that despite being in the airport the rooms are quiet and barely any plane noise! The lounge is great - all kinds of tea, coffee and soft drinks available around the clock as well as snacks such as candy and fruit. For breakfast there is an omelette bar as well as a plethora of fruit , pastries, cooked and continental breakfasts and the staff are so lovely . Plus they guard the door so you don't have other guest trying to sneak in behind you which was a big issue on my recent San Francisco is trip. So there is plenty of seating and great meeting space too Finally you simply go to the bottom level to take a train right into the terminals which makes travel a breeze Will be back here soon - great spot !!

Not impressed this evening with the customer service. The service is too relaxed. I attempted to buys a couple of waters from the gift store after dinner. I asked the manager who do I purchase the waters from and he directed me to a different lady at the end of the end of the booth by the gift store. The lady at the register wasn't ringing anyone up. She wasn't guest focused and addressing an issue unrelated to the gift store. I noticed the manager disappeared from the front who directed me to go to her. The lady at register ends up walking away from her station as I stood there waiting for her. I waited about 5 minutes. Someone else wanted to buy water too but didn't want to wait. So I ended up leaving too. I suggest this night crew invest more time in guest service training. The lady with the broken arm should not be at the front until she can lean how to multitask or ask for support. O well at least I have room temperature water available in the room. I just wanted cold waters.

I love this airport, it's definitely one of the best. It's huge! And you can literally find anything you could ever want there. From high end shops to drinks and dinner, it has it all.

A regular hotel with a pool and price tag for convenience at the airport. Loved the shave kit and dental hygiene kit. Would have missed this gem if it wasn't for a chance to stay due to a wonderful cancelled flight. I think of all the places I was in Houston - when I'm in Houston airport Marriott I think of the pool. Would recommend to a friend that swims or doesn't swim pools.

Super convenient if traveling through IAH Friendly staff and easy to get to your room in general (you do have to take the escalator or the elevator down to the subway station if you are at one of the terminals, the airport is between terminal B and C. I had my electronic key but for some reason it didn't work. But nevertheless I did take a physical key. I also had pizza delivered from a local pizza place about three miles away (Brooklyn pizza) They do have a really nice gym but I didn't use it this time around. Full disclosure I am a Marriott rewards member but to be honest even if I wasn't I think this would be the best option for an overnight stay if traveling through the airport Just as an aside the tram you may have to take does not allow carts which may be an issue if you have a lot of luggage. Also it kinda jolts when turning so make sure you're sitting

I was here last month and had dinner with my colleague at the hotel restaurant. The restaurant has a nice ambience with the dim lightening which was nice and relaxing. Except the vulgar customers in front of my table when I first sat down, the wait staff were very friendly and welcoming. I did switch table and mentioned my observation to the wait staff though. The menu has many interesting items. I decided on loaded tater tots! I never had it before! When it came out, I couldn't believe how large the portion and looked absolutely delicious. I couldn't eat all that, so I shared it with my colleague. She also liked it a lot. My colleague ordered wings and she said it was delicious. Over all, the visit was a success and so was the food!!

Lobby bar and restaurant management and staff are aggressive when I called them out on their shortcomings. I felt bullied when I asked to speak to a manager. His staff was behind him, bullying me, and he did not do anything about it. Horrendous and disturbing experience. I was a hotel guest on 12/30.

As a Lifetime Titanium Member with over 200 nights per year. This is my first time, staying at this location. I chose it, since I just needed one night at short notice, as it was right at the airport . I normally stay just down the road at the Sheraton North. While the lobby area is fantastic, the rooms leave much to be desired. To begin with, when I checked in and asked about the Concierge Lounge and was informed that it was closed do to Covid. While this is the case for most Marriott's, you can still go in them for a bottled water or a soda. I was told that I can purchase them at the store. After making the comment that I shouldn't have to pay for it as a Titanium Member, I was given two bottles. I went to my room, only to find that it has no desk to work on. It had this super small table you use while sitting at the couch. When I called to the front desk to say it was missing a work desk, they informed me that only 4 rooms in the entire hotel have desks. I was lucky to get one of them. If you are here for business and you need workspace, go sit in the lobby somewhere. I had to put the lamps on the floor, just to make space on the desk for my laptop and iPad. Staff was nice, the room seem clean. Just not a good place for working business travelers.

Darn convenient hotel - quite literally at the airport. In fact, my room's window was overlooking the airport. I arrived very late and it was nice to hit the bed within 30 mins of landing. Despite the proximity, remarkably quiet rooms, lobby, and lounge. Good sound proofing. The room, bed, and the linens were all above average. They have a 24 hour business lounge for the frequent visitors, which was very convenient. They serve breakfast in the MClub lounge - full-service with an omelette station. The staff in the lounge was very friendly. I did not try their onsite restaurant and took the airport subway train to hit the food court at terminal B. Overall - recommend the place if you plan to arrive late or have to fly out early AM out of IAH.

Worst experience with any Marriott Hotel - reservation cancelled more than a day before reservation - still charged for the room manager stated refund would be issued than hotel decides not to honor manager's commitment do not trust what you are told

Stayed here one night on 10-15 to catch a morning flight to Disneyland. Very convenient plus the restaurant was great, food and atmosphere. We were in the round building and the jet blast volume was minimal. If you're catching United, terminal E is closed for checking in. Terminal C for United is spitting distance from the hotel. Yes, I would definitely stay here again due to the ongoing airport construction and traffic, it can be chaotic.

Horribly cold food. Charged us over $100 for three burgers. Awful. Hotel well, well below average. Hard hotel to navigate in and out. Rooms are so below average. I am a Titanium Elite Lifetime. Been around a little. Worst Marriott experience ever. They just charged us over $100 for a horrible meal. Cold. Very ordinary at best.

This hotel is nice and most of all convenient for its location if you have an overnight layover or you have an early flight and want to get a good nights rest and go straight to the airport without an in between. The lounge area is decent with drinks and snack throughout the day. Breakfast is really good in the morning. Better than your average places especially if you are an Elite Marriott member such as Gold or Platinum and are use to upscale accommodations. The Bar/Restaurant at the hotel itself was good. I ordered Smoked Pork Belly Tacos which were pretty good. The room itself was nice in size with the couch, extra pillows and the table right by the couch was nice. I like the shower design as well. All and all a good experience.

So glad I made reservations for my overnight layover. Nice below ground shuttle from the airport terminal to the hotel. Great rest. I felt really great once I got to my destination.

This is the best hotel to stay in if you're flying in or out of IAH, HANDS DOWN! The rooms are very comfortable and Marriott-ish with no suffering points to speak of. The gym is excellent and there is a subway rail system to the terminals which only takes a couple of minutes to get you to where you need to go. I only stay here in Houston and I highly recommend it.