Benita E.
Yelp
Please do your homework before taking your loved ones here. If you don't have Primary Care Physician at this location don't take your loved one's here.
This hospital has rave reviews on the Internet, according to the National magazines. However, if you don't have a doctor on at Methodist staff already put your track shoes on to run the other way. It's definitely not the five star establishment it used to be.
After severe illness - the medical side did a average job of keeping him alive. Unbeknownst to us, based on the Methodist former stellar reputation we elected to keep our loved one here for rehabilitation. HUGE MISTAKE!!!
We thought it a bit unusual when the care team from the health care side did not follow him one day after going to rehab. He no longer had a Primary Care Physician, Neurologist, Cardiologist, nor Pain Management.
Our loved one suffered an initial severe illness due to medication mistake. Received minimal rehab. Three weeks before release, and not being able to obtain approval from Medicare, the "rehab" went into overdrive.
Long story short, on release date the family walked into the room to take our loved one home. Our family member was alone in the room having a seizure and hemorrhaging from being over medicated.
I glanced over at the Blood Pressure Monitor and noticed that the blood pressure was 70/60. We screamed for the nurses who seemed clueless. Being blessed with a family medical professional--who jump into action and began instructing the nurses to get an aspirator as choking was in progress. Additionally, they were instructed to get supplies because intubation was required immediately. They were instructed by this family member to call for the critical care team.
Once the critical care team arrived, so had my personal cardiologist. I asked a question about the training of the nursing staff because none of them were assisting. One nurse blurted out, "We're not required to have critical care training". My question immediately was, "This is the floor where stroke and cardiac patients immediately after moving from the medical floor for rehab"? The nurse replied, "yes". My lip hit the floor.
My loved one was taken to ICU, and kept some for days. While in ICU, another stroke occurred, which caused blindness. We were never told about the second stroke. Nor were we told that blindness was a result of the second stroke. To add insult to injury. After reviewing his medical records, we learned some type of internal device was implanted and we weren't told.
I questioned having of the seizure -as my loved one never had a seizure. The nurses claimed ignorance. However, upon requesting his medical records, the robot camera that remains in the room 24/7-365 did capture the seizure.
To add insult to injury, our family physician was called in to consult. The doctor informed us that he was placed on the exact medical regimen, when he returned to the rehab floor that caused him to have the second major medical incident. To keep him from being given this incorrect medication regimen, our physician quietly discontinued/suspended everything in our love ones medication profile upon the date of return to the rehab unit. By suspending any meds at all. By suspending the incorrect meds would cause the other doctors to be forced to review the medication regimen, causing the errors from being repeated.
Trying a speedy, hurried rehabilitation. only this time our love one was blind. They tried repeating the same three week regimen that was used for a patient that was not blind. It was rushed, it was incomplete, it was downright pitiful.
Again after the second stroke no doctors of consequence were placed on the case- only a rehab physician.
After doing some research, we learned that none of the protocol for a stroke , victim and rehabilitation had been performed. We learned that no neurological test we're done. We learned that no Neuro ophthalmologist was called in to determine why blindness had occurred.
When we question the rehab physician as to why none of the other important physicians had continued for him on the rehab side of the hospital, he joked, "they must have gotten lost in translation".
We requested on at least 4 occasions for a Neuro ophthalmologist consultation. They sent an optometrist. Who did his evaluation down in the rehab room.
When we learned of this incident, I asked the nurse to call the doctor and request a Neuro ophthalmologist immediately. Her response was the doctor headed home and probably tired. She didn't feel the need to interrupt the remainder of his day.
This was the straw that broke the camels back. The doctor came in the next day, and I questioned him about a neuro ophthalmologist.
It's not the same old Methodist that it used to be. It was sold a few years ago. It's not half as good as it's made out to be.
