Houston Natural Mattress

We had such a great experience! From the moment we walked in, Dustin was absolutely top-notch. He was welcoming, knowledgeable, and genuinely focused on helping us find the right fit — no pressure, no upselling, just honest guidance. After our first mattress wasn’t a good fit, Dustin worked with us happily to find something else. We left feeling confident in our purchase and so well taken care of. If you’re looking for quality/non toxic products and truly exceptional service, this is the place to go.

We were very impressed with our experience at Houston Natural Mattress this morning. Dustin was super knowledgeable and very accommodating. He suggested that we sample a good number of mattresses to ensure that we would be confident in our final choice, and he could tell us the exact differences between all the mattresses we tried. This has to be one of the best all around buying experiences my wife and I have had together. We highly recommend them!

We had an amazing experience at this store! Steve was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to teach us about the different types of mattresses, explained what would work best for our needs, and answered all our questions without ever making us feel rushed or pressured. His service made a big difference, and we left feeling confident and excited about our purchase. Highly recommend both the store and Steve if you’re looking for top-notch service and expert guidance!

Dustin was amazing! He was very knowledgeable about the mattresses and answered any questions I had with no hesitation. I did my online research before coming in person and Dustin was able to expand my knowledge on natural mattresses beyond what I researched. I never felt like he was trying to pressure me into anything and it didn’t take me very long to feel confident in purchasing a mattress at this store. He also was kind enough to give a healthcare worker discount! I’m looking forward to receiving my mattress and getting the best sleep ever. Thank you Dustin!

I had a great experience at Houston Natural Mattress. The store was spotless, the process was quick, and the salesperson was both knowledgeable and easy to work with. They explained everything clearly, answered my questions without any pressure, and gave me a fair price. I left feeling confident in my purchase and happy to support a business that values quality and honesty. Highly recommend!

The Halycon bed cost more than 10,000 dollars and I haven’t slept well since we have had it. The king size is basically 2 twins stitched together which creates a mountain in the middle of 2 valleys. No matter how firm your insert is, it’s still like sleeping in a hole. Do not buy!

We had a great experience with Dustin at Houston Natural Mattress. He was incredibly knowledgeable, patient, and genuinely helpful, and the mattresses were so comfortable that we ended up purchasing two. We live in Austin and were only in Houston visiting, but that was no issue at all. They deliver to Austin, have a store there as well, and even handle haul away, which made the entire process seamless. Dustin made what can be an overwhelming decision feel easy and stress free. Highly recommend both Dustin and Houston Natural Mattress!

Outstanding experience from start to finish. Houston Natural Mattress is exactly what you hope to find when you’re looking for high-quality, non-toxic, truly natural sleep products. The staff is extremely knowledgeable, patient, and transparent—no pressure, no gimmicks, just honest education about materials, construction, and what actually works for your body. The ability to customize a mattress using natural latex, wool, and organic components is a huge differentiator, and you can immediately feel the quality compared to mass-market brands. Everything is thoughtfully sourced, well-built, and clearly designed with long-term health and comfort in mind. If you care about indoor air quality, durability, and getting a mattress that actually supports good sleep—not just marketing claims—this is the place to go. Highly recommend to anyone serious about investing in better sleep and healthier materials.

I do not usually write yelp reviews, however this is our third purchase from Houston Natural Mattress and we have not been disappointed. Three years ago we purchased the more expensive Naturepedic Halcyon mattress due to significant back issues. We are still very happy with our mattress and really glad we chose the naturepedic brand. We have been back twice for our sons room and then just recently our guest room. Both Dustin and Louis have been wonderful in helping us. It is also hard to know these days all the toxic products that might go into the various mattresses so having an organic mattress and especially one made here in the US is why this is our go to for mattress needs. We are very happy with the Houston Natural Mattress co. Dustin and Louis - don't ever compromise on integrity and honesty and you will have lifetime customers!

If you're looking for a natural/organic mattress for the family Houston Natural Mattress is the place to go! Louis and Dustin go above and beyond answering any questions during the initial visit, give recommendations, they are not pushy at all! They want you to make the best decision possible and help guide you in the right direction. After the actual order if there are any issues or just looking to see the status of shipment they are also excellent in tracking down information and going above and beyond fixing any issues that may occur - if that even happens. Will be back for any organic mattress needs.

We are extremely pleased with our purchase - I had so many questions and called them numerous times and they were so patient with me and answered every question I had. They were very knowledgeable about their products. The delivery service that they used to deliver our mattress was top-notch. The best delivery service that we have ever had. You will not be disappointed with your purchase.

FANTASTIC experience from start to finfish. My husband and I talked to Steve and told him we were looking for a natural mattress...mostly due to my dust allergies and autoimmune stresses...brought on by environmental triggers. We had a bad experience with our former mattress purchase and with some other furniture delivery in the past...mostly bad attitudes. Steve took time to explain some natural options and we fell in love with the Halcyon mattress. It took a while because this mattress is custom made to your specs. It's been worth the wait. The delivery service was awesome as well. The mattress comes in a high-quality, food-grade double plastic cover and not a partly ripped open, thin plastic like our last mattress...where we had to send it back since it was already stained (bought at the Dump). Richard was the delivery rep. He was so considerate regarding care and handling of the mattress...careful to create as little as possible contamination while removing the covering and placing the mattress on our foundation. Richard spoke English! He had no problem with answering any questions and didn't make me feel as if I was a bother...like the Dump's delivery man had done. Best of all, we love our new natural mattress which has no chemical or toxic smell...making us feel ill. It's also super comfy and we've slept like babies since we got it. The only smell was an earthy, natural smell (mild) which reminds me of sheep. Well, maybe this is why we have the saying to count sheep to get to sleep. It's NATURAL! This mild earthy smell is quite welcome after our last mattress experience. Thank you Natural Mattress and I hope this store is around for a long time. I hope others will check it out.