We stayed in the hotel for one night and had a good experience. Staff are very nice and helpful.
Rooms are clean and looks new.
Decent prices.
Very good restaurant, “Bercos”, in the hotel.
Regrettably, we did not have time to use the pool and spa.
G8814MKleonc
Google
⭐️⭐️⭐️⭐️⭐️||Had a wonderful breakfast at Howard Plaza – The Fern, Agra. The food was fresh, delicious, and had a great variety to choose from. A special mention to Mansi, our host, who was absolutely fantastic—warm, attentive, and made sure everything was perfect throughout our meal. Her hospitality really made the experience stand out. Highly recommend this place for anyone visiting Agra!
469travell
Google
This is a very average hotel, and honestly, the photos are quite misleading. If anything, the place looks barely better than its worst in real life. Poor customer service, unfriendly staff, and uninspiring breakfast options only added to the disappointment. Definitely not worth booking based on the pictures alone. I wouldn't stay here again.
Aman
Google
This hotel is situated on a main road and we really love the hospitality shown by the hotel staff.
However, Its still seems to be under renovation.
I didnt see luggage carrier in the hotel and the staff were carrying the luggage on thr shoulders.
Rooms are good but walls need some more renovation. Glass on the window seems to be very dangerous and i wanted my kids to stay away from it cuz it might fall off.
Washrooms are neat and clean and hygiene is maintained.
U will find Bercos, Spa there.
They have a big sized swimming pool. Depth of the swimming starts from 2.5ft to 5.5ft
However it needs to be properly maintained. There were lot of insects, tree leaves in the swimming pool (may be cuz it rained the other day)
Breakfast menu is good but lacks Non veg snacks. I went to the Fern-Alwar and they served us Kebabs and hence i was expecting it from here aswell.
If u put the room key near to ur phn then it will be de-activated and u will have to call the reception to open ur room's door. This happened to me 2-3 times in a single day.
Overall i really had fun and will stay thr if i come to Agra again.
shalu chauhan
Google
The property is good, but they should highlight the maintenence work before booking. It is not a good experience at this high price. Also there are lot of mosquitoes and staff is casual about it. Staff is not very professional.
Suchita Rawat
Google
We had a great experience. Staff was very helpful and polite. Rooms were clean and well ventilated. We enjoyed our stay
Sahil Kataria
Google
Maintenance works are going on. The noise is a constatnt disturbance. Bad experience.
1. The hotel is a good property but not run professionally. I think they lack standard operating procedures. Example. There were too many mosquitoes in the hotel through out and the evening manager was very casual about it. They had no means or accountability to control it on daily basis.
2. Rooms were under maintenance and was contionuous discomfort during the day.
3. evn after the midnight there was heavy disturbing noise probably from galley or bar cleaning after finishing hours.
4. The A/c controlling systems were not working in two rooms.
5. The fridge was not working in one room.
6. Mr. Harsh, the night manager kept reiterating that he was the highest authority and it was impossible to contact anyone up the heirarchy. When i kept pressing he gave me a sales email id. I had to get operations manager id from someone else next day. Basically he never wanted the matter to be escalated.
So it looks like a pretty neglected hotel by the owners. It is a good property at good location. Thats the only reason its in business.
Regards
AnupkumargolaniG
Google
The stay was good food was tasty and service was excellent all restaurants staff very friendly and polite miss mansi very helpful and manish also vey nice