Luis Ubillus
Google
I made my reservation through booking.com a month ago. When I arrived at that hotel at 5 am, they first charged you for cleaning the room. If you want an extra towel, they charge for it. The place is decrepit, humid, the walls have been painted a hundred times. The hallways are very narrow and dark. I was with my family in that room for 10 minutes. The bathroom was on a mezzanine that, at my age, was impossible to climb. I called booking.com to cancel that reservation and get my money back. They said they would check with the hotel. Three days later, they already said no. Meaning, they stole my money. The hotel offered to send us to another similar hotel, but I refused because I couldn't trust scammers who claim to be 4-star and with excellent reviews. Don't go there, don't book so that what my family and I went through doesn't happen to you.