Mario C
Google
The photos online do not reflect the reality of the hotel. Hub Porteño is not a true five-star property — the level of service and attention to detail are far below what one would expect for this price range (over USD 1,000 for 3 nights).
There is no proper concierge or real guest service, and many small details throughout the property feel neglected. To make matters worse, there was a strong smell of fish at the entrance, which created a very poor first impression.
To be fair, the rooms are spacious, and after we complained, we were upgraded to a suite, which we appreciated. However, this still doesn’t justify the extremely high price, which feels completely out of proportion to the overall experience — especially considering that this was our honeymoon.