Bdacruz
Google
Our tour company, unexpectedly and at the last minute, changed the time of our departure from 7:45 am to 6am. Unfortunately, the hotel’s breakfast starts at 7am, with no exception, not even a single cup of coffee. Strict policy with no consideration of a guest’s request or desire. We could accept this unfortunate policy had they not been making an exception for another group in plain view. ||The breakfast policy in general should be reviewed because the previous morning we came down to find the dining room roped off but with people inside, with no sign of a hostess. Inquiring at the front desk, we were told we needed to wait so we can give our name and number. After waiting a long time with no sign of anyone, a guest walked by us, bypassed the rope and proceeded to a table. We followed suit and the dining room filled with guests all removing the rope or going around it. The hostess finally emerged from the back. ||Overall, the hotel was comfortable. The views were spectacular (look beyond the construction in front). A couple of chairs anywhere outdoors would have been greatly appreciated to take in the view and breathe the fresh air. ||We loved Patagonia but these minor breakfast “policy” issues were disappointing.