Quest39484273662
Google
Like others have mentioned, terrible cancelation policy with absolutely no customer service or flexibility. Out $1,000 for a stay we could not make because the temps were -16, lifts were closed and events on mountain (like fireworks) were canceled. We had signed up our toddler for lessons and daycare (along with our infant) and I did not want his first experience skiing to be in negative temps with wind. I even offered to pay for one night if they would reschedule the second night we paid for. They were not accommodating at all.|We planned on spending on dining, rentals, lift tickets, lessons, etc on a different weekend but will not longer be going due to the Humbird hotels horrible policy.|*** I am a former employee of Schweitzer (20 years ago) and worked in both the Selkirk and parking. I have a lake home in Sandpoint and absolutely love the mountain. I've brought dozens of families and clients to Schweitzer over the years (one whom ended up moving on mountain full time) and I just can't believe how bad some of the staff are trained and the lack of customer service. It's too bad, such a special place to me. My guess is the mountain isn't training or paying their employees enough.