Joni S.
Google
Positives first: the food was pretty good, you get a free glass of water ots and the staff is friendly and they try to help you. So why just 3 stars? Good restaurant with a bad experience: I am a vegan and the sign outside literally quotes vegetarian & vegan options and there are, but when I ordered my wrap and asked if the garlic sauce is vegan, they told me yes. Just to be sure I asked again if there was no milk, egg, yoghurt etc. in there, but she said yes, so I went for it. When it came it looked like mayonnaise so I asked again and she wasn't sure then, asked the kitchen and turned out it wasn't. It isn't a big deal for me if you don't know it or if there is a language barrier but then pls make sure with the kitchen in beforehand. Especially when the sign outside lists vegan options the staff should know about the options.
She was pretty lovely and kind to me, but she made statements she just wasn't sure: I asked if there was a fee for credit cards and she said yes confidently (even though she didn't understand me due to language barrier) and in the end there wasn't. Mistakes happen and language barrier is no problem since I also can't speak theirs, but don't be embarrassed and pls be certain with your statements. I don't mind, if you need to ask the kitchen. I hope you'll learn from it🫶