Humphreys Half Moon Inn

Resort hotel · San Diego

Humphreys Half Moon Inn

Resort hotel · San Diego
2303 Shelter Island Dr, San Diego, CA 92106

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Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null
Humphreys Half Moon Inn by null

Highlights

Nestled on Shelter Island, this laid-back waterfront resort offers spacious rooms and stunning marina views, complete with lush gardens, a pool, and vibrant live music.  

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2303 Shelter Island Dr, San Diego, CA 92106 Get directions

halfmooninn.com
@halfmooninn

$$

Information

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2303 Shelter Island Dr, San Diego, CA 92106 Get directions

+1 619 224 3411
halfmooninn.com
@halfmooninn
𝕏
@half_moon_inn

$$

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Last updated

Mar 9, 2025

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Steven Hess

Google
Great location! Very short ride from the airport. Right across from Shore Line Park, the perfect place to take long walks along the water. The grounds are lush and very well maintained. The views of the marina are lovely, especially with the sun setting behind the hills of Point Loma. The hotel restaurant is a great spot with very, very good food. And, there are many other excellent restaurants within walking distance.

Kayleigh Stefanko

Google
We had a great experience and would stay again. The location was great and quiet. The landscaping and grounds were stunning and really added to the atmosphere. Our room had a plumbing issue but we were moved to another upgraded room promptly. We felt secure and safe, the pool and hot tub were fantastic too. The rooms themselves are spacious. The beds aren't super comfy but decent enough. The rooms were a bit dated in the bathroom areas but that didn't bother us as a whole. Overall, we would definitely stay again. The location was perfect and was 20 mins away from every single thing and it's right across from the best view of the city skyline.

Michelle Myers

Google
We enjoyed the Half Moon Inn because of Darleen. The staff really did not have any personal touch however Darleen was so kind to us. She gave us information on tours and coffee cream. I was amazed how caring and kind she took care of us. The hotel grounds are beautiful and the view of San Diego is breathtaking. The pool is clean and large with great palm trees everywhere in property. The restaurant is only interested if you are buying tickets for concerts however I manage to walk to other restaurants. I love the location if you love boats and sunsets. Beautiful property very clean and well manicured with plants. People travel there for entertainment performances. Thank you Darleen for your amazing kindness to us that early morning it meant so much to me. You gave me the best vibe that morning and my vacation started off with positive energy because I had no idea my location. You made a huge impression on me and my husband.

Ashley B

Google
The beds were comfy and the room was very clean. Our view of the marina and concert venue was the best in the whole place. We especially enjoyed watching the resident parrots and koi fish on our walk through the garden. We had a great stay and would come back again.

Yara N

Google
Everything was outstanding... from the wonderful staff, beautifully plush landscaping, spacious marina suite with comfy beds & serene harbor views, and scrumptious food with excellent service at the restaurant! This hotel definitely has relaxing Hawaii vibes and style like Lava rocks, tiki torches, flowers & trees. Our favorite place to stay in the San Diego area! Our 20 year old said the sofa bed was more comfortable than many other hotel beds they have slept on. You can't go wrong staying here!!

Patricia S

Google
As we experienced on our previous concert package visit on August 4, our stay was stellar! Enrique welcomed us warmly at check in, as before. We had a lovely chat with Sierra at the poolside bar, while we waited for our room to be ready. Our dinner was delicious! Joanne was our server, and Jose and the kind gentlemen who kept our water glasses full (I'm so sorry, I can't remember his name), helped to make it a scrumptious and incredibly enjoyable meal. The concert, of course, was fabulous! Thank you all for making our stay such a memorable and fantastic time. We will definitely be back!

Carlos Vazquez

Google
Quick turn around trip. First time in Shelter Island area. Nice location with good options for food a drinks close by. The hotel was very well maintained, and clean. Rooms were spacious and confortable.

Cheryl & John C

Google
We loved our stay at Humphreys. We were visiting with family in the area but Humphreys was such a treat to return to. We felt like we were on vacation! And the grandkids were able to join us at the hotel pool too. There was a concert one night we were there and it didn’t stop us falling asleep early (we were on East Coast time!). Our room was overlooking the pool and fairly close to the reception area. We would not hesitate to recommend (in fact we have recommended to family coming in this next weekend!). A really lovely setting and convenient and easy to get to a lot San Diego has to offer. (An added note, the weather is unusually foggy for this time of year in parts of San Diego - where our daughter lives in Point Loma - and so it was great to get to Humphreys which most of the time was not so affected by the fog.)

Trish M.

Yelp
We loved the location and the beautiful grounds of this hotel. Their restaurant is also very nice and overlooks the marina. We stayed in a suite that was perfect! We had the corner room, and it was quiet and cozy. We selected ths hotel for the AWB concert that was being held on their grounds. I'm so glad we did. It was comfortable, convenient, and relaxing. There was a nice big TV in the living room area that I was able to connect our Netflix account to very easily. The restroom is large and contained complimentary shampoo, conditioner, body wash and lotion. We actually arrived at noon and they were so gracious to allow us to check in. The service we received from check in to check out was outstanding. There are plenty of restaurant within walking distance if you prefer to venture out. We strolled along the bay and found places to eat and enjoy a drink. We also took an Uber to Little Italy, which I highly recommend. Parking can be downright near impossible in that area. We loved this place and will definitely be back for more concerts by the bay!

Jon M.

Yelp
SERVICE & TRANSITIONS -- poor Pleasant check-in: swift, professional, personable, & thorough-- Tap pay also supported! Evening staff were a treat, but interacting w/daytime employees was painful. Conversations were undesirable & ineffective. Operations suffered significantly when it came to communication, whether requesting service or basic information. Staff also did not take feedback gracefully. The long walk to our room was scenic but also exhausting after a long drive due to the flight of stairs for an upper unit. Signage could use a facelift, especially for check-in's after sundown. MVP employees: Nathan ROOM [Oversized Garden View Suite, Grand Marina Suite] -- ok https://youtu.be/DKHVVW3PT6M https://youtu.be/8ealtxLL62o A modern Hawaii-inspired big-island-timeshare vibe. Clean & calming. Website photos weren't flattering or informing but their descriptions were true to form; dimensions felt definitively OVERSIZED. This level of spaciousness was exceptionally refreshing. Indoor lighting was somehow a lot and a little... notably dim & gloomy during overcast. The balcony offered no reprieve as "garden view" equated to "obstructed by palm trees & bird poop". Bummer. The lack of bird spikes/deterrents + the irregular cleaning intervals really exemplify low-effort. The oversized Marina suite was uninspired & not worth the upsell. It's identical to the Oversized Queen suite but features more empty common area space. Housekeeping will not service rooms occupied by guests; daft & quite inconvenient. At worst it's disingenuous considering the safe (14" x 1.5" x 16") is just large enough for a single unopened laptop. The opportunity cost isn't worth leaving your valuables unattended. Turnover is also performed with doors wide-open, on multiple rooms at once. Ripe conditions for something to "go missing". BED [Queen] -- good A supportive Serta hospitality mattress that provided quality sleep. There's still much to be desired from this setup due to the inconsistent pillow fill, undersized bedding, & makeshift duvet situation. Sheet quality was just "ok", but everything was clean, so good enough. The bed-side utility was a standout: multiple outlets + USB ports galore & reading lights in some configurations. Queen-sized sofa sleeper included in suites. BATH -- ok A medium-sized bathroom, lukewarm on design & similarly on function. Toilet height was uncomfortable (low) & other installations had odd quirks. Not to mention the chipped tub... Despite cosmetic woes, the shower experience was fine. Water pressure & towel quality were just satisfactory but htose Nectar bath products stole the show -- so aromatic & moisturizing with a great lather, dispensed from hassle-free squeeze bottles. Amazing . Aside from the bath products, no toiletries were present in any configuration so pack mindfully They're inconsistent on stocking rooms w/bathrobes but it's worth procuring; airy & lightweight w/a 60-40 blend perfect for the microclimate. TV SOLUTION/ACTIVITIES -- ok 2x 55" UHD LG Hospitality TV's -- a gorgeous display for 4k content. Ports were easily accessible & there were multiple streaming integrations incl. Netflix, Amazon Prime, & Showtime. Combined with the Local programming + on-demand DirectTV, it was a formidable entertainment center. It wasn't as optimized for quality/UX: constant buffering, sluggish UI navigation, & ads galore ‍. A large pool & jacuzzi were steps away from our door; pros & cons (noise) to this but overall the easy access is satisfying for patio units. Hours were also generous hours (6-11). ‼ whoever is in charge of maintenance: there's wayyy too much chlorine used in the jacuzzi. ‼ The fitness center is more of a 'personal gym' due to the size. Readily felt cramped with just 3 guests & was always occupied. RECOMMENDATION Final Price: $266.58/night Was it worth it? no Best part: location Accommodations were memorable for their huge dimensions & the property was beautiful-- Terrific eye-candy! Yet, it all but falls apart under any scrutiny: this stay was MUCH noisier than we could've anticipated (quiet hours aren't enforced), food staff were poorly trained, & it was impossible to obtain accurate info for important things, like food allergies or for mundane services (i.e. housekeeping). For whatever reason it's still a popular destination for families & older guests. Personally, I can't see myself returning nor would I recommend this business. 2/5

Kayla R.

Yelp
This hotel was recommended to me by a friend who lives in the area and said it's one her favorite spots! And I can totally see why. I stayed here for one night when I was in town for work. If you're visiting San Diego and want to truly feel like you're on a beautiful vacation in socal, this is definitely a hotel you should stay at! It's a bigger property than it looks on the outside. I had a rather large room to myself with two queen beds and although it didn't overlook the marina, it did overlook the pool area, which was absolutely beautiful with tropical looking trees and whatnot. I have heard they tend to do concerts in there, too, which is pretty cool! The room is really nice and clean and I definitely enjoyed my stay here. The only thing I will say is that they do have a nice area for you to do your makeup, which is great, but the mirror is super high up and the seat is very low. I'm pretty average height and I couldn't even see myself in the mirror haha. The bathroom was great, and the shower worked well. They also have a safe in the room as well and a minifridge and microwave. Would definitely recommend this area, too. It's located close to a lot of restaurants and bars in the area and again, like across the street from the marina and absolutely stunning views. They do have parking but you do have to pay to park there whether or not you're staying there. I was also able to call in the morning and get a late checkout and was able to do an hour after which was great. Definitely would recommend this hotel to anyone who wants to get a beautiful San Diego experience.

Marisa T.

Yelp
Friendly service. Beautiful grounds in classic tiki style architecture. Beds were comfortable & we got a good price on Expedia. $20 resort fee isn't bad I guess.

Bill S.

Yelp
The family and I spent one night at Humphreys Half Moon Inn. The Mrs. and I attended the Andy Bell concert and kiddo tagged along....just because she likes hotels. I read the reviews from my fellow Yelpers about Humphreys and all I have to say to them is....get over yourselves. When it comes to hotels I keep my expectations low and reasonable. That's not a bad thing I'm just a self-sufficient individual that requires no hand holding. We arrive shortly after 2 p.m. The Mrs. booked the reservation through a third party website requesting one bed. Since kiddo was joining us, we needed a room with two beds. I was tasked with requesting the two beds because I apparently have a calming voice and pleasant demeanor. Lol! Checking in was quick and easy. All I had to do was simply as for a room with two queen beds and my request was easily accommodated. We were assigned room 131 which is located in building C which is a first floor room. I was surprised at how big the room was. It had a spacious bathroom with a small vanity. Two large chairs, a desk, tv and a small patio that leads out onto the path to the rest of the resort. 131 is conveniently located by the pool and the onsite concert venue is less than 50 feet from the patio door. The grounds are lush with tropical plants. You'd almost think you were in Hawaii if it wasn't for the airport less than a mile away. The pool area was beautiful. The pool is large and has comfortable seating around it. The Chaise lounges have thick cushions on them and the chairs have cushions as well. There is a new pool bar that opened up recently called the Oasis Pool Bar. Sadly, it isn't a swim up bar. It does have plenty of seating. Sierra was behind the bar and was so friendly. She knew all the regulars. I ordered a Mai Tai and the Mrs. ordered a Margarita. Both were strong but good. The prices are what you'd expect at a resort. Overall the staff we interacted with were friendly. And the other hotel guests were also very friendly. We were all at Humphreys for a common cause. To see Andy Bell and have a great time. And we did. WiFi is offered throughout the resort and is included in the $20 resort fee. Parking is $25 per day. Your card will be charged $50 for incidentals for each day of your stay.

Charles C.

Yelp
I love the Polynesion atmospere and bayside gardens of this lovely hotel nestled on beautiful Sheleter Island in Point Loma. The hotel is the first one you meet, on the right, when you drive onto Shelter Island from Rosecrans Street. There is a large porte-cochere that extends up, up and up. The entire hotel is a celebration of Tiki architecture which was so popular in the 1960's here in San Diego and elsewhere as well. In fact, this hotel may be the finest example of Tiki architecture in all of San Diego County. If you stay at Humphrey's Half Moon Inn hotel, it is an easy walk for dinner to the nearby Ketch Restaurant (owned by the Brigantine Group) or to the Brigantine itself just up Shelter Island Drive. In addition, the Bali Ha'i Restaurant is just a short stroll away from the Inn.

Craig W.

Yelp
We've stayed here many times over the years and it's a reliable hotel in a great location on Shelter Island. They remodeled the front lobby and it is bright and airy and very sharp looking. The old lobby was dated and cramped. The front desk staff was cheerful and helpful. Our room seemed to be updated but I don't know for sure. I won't say the beds are the comfiest in the world, because they aren't, but the room was clean and quiet. I believe all rooms come with a mini-fridge and microwave. I can honestly say I have never used a hotel room microwave but I do love mini-fridges. One amenity no one uses is their free one hour bike rentals. In one hour, you can easily ride all around the island in one hour with a couple of stops thrown in. The hotel is easy walking distance to local restaurants including hidden gem Fathom on the pier, the Brigantine, Ketch, and the Bali Hai. They are presently updating the pool bar and it should look very nice when it is completed. The hotel is not always cheap during summer and other prime vacation times but look for deals at off-times of the year, when the tourists haven't arrived yet. For locals, it's a great staycation.

Cathy T.

Yelp
Humphreys Half moon inn, is really a San Diego hidden gem. We always enjoy the pool, love the parrots, and dancing at backstage.

Victoria E.

Yelp
Nice hotel close to a wedding venue we were attending at Bali Hai. Hotel is two floors no elevators. Easy pull in parking for $25.00 a day. Check in ladies at counter where friendly and helpful. Nice pool we did not get to enjoy. Walking easy to the water.

Bre R.

Yelp
First of all, we will come back to Humphreys. I do have to express disappointment at our last stay. It was not disclosed to us that construction was underway in the pool area. The jacuzzi was closed. The pool bar was under renovation. We stayed mid-week and each day there was construction noise 8-5. Tile saws and also workers walking through the gardens. Our rate was reasonable, but it would have been more professional and courteous to have posted a " pardon our dust" notice online and in person when reservations were made. The resort and parking fees are not reasonable for the property especially when being remodeled. The rooms have been updated and have nice bar, fridge, microwave setup. The bed was not great as far as comfort. Just ok. Choose the location of your room carefully. Upstairs is more private and ocean breezes blow through but no balconies that I saw. Downstairs convenient to stepping out to pool, but no views really. Back patio area with chairs & table is a positive. ASK about concerts & choose your dates based on what you want - excitement, music, lotsa people or non concert dates for a quiet Hawaii feel. Edit : the hotel response gave the impression my recent stay was good. It's the reverse - my stay in May 13-15 2024 was not good, because of construction.

Celine S.

Yelp
We lovedddd our last stay at Humphreys! Such a fun laid back tropical vibe right on our favorite marina! The pool area is nice and bartender was super friendly. Their restaurant had pretty good food and overall it was a nice quick staycation! We loved their first floor garden view room :)

Charles E.

Yelp
Not ideal for a family with two little ones. Stayed here on a whim, the photos looked very inviting. Arrived in the evening around 9pm, front desk staff were rude and seemed annoyed that I arrived later in the evening. They complained about a shift change and that my reservation through Hotels.com required extra work. Once checked in, my family and I went to our room, #212 Junior Suite. Our room was situated on the second floor, near the concert venue. I was surprised to see that our entrance was out in the open, next to the stairs, and also near another door that leads to other rooms. This was a problem at night, as we could hear other guests coming up the stairs and opening/closing the door. This was quite annoying. The room itself is very dated. Poor housekeeping left the carpet with crumbs from previous guests. Our room also smelled like smoke, possibly from the bonfires on the beach. We had a view of the parking lot and beyond that, the water front. Sheets were okay, but the sofa sleeper didn't feel clean. I opted to have the wife and kids sleep on the bed, while I took the couch. The grounds themselves seem nice. Good looking pool, koi ponds, and birds to view during the day. Overall, our experience felt more like a motel, surrounded by palm trees. Not worth it for us. For the price, Kona Kai down the road would be a better choice.

C G.

Yelp
What a blast!!! My first time here but I will be back Front desk, bartenders, housekeeping, were fantastic.

Vivian H.

Yelp
Location was really nice and I had no idea this part of San Diego is known as Shelter Island. I had a 2nd floor room, nothing really to write home about, but it does have a small fridge and a microwave. One of the electric outlets wasn't working and could not get the desk light to turn on and this was needed as I work remotely, but I also didn't bother to ask maintenance for help, that would just be more of a pain for only a 2 night stay. I really liked the location as the morning jogs were super nice by the water, with also seals nearby. I got to see the beautiful sunrise on the water, pretty nice, considering I live in the desert. Overall, a cool spot! Don't know how I would feel if I was here on a concert night, so this review was for a 2 night stay during the week. I tend to like more quiet and peace now.

Kelly B.

Yelp
Well, I was kind of scared to stay here from the Yelp reviews. We booked before I read. I went because I was going with a group of people, so hence it would be hard to change and I went secondly because I then read Trip Advisor and they didn't seem to have extreme reviews like Yelp. We came to visit because our kid's sport team was invited to play a team in SD so us parents thought it would be fun to make an overnight trip of it. I was kind of expecting a disheveled motel but I was greeted with Polynesian structures and swaying palm trees so I instantly felt better I wasn't staying at a dump. I'm kind of really picky about where I stay after one horrible experience at a motel 6, 20 years ago. Parking to check-in was full at 4pm so we took a ticket and parked I the gated section. We took a short walked to front desk and the nice lady had no problem when 4 families asked to possibly be in the same building on the same floor near each other. She was really great about it and we appreciated the time it took her to make sure we did all get to stay together. While we waited I took a look around the lobby and noticed it was big and pleasing. With a snack counter for purchases like instant ramen to be made. The lobby was decorated nice and was clean and the kids entertained themselves at one of the couch set ups they had while us parents checked in. After we got our keys, we drove just a bit down to our building. I was expecting gross outdated rooms but they were pretty clean, bright, decorated nicely with wood shutters and the most important thing the bed looked nice with white fluffy inviting sheets! Everything appeared to be and was clean. During our one night stay we ate in their large restaurant. With a party of 12 they sat us quickly and served us quickly. We went to the pool and while there were some construction signed it didn't hinder us from swimming. The pool area was big with plenty of chairs and resting areas. We walked around the hotel which was scenic on shelter island. They do charge $25 for parking overnight and a $20 resort fee which by now "extras" just seem to be the norm. I wish they just include it in the price but I blame the airlines for starting the nickel and diming. Is it the Four Seasons? No. But it was nice for an over night trip. I thought it was modern and not run down. It's not fancy but it gets the job done and the Polynesian touches were nice. You definitely felt like you were getting away. I was glad to have only stayed one night as our room was in front of what had to be 1000 person outdoor stage. They were loading in for a big concert that night. I'm not sure if a room by the stage would have been cool or not but I was glad to get a quite nights rest during my one night. I would return.

Jeff H.

Yelp
Humphreys Half Moon Inn offers an enchanting getaway with its **tropical ambiance** and **exquisite setting**. The resort's **verdant landscaping** and tasteful **decor** transport you to a tranquil oasis, where serenity and calm wash over you. The **team of staff** at Humphreys is exceptionally **welcoming and cordial**, ensuring every guest feels cherished and valued. Each **room** is a testament to cleanliness and aesthetic appeal, with **thoughtful decorations** that enhance the overall experience. It's truly a slice of paradise where peace and comfort reign supreme.

Kimberly B.

Yelp
I arrived after coming to town from Las Vegas Nevada area to attend several doctor's appointments at UCSD this week, 8/12/ 24 walked in the hotel room to prepare to take a hot bath and this is what I observed in Room 131, not acceptable and no bathtub drain stopper. It is not the front desk person fault the bathroom conditions is not up to par, hotel management needs to ensure this issue is rectified. When I called the front desk, the African American woman who checked me in suggested if I wanted to take a bath just stuff a washcloth in the drain. The mere fact that she had the gull and audacity to say something that foul and unprofessional to a paying guest, tells you all you need to know. I don't know if she was instructed to utter that inappropriate disrespectful madness to me or if that's how she lives and she came up with that trifling statement on her own, it was sickening. I immediately let her know I didn't appreciate her comment at all and she did apologize for saying that to me, and then she offered to move my room or locate a drain stopper. I was not about to sit up all night and wait for a drain stopper, after it became clear I just spent hundreds of dollars checking in just to deal with this nonsense. I couldn't take a hot bath, so we went to enjoy the jacuzzi before it closed. I took my cell phone just in case they found a drain stopper for the tub that I could use. Sure enough, I get back and call about the drain stopper again and was told they tried to bring one, no call to my cell phone at all. I still don't get why this was the condition of the bathtub in the first place. Luckily, I travel with my own full length special order bathtub mat to prevent slip and fall accidents. I won't mention the front desk persons name, but I will never forget her initial comment. We had already unloaded our car, and put our food and drinks in the room mini fridge when I walked in the bathroom and discovered the condition of bathtub. Plus I was physically exhausted after driving many hours, I was so damn annoyed, I was left wondering if they had a better room to move us to, why didn't she just give it to us in the first place. We felt greeted very well on first impression and were offered free drink coupons and parking pass, I was like this is nice, until I observed that tub. No amount of two free drinks and parking would make me ignore the rust and peeling tub issue. I have stayed at Humphrey's several times over the years and never experienced an issue with any previous room rentals which were suited, this room 131 was a standard double room.

Germaine J.

Yelp
Pricewise, and pleasant on the surface, but quite a ways from full service. The location of this hotel is choice: on Shelter Island, but right at the edge so that walking to restaurants, cafes, and other businesses is easy. However, the hotel just feels cut rate. This impression starts in the lobby, which is attractive -- but so often the desk is not staffed. I have stayed here before, and this experience is consistent. This trip, when I arrived around 12:30, I probably waited five minutes for someone to come out. Once they appear, the desk staff are friendly and well-meaning. There is a small grab and go concession in the lobby, but if you don't want energy bars, soda, chips, or microwave noodles, one is out of luck. The door to my room had scuff marks on it, and could have used a paint job. The carpet seemed a bit grubby. Otherwise the room was generally fine, though in December the bed covers were a little chincey, and did not include a duvet. I used a blanket from the closet, and a cashmere throw that I had brought. Housekeeping's arrival is not predictable. One day they were still making rounds after 4PM. I stayed three nights, and had a generally nice experience. But I accidentally left my throw on the bed, and despite getting in touch with them a few hours later it is simply gone. I called the hotel from the airport, and was told that someone would get back to me. They didn't. I phoned the next day, and only then was I told that I needed to use a third-party website to start a lost items process. Only when I submitted a negative response to their online feedback request did I receive personal attention. This was fleeting. I have now gotten a final e-mail notification that the hotel cannot find my throw. Clearly, someone on that staff has taken it for themselves. I am displeased. The e-mail from the general manager apologized for my "disappointment," but no offer was made to compensate me; the e-mail was also from a no-reply address. So much for the personal touch. I will note that the restaurant is very well run, with great food. It's too bad that the hotel is not operating close to the same level.

Terri U.

Yelp
The associates in this establishment, (Helen), ciarria from the pool bar, to Thomas from the manager at Humphreys by the bay, were the most helpful, professional people I have ever encountered!!!!!! The whole experience was a nightmare. No one could find my tickets. Lost $318.00 worth of tickets. Will never order online again. Not your employees fault! They tried everything.

Brett C.

Yelp
Nice views just rooms and staff is just like a motel 6 . Make sure you read the small print when booking Posted a sweet pic of the vibe there !

Vin G.

Yelp
This is a no frills hotel, that is a little on the dated side of things. Overall, it was clean but some parts made me feel a little transported back in time. Great surrounding area, with some good views and entertainment. Close to the San Diego airport. It would be my first choice but I would stay here again if needed.

Landon V.

Yelp
Sitting in the lobby waiting for our suite to be ready. We called multiple times to let them know it's my wife's 40th birthday. We arrived at 1:15 to let them know we are here and would like to get the room as soon as possible. They don't have a way to prioritize getting a suite ready. We have at least 3 other rooms in our party. We have at least 20 people going to their show later and will likely run up a $3000 bar tab and we can't get our room even 20 minutes early. Won't be doing this again and unlikely any of our 40 friends will either plan anything here.

Carlos C.

Yelp
Made reservations 3 months all was good came early not available 4 is check in still not available. Was celebrating 25th Aniversery. liked that room / guess it take all day to get to that paticular room ready/ I was hoping to make it a yearly event but guess not / you can't count on this place even if you reserve months ahead of time. GOOD LUCK!!! Dreams CRUSHED!!!!! HERE OK 4:35 gave them a 1 star uped it to 4 they gave me a room discount and a couple of vouchers. It will do for now.

Shauna B.

Yelp
Okay, I LOVE this place !! My boyfriend and I went a few weeks ago to see thievery corporation play at their stage (side note: they were Incredible), and there are SO many good things to say about this place. We hung out the next day at the beautiful pool/spa/bar area. We ate at their really nice restaurant overlooking the beautiful boats in the bay. The food was exceptional. Everywhere we went the service was exceptional too... bartender, server , managers etc. it was clean, the bed was sooo comfortable, I could go on and on I recommended this to all my friends and family when I got back. Felt like we were in Hawaii ! It was cozy but also cute and modern, I would DEFINITELY stay there again. Take the train there and go see a show . You'll have a blast !

Ryan Joseph J.

Yelp
Excellent location and within walking distance of the main tourist attractions. The staff were very friendly and helpful.

Jack M.

Yelp
Lani, It's been nothing but joy and gratitude I have for you and the time you made special and for me, my family and everyone that crosses your path. Btw Lani is my Dock Master. Your management style should have a TED Talk. It starts with kindness and ends with compassion. I learned this from my time at Humphreys and my time with you, I am taking this and all the memories of Halfmoon Marina with me. I just wanted to Thank you! This email is to inform you that I'll be posting this and I am sadly giving my 30 day notice to leave my docking space.

Dani L.

Yelp
We stayed here this past weekend for a little staycation night for our anniversary. Kind of a mixed bag! First, the good: Tropical feeling, cool location. There's a hot tub and a heated pool which is great. Wish the pool bar was open. The room was a good size and the front desk staff was super nice. The not as good: Our room was not fully clean. There were green feathers on the carpet floor (we def didn't bring them and we checked in the day after St Patrick's Day) and the bathroom floor had dirt and debris on it. Also the temp was set to 80 and it was so muggy and warm in the room until we could get it cooled down. The parking spaces to use while you check in are tiny and at the wrong angle so it's super difficult if you aren't driving a tiny car. Parking is $20/night which .. they have their own lot, feels kind of silly, since this hotel is not super cheap. We went to the on-site lounge/bar where they had live music and it was packed. Definitely a much much older crowd and just standard bar drinks, no craft cocktails here! Coffee maker in the room was old school, the fridge shelves had been taken out and just shoved back in all wonky and stacked. No frills in the room, but good for summer when you don't want to be in your room!

Jill S.

Yelp
The hotel itself is nice but could use a little upgrade. The views of most rooms are over looking a busy parking lot. Our room was not serviced the second day and was told by the front desk we should have called and double checked to make sure we got service huh . Note when booking hotel that concerts are loud and go to about 11:00pm with parking lot noise. People also tailgate before the show. It was very noisy the three days of our mini vacation.

Victoria M.

Yelp
Beautiful place. Many amenities, which unfortunately I was not able to take much advantage, since we had gone to spend some time with my oldest son that's in camp Pendleton, but it was still a great experience. They have: *fire pits and a very cute sitting area, heated pool ( which that we did on our last day there with my son) Jacuzzi. I think they have like a tennis court as well. They do also have a spot where they do concerts and they offer discounts on local attractions. The restaurant on site was amazing. It does get very busy so reservations is a must, specially for dinner. Whenever we go visit my son again this is where we want to stay. My other 2 boys loved it as well. Thank you for the great service.

Gareth P.

Yelp
10/10 - recommend! A San Diego hidden gem! Can't believe haven't visited this place before as has so much to offer. Lovely resort with its concert area, pool, restaurant and bar area with dance floor! Hard to describe unless you visit. Recommend!

Misha M.

Yelp
This whole experience was a bit of a let down. We came to spend time by the pool. Absolutely no one or nowhere did it say the pool was under construction! All daylight hours; constant hammering, nail guns, workers yelling, and random music. It was impossible to even close your eyes and relax because someone was literally using a jackhammer two feet away. Our check-in lady acted like we could go to a bar by the pool and she didn't even bother to correct us and tell us that it's being worked on. Come to find out we paid about $150+ for "resort fees". There was no pool staff that I could see other than construction workers. I'm not sure if we were paying for towels because the pool was no resort and certainly not that big. We also paid extra for a "tropical" room. Our room had a view of empty chairs and an empty stage the whole time. I'm not sure what was so tropical about it. The cleaning crew also took forever to the point where we didn't use them. We came back to our room around 2pm and they still hadn't come to clean, waited and waited to the point where we just put the do not disturb sign back on the door. I'm also not super interested in your response Dawn/Sergio unless you actually offer solutions to us. It's very clear this is a hotel that wants to cater to people who stay Friday thru Sunday. If you stay any other time during the week they will likely not make the effort for you. Going to look for other places to stay during our next trip to the area. ** Thank you Sergio. I'm glad you will "pass the information along" but that doesn't really help us does it? We were the ones charged hundreds of dollars. You didn't address any of the specifics in my original post. Once again, since you don't plan to help with specifics, we will be planning to stay elsewhere next time around.

Madalyn P.

Yelp
Rooms are clean, spacious, really good layout. Very good lighting and nice area for refrigerator and microwave. Plenty of shelving, drawers and closet Space. Good amenities. Comfortable bed. A couple pillows were too old. On site Restaurant and laundry. The wait at the front desk upon arrival was a little long. Really nice pool and fire pit areas. Very Polynesian atmosphere. My favorite thing was our little patio. I enjoyed that most of all.

Kellan M.

Yelp
Would not recommend this place to anyone nor would I stay here again. I tried to have the hotel honor their Best Price Guarantee. I called to confirm and the front desk manager left me on hold, then said she would call me back after arguing that it didn't apply. She said she was too busy helping customers and other calls. She then lied to her boss by saying she called me back. She did not, no call or voicemail was ever received. The general manager was also no help. A completely useless management team. I had to stay at the hotel because of an event or I would have gone elsewhere.

Ari H.

Yelp
Went to move my kiddo into a local university and experienced the luxury of this hotel. It was so warm and comfortable, we stayed in when we could have gone on nearby bay adventures. The well-appointed spa-like bathroom with the deep soaker tub added to the calm atmosphere, just what we needed to relax and have a mother/daughter time before we had to part. There's this lovely glass-doored fridge next to a microwave beneath a built-in mirrored dresser and something about the set-up was just so comfortable. The only challenge was that the Internet was on a the struggle bus for a good couple of hours before getting its stream on. That made our attempt to binge our shows difficult at first. This is my one and only complaint. There was a concert the night we checked in and we had been told it might be noisy, but it wasn't. We were tempted to go check it out, but chose to stay cooped up under the half moon by the bay.

Rachelle D.

Yelp
We haven't stayed here since 2007 when we first got married and our entire family stayed. Had a weird experience then and skipped it for all these years and now so happy we came back! The check-in process was amazing, Michelle upgraded our room and provided all of the pertinent information we required. Our room is awesome, super clean and comfortable. It is a suite overlooking the koi pond and on-site macaws that are beautiful. Luckily while we were here, two families of ducklings called the pond home as well. We had breakfast here the first morning we stayed and it was delicious, also went to Backstage Live to see two local classic rock bands perform. Service was good and the bands were fun. Spoke to one of the groundskeepers who also tends to the animals, couldn't have been friendlier or more informative. Everything is maintained perfectly and we are so glad we gave Humphrey's another shot! Highly recommend.

Captain P.

Yelp
You know how it is. You thoroughly enjoy an experience and are then a bit hesitant to face that experience again for fear that it will disappoint. Still, our previous experience here was so wonderful that we looked forward to returning, which we just did. I knew the very calming grounds would be there, but would the wonderful service? Would the restaurant still provide exceptional meals? We can both answer with a resounding YES! It is such a pleasant place, and the service was just as meticulous and friendly as before. And the meals? OMG. We both have travelled a lot and eat out a lot, mostly in nice restaurants, and we both agree that the meals served at their restaurant are certainly amongst the best we have enjoyed. We had three dinners and three breakfasts, and everything was beyond good. They were excellent, including the service. We can hardly wait for our next stay with Humphreys.

Brendan M.

Yelp
Transparency and professionalism at front desk. I'm not asking for a deal or anything. What I am asking for is what you are charging me for.

Sheila M.

Yelp
$26 for a single 3" crab cake? Seriously? Outrageous. My salmon was in a sweet sauce that didn't sit well in my stomach, perhaps partly because of the shock of being served that single 3" crab cake. Did I mention it was $26? Yeah, I think I did. I've had much better meals for a fraction of the cost. First & last time eating there. But the ambiance was lovely.

Karen B.

Yelp
Beautiful Inn, beautiful views, and amazing staff, especially James. Bring your own toilet paper as theirs is one ply rough paper. Bring your own beach towels as theirs look like they are 15+ years old and feel like they are 20 years old.

Randy F.

Yelp
The pool bar is open again, newly renovated and really nice! Sierra was our bar tender and she was awesome!

Maria S.

Yelp
Do not every give Humphreys Half Moon Inn your email address. They will spam you incessantly under their multiple spaming email addresses. It is illegal for them to continue contacting you if you have asked them to stop. So frustrating...

Johnny C.

Yelp
We had a great time at our stay here and would stay here again. Very nice inn with a great location on Shelter Island in San Diego. Comfortable room and bed w/ 4 pillows. Pool & hot tub are great. The tropical jungle theme of the property is perfect. They have concerts here and live music in their lounge almost every night. Cyndi at the front desk was very kind and helpful. Thank you to Humphrey's Half Moon Inn for a nice, comfortable overnight stay.

Quinn Z.

Yelp
Smooth and friendly check-in experience. Our room was ready ahead of schedule. We chose to unwind at this tropical haven for a few days following our Disney Cruise before heading home--only wishing we could extend our stay. The ambiance exudes a super tropical and relaxing vibe with a Tiki tropical atmosphere. Our garden view suite is impressively spacious, clean, and architecturally pleasing, offering a nostalgic feel reminiscent of 1960s hotels but with modern conveniences. The hotel is meticulously maintained, and we're already planning our return. We love Humphreys! Rooms: Well-kept Walkability: Convenient walking distance to Bali Hai Noteworthy details: Incredibly charming, tropical, and well-maintained. The large pool, hot tub, and inviting fire pits add to the experience!

Chris D.

Yelp
Since our disastrous stay we did experience two consecutive visits here which have been on point. Last summer and just last week we stayed for three nights each time and had an excellent time on par with pre-covid visits. We will only stay when we can get our favorite room and that makes a huge difference. The room was also updated from last year to this year and was very pretty. Both visits were peaceful and effortless. I would like to see the breakfast door hangers brought back where you could choose your breakfast items and time of delivery and leave them in your outer door in the evening and have room service breakfast delivered the next morning. Looking forward to more positive visits in the future.

Peter B.

Yelp
Hosted an event here for business meetings and enjoyed the hotel property. Good value for such a beautiful San Diego hotel with nice conference rooms.

Aglaia M.

Yelp
Because of the pictures on the internet and on their website I really expected more. Something like a tiki Hawaiian paradise. However, in person the place is more of a motel and feels a bit rundown. It's very basic. The room was ok, but fell a bit dirty and the light was dim. Weirdly, there was dirty shoe prints on the wall right by the bed, I wiped with a wet towel myself. I wish I took a picture, but instinct to clean it kicked first. There were no pool towels or robes in the room, so it was also awkward walking to the pool in swimming suits and winter coats. I felt a bit like a flasher walking through the place The view from the is pretty and the music venue next door is happening. But I would not stay here again. I would give it two stars, but the people working there were very nice and the extra star goes to them.

Krystal L.

Yelp
I have so many great things to say about Humphrey's Half Moon Inn that I honestly dont even know where to begin! So I'll stick with the basics: Location, Check In, and Rooms. Located on Shelter Island in San Diego, Humphreys Half Moon Inn is the perfect spot to get great bay views, great views of downtown San Diego, and a convenient place to stay thats near some amazing restaurants. Their parking lot for their location is larger than what I normally see for hotels in CA which is a great plus since there's nothing worse than spending minutes on end circling an area to find parking. Check in was fast and simple. The employees were so kind to us and helped navigate through some minor confusion regarding our reservation with ease. [We were staying a Humphreys for a family members wedding and with multiple reservations under the same last name, they just wanted to make sure they got the right reservations for the right guests]. While getting checked in, we noticed the lobby has a cute little nook area where guests can purchase water, snacks, wine etc. This was a great plus because the prices of these items were so reasonable and we ended up going to the lobby on multiple occasions to get what we needed without having to drive anywhere. Now onto the rooms, our room was located in the C building near the pool area. I was a bit nervous being that close to the pool because typically pool areas can be noisy/rowdy but that turned out not to be an issue since our rooms walls were able to block any noise. The beds were so comfy, the room was very clean, the blackout curtains were a nice touch, and truthfully I appreciate that the size of the room was spacious to allow us to get ready fast without bumping in to one another. Finally, as for the venue itself for a wedding, the bride and groom could not have picked a better place to host their special day. The venues was stunning with great views and the staff were so amazing with setting up such a beautiful area for the celebration. We were so impressed with the overall venue and service at this wedding and I can honestly say every guest seemed to have the absolute best time at this wedding. Thank you Humphreys for having us and we look forward to staying again the next time we are in the SD area. Might have to attend for a concert at your venue in the near future!

Riley V.

Yelp
Firstly, flip through the first handful of property images. See anything anywhere that shows a concert venue sitting smack dab in the middle of this property? Me neither. I was sold snake oil big time. And if they update the pics after this review, then thank goodness you don't go thru the experience I had. I wish someone wrote a review like this before I booked it, so I hope this helps someone else that has saved their hard-earned money to book a spendy hotel thinking it would feel good, and vacation-like. Before I booked, I called the onsite reservations staff, and asked, "do you have a room for 1 with a balcony looking at the water that is quiet?" Which they responded, "Of course, we have many". So, naturally I believed her and made my reservation". Come check-in time, I was given a room with no balcony, no water view. I had to UPGRADE my room to a junior suite to get that balcony, water view and quiet. Fail #1: More money per night, unexpectedly. Fail #2: The new room is on the parking lot and busy street with vendor trucks, traffic, drunk people, and just overall noise. Didn't want to be a Karen, so I just focused on the distant view of the city skyline and the ... naval base, and accepted it. But then other uncomfortable things happened one after another and I felt very much "less than" a guest. Fail #3: The concert venue was very very very under-emphasized and I had no clue the impact of that noise throughout the entire property. I'm sure if pictures depicted that it was right smack in the middle of the grounds, I would have figured it out for myself. But nope, I truly feel duped and paid out the wazoo for my nightly rate and still didn't get what was promised. The entire trip was my long-awaited, solo rest and recharge getaway and I was so disappointed in the experience, it just ruined it. Fail #4: The concert hires non-hotel security staff, and they don't care that you can't walk thru the hotel property (to the front desk, little koi ponds, pool area, patio area, or green space) without going on the outside perimeter (parking lot) of the property. As a single female, I rely on the hotel pathways for safety reasons. I need to know that I can walk around feeling safe and relaxed! That is the whole point. Nope, you are no longer a hotel guest on your hotel property, you are basically in the way of the show. Many of the little things added up: Fail #5: The rooms are worn, tattered, cracked tiles, scuffed walls, stains on tabletops and end tables. Fail #6: The balcony appears to be about to fall off, cracked concrete, dilapidated wood--not by the elements, but by neglect. Fail #7: The bathroom amenities were not refilled, and were so smelly, not a fun tropical smell that would be on brand, but more of a dessert-sugary sweet gacky smell that was so strong and felt like I was washing my hair with sugar pie, and the lotion was a sugar chiffon. Pretty polarizing stuff. Fail #8: You have to pay $4 a cup for "Lobby coffee", which they make you walk across the property to the restaurant to a pot. Coffee is like, a fundamental thing for guests, is cheap, and is always free in the lobby. There was more, but honestly I just want to forget about the whole trip and call it a loss, too many details that added up to disappointment. I loved the tropical vibe with the tikis and lush garden area, but it was overshadowed by the fact that the customer experience is not a priority for this management. I noticed.

Geoffrey S.

Yelp
As we experienced on our previous concert package visit on August 4, our stay was stellar! Enrique welcomed us warmly at check in, as before. We had a lovely chat with Sierra at the poolside bar, while we waited for our room to be ready. Our dinner was delicious! Joanne was our server, and Jose and the kind gentlemen who kept our water glasses full (I'm so sorry, I can't remember his name), helped to make it a scrumptious and incredibly enjoyable meal. The concert, of course, was fabulous! Thank you all for making our stay such a memorable and fantastic time. We will definitely be back!