Humphry Inn & Suites, Downtown Winnipeg

Room was cleaned and organized. Had a good stay. Although, Should have some water bottles in the room. The core part what made disappointed about this stay was a parking charges. As a part of customer service, parking should be free for customers. This was my first time ever when I paid for parking at the hotel. Management needs to look into that for better customer experience and more crowd towards your door.

During my stay, I witnessed Pauline go above and beyond to help a guest who had lost his phone. She was incredibly patient, even using her own phone to assist, and made sure he got it back. The man was stressed at first but left very happy thanks to her. That’s true customer service — Pauline is the reason I’d recommend this hotel. She’s the best!

I had an issue with my booking due to a problem on the online website, but Jyoti at the front desk and her coworker were absolutely amazing! They were patient, friendly, and went out of their way to help me sort everything out quickly. Excellent customer service and a really positive experience — thank you both for making a stressful situation so easy to handle! Highly recommend the staff at Humphry Inn.

RYAN! and crew were simply amazing. Smiles from one end of the cheek to the other. Also very, very knowledgeable about the surrounding areas. Highly suggest this hotel if you are travelling & staying in Winnipeg. Only thing would say is : Ryan and team -- please .. please .. PLEASE re-open the pool. It is so hot in Canada during the summers & a pool is key. Otherwise, everything else was 10/10. Until next time!

This hotel is very well located near the Forks, the Canadian Museum For Human Rights and the train station. It’s also probably the cheapest hotel in the area. The rooms were a good size but very shabby and dirty. There was filth worked into our carpets, some black tar-like substance on a lampshade and the inside of the microwave was black. Breakfast was mediocre at best, with limited options and no hot vegetarian options on some days. The “hot water” for the 24 hour tea station was usually lukewarm and in one case I had to ask twice over an hour apart to get someone to fill it. The gym consisted of 4 cardio machines. Two were treadmills and neither of them worked. The water cooler was empty. The pool is permanently closed. The area the hotel is in feels a bit rough and the back door which was supposed to require 24 hour card access never actually did. I did not report most of this to the hotel because 1) nobody asked and 2) we were travelling with kids and lots of baggage, so it was easier to avoid the filth and work around the problems than switch rooms or hotels. If proximity to certain attractions Or budget is important to you, then this is fine. Otherwise, I’m sure you can do better.

I’m currently staying at this hotel and I had mistakenly made an extra booking for the same night in addition to my original reservation. The lady at the reception kindly called me to inform me that there were two bookings under my name. She helped me contact Hotels.com to cancel the extra one. Even though the Hotels.com agent on the phone was a bit rude to her because she was busy assisting other guests and couldn’t respond right away, she was still extremely cooperative and professional. Thanks to her support, I received a full refund even though the booking was technically non-refundable. I truly appreciate her help and professionalism. I would highly recommend this hotel to anyone — great service and very respectful staff!

The reviews for this hotel are up and down. I found it to be a great place to stay. Is it 5 star? No but it’s comfortable and clean. Staff were friendly. It’s located close by to downtown, the Forks and the train station. The one thing is the breakfast isn’t anything to write home about but there are restaurants close by.

They charge more than your reservation upon arrival. A $500 deposit that wasn't mentioned online. They charge you for parking in their own parking lot that is usually full and claim no responsibility for any issues. Something else they didn't mention? The fire alarm testing for the 3 days we stayed. Room was dirty, calling around the tub wasn't done right leaving huge holes for water to enter, couldn't get towels, and upon returning to our room on 2nd day, they checked us out and had to re-book the room I reserved! Front desk barely speaks English.

It was a ruff start when I came in Saturday night, I kept having trouble with my key card. The staff member didn't seem really eager to help me, no smile or pleasant interaction. So she gave me a new key card it still didn't work. Then she calls someone else to try another card and discovers the battery in the door is low. I finally get into my room after several tries. After this incident things got much better. Starting on Sunday, the staff were much more pleasant and helpful. The housekeeper was very kind. The room and bathroom were clean and large enough to function in although the chairs need some deep cleaning. The breakfast area was spacious. Breakfast was basic but had enough variety to pick from nothing outstanding to me. It was just ok

I have stayed here in the past and it has normally been a good place to stay. This time I was disappointed. The windows were so dirty that we couldn't appreciate the view, the air conditioning sounded like a diesel generator and the bath tub was still dirty. Overall, considering the price, it is a good economical option but I hope they upgrade it soon.

Overall good stay. I arrived in town with hardly any plans and needed a place to stay. Booked on hotels.com and arrived around 9pm. Front desk lady was kind and patient with me to get everything situated. My room was nice and clean. Comfy bed. Fridge and microwave. I was able to get to the pool, hot tub and steam room. Looks like they had a gym as well. I enjoyed the amenities. I slept well, quite, good temperature. Price was good for my stay. Just the one night. The parking was awful.... just one small small lot around back. I was lucky to squeeze in to a place. I was happy to be able to keep my car there past check out time so that I was able to walk around the area prior to my departure. Good location for walking to the Forks area. Free wifi. Would recommend. I felt safe and comfortable here.

Very friendly staff! We have stayed here a few times in their jacuzzi suite and enjoyed ourselves every time. The rooms are spacious and clean with comfortable beds. Loved that they had lots of pillows. The decor is a bit dated and the pool/hot tub was closed, but other than that, it's a great place to stay. Even breakfast was good. Would recommend the Humphry any day.

We are staying here now and by far it's been the cleanest and most comfortable place we have stayed for the money. The staff is amazing, always asking if we need anything and always smiling and they are always busy doing something. I have yet to see them standing around just chatting or leaning on a counter looking bored. I would hire these people any day. The free breakfast is good. Everything is hot that should be and tastes pretty good as well. The location is close to the forks and the Skywalk and under ground shopping. When we came back last night security was walking the parking lot. I'm not sure if it was to make sure no one parked without a ticket in their window or for our safety but either way we were able to get a spot and felt safe going into the hotel. And as always the security was smiling and asked us how our evening was. We will stay here next time we are in Winnipeg.

Stayed there for one work stay, the deposit was $500 in the morning went to shower and the shower was broken, called downstairs and spoke to Paul, was not offered a room change and he assured me that it would not affect my deposit, so I had to quickly bath in the jacuzzi , on checkout they told me the $500 hold would be removed from my visa, checked today and it was not ! Spoke to Bill and he said that he could only relay information from registration card "shower broken, cost $500 and do not return deposit" I asked to speak to manager and he told me he spoke to Vivian Jiao and my deposit would not be returned!! DO NOT STAY HERE

This is probably the best value for your dollar in Winnipeg! There are many included services, some that are not even expected. A pool & hot tub and steam room. A fitness centre, a business centre, a microwave/fridge in ea. room, free breakfast, and even laundry facilities. There is a longer list that you can find on their web site. My room, which had enough room for two king beds and then room to spare, was affordably priced for about $100 a night but had the value of well past that based on what I am used to. I would suggest to other visitors that they pick a place on the alley side of the hotel if they have a hard time falling asleep as the street side has many buses stopping outside your window. There is also all the trains that come through at all hours and only a block away. However, you can't beat it for proximity to everything: the new museum, the Via Rail station and the Exchange. Then there is shopping nearby (and accessible by Skywalk or tunnel when not summer for a month) and bus routes to just about anywhere from the Main St.

Best hidden gem in downtown Winnipeg! Close to food, and the rink! Good parking outside for full size trucks since it doesn't have an indoor parking lot.

We stayed here March 5th through the 8th. First off the front desk is very friendly and helpful. We were in Winnipeg for the first time visiting since my son will be playing quarterback for the University of Manitoba. We wanted to stay in the heart of downtown versus near campus since we will be here often over the next 5 years. Right away the staff was able to give us a great place to eat dinner when we arrived just down the block at Earl's and try the ribs which were great. The free breakfast was good and hot items varied each day which was nice. Our bedroom was nice and the bed was very comfortable, I usually have issues sleeping at hotels and I slept like a baby every night. The most important thing to me about this trip was how helpful the staff was a the front desk. We like to explore walking around, they told us about the Forks which is close by you can walk if the weather is nice or just drive down the road in a minute and park and walk around. They were helpful telling us how to get to a whole in the poutine place we wanted to try and we would of never found it on our own. I would always stay here if the hotel was closer to the U of M. Going back at the end of April and I just hope I can find a nice place like this by the U of M where I can call my home away from home for the next 5 years when I come up to visit to watch my son play for the Bison.