HUUS Gstaad Hotel

I spent two nights at this hotel with my wife. To be honest, our arrival didn't start off well. We arrived on Friday evening around 9:30PM and were greeted by a spacious, beautifully decorated lobby, with a bar at the back on the right and the reception on the left. Everything could have been perfect, except there was a DJ in the lobby playing music extremely loudly. Not just loud. Very loud. It was almost impossible to have a conversation with the receptionist without shouting and leaning over the counter to be heard. Seriously, who thought it was a good idea to have a DJ at such a high volume in a place where you expect a calm welcome? Music is fine, but it should match the setting. Apparently, most of the other guests felt the same way, as the lobby was almost empty, at most 10–15 guests were having a drink. Aside from this, everything was perfect: the rooms are very cozy, the restaurant is simply wonderful, and the breakfast buffet is remarkable. If it weren't for the DJ's music, I would have given 5/5 without hesitation. Sadly, this is the only thing that might stop us from coming back. What a shame!

I have several “pros”, but a couple important “cons” for this very cool and beautifully designed hotel.||I recently stayed here with my wife and 9 year old son. We LOVED the design of the hotel and immediately felt transported to the mountain getaway we desired for our visit to Gstaad. The food in the lobby area was excellent and the staff was very friendly. We also greatly enjoyed the included breakfast buffet. I told the omelette maker that he made one of the best ones I’ve ever had!||The room we got was comfortable and carefully designed and it had an awesome mountain view and sat above the pool area. We also loved having the accessibility to the game room and gym, both of which we used in our time there. The only single issue we had with the room was that there was no air-conditioning, and because clearly the climates are changing, I think the hotel should probably think about making adjustments for this in the hotter summer months. It got quite warm at night, which did affect our sleeping.||The single most important issue we had with the hotel was their prioritizing smokers over non-smokers. I understand that Europeans still do lean toward smoking in public places, but something we pointed out to the management, (who did listen) was that because of the smoking on the balcony and mostly all outdoor areas, we actually were not able to enjoy the magnificent views and fresh mountain air when we dined in the restaurants, upstairs and downstairs. And because they keep the front and back doors open in the main area, it was very hard to avoid the smoke. The irony of this is that the few people who do smoke actually dominate the nicest areas of the hotel, and the majority of us who do not (including children) either have to tolerate the unhealthy smoke or simply find somewhere else to go. This actually doesn’t seem very fair when you think about it this way. I did voice this to one of the managers, and he was receptive and understanding of my point of view, which I appreciated.||Otherwise, the indoor pool was great, and the grounds of the hotel were beautiful in that mountain setting. And everything was very well kept. And before we left, one of the managers gave us a tour of the underground “cave“ bar, which was totally awesome and unique.||I’m hoping that this hotels and others like it will understand what I’m bringing up here and make adjustments to accommodate a wider audience, and particularly people who are more health conscious in today’s world.

If you’re planning to stay here, think twice. The rooms may be top-notch and the location good, but the service is pathetic—honestly, it felt more like a shady 1-star motel than a so-called 4-star hotel. The biggest shock? I requested just four bowls because I wanted to drink hot water. Instead of the basic courtesy you’d expect from any decent hotel, they slapped me with a charge of 15 Swiss francs for FOUR bowls. Yes, you read that right—CHF 15 for bowls. In all my travels and hotel stays, from budget to luxury, I have never experienced such a ridiculous, money-grabbing policy. Who on earth charges their guests for bowls? It’s laughable and shameful. A 4-star hotel is supposed to provide comfort and service. Here, it’s just overpriced rooms with the kind of service that screams cheap, greedy, and clueless about hospitality. This experience was downright insulting, and I will make sure never to recommend this place to anyone in my family or friends’ circle. If the management thinks this is acceptable, they need to strip off their 4-star tag immediately—it’s misleading. At best, this place deserves 1 star, and that’s only for the room quality. Everything else is an embarrassment. Save yourself the frustration—there are far better hotels in Gstaad that actually understand what hospitality means.

The Huus is unique luxury property with no hotel in vicinity. The hotel is near Railway Stations of Gstad and Sannen on the highway road next to valley. Linen top class clean. Bathroom with new fittings. Third person was given complimentary stay. Temperature not an issue since it was summer/monsoon time. Lobby with bar looks amazing. Buffet breakfast is something highly recommended. It's best we had in other hotels in Switzerland. Complimentary shuttle is great facility. Bus available hourly to both Gstad and Sannenand that too complimentary with guest travel pass. Swimming pool, suana, Gym etc available and world class. No sounds from other rooms. The view of valley from back of hotel is mesmerizing and you need wide angle lens camera to capture in real. Vegetarian options in food/snacks are limited. We ordered veg club sandwich which they amended from chicken club sandwich. They asked vegetable/fruits to be used but it was a disaster. Not their fault but lesson is that you go for what is available like a burger with fries and and avoid experimentation. The stay was unique experience and unforgettable.

A superb hotel in Gstaad (Saanen), very close to Swiss attentions. I enjoyed two short stays at the hotel. Staff are friendly and helpful. Rooms are clean with great view (you need to select the right ones facing the valley- preferably on level 0). SPA and pool are clean and of high standards. Restaurant and bar are pricy but it is Swiss and valley of wealth 😃

I’ve stayed many times. Summer & winter. Breakfast is excellent, love the access to e bikes & quick walk to Saanen. Rooms are really well decorated, plenty of storage space. Very friendly with my dog… and the views from the sauna ! 😍

One of the best properties we've visited and met an amazing soul, our mixologist Alex she's a vibe. we give credit where it's due and we really loved our overall experience all thanks to this amazing girl Alex we have a great great time

The Huus Gstaad offers spectacular views of the mountains and is perfectly located to explore the local area. The hotel is charming and has a boutique atmosphere. The food and facilities are excellent and most importantly the staff are warm and friendly. My family and I would especially like to thank Alex who has been so helpful and kind. What an enchanting place to have a holiday! We are already thinking about coming back next year with our dogs. If you are considering visiting the Huus Gstaad, we would highly recommended that you do it. First class!

Huus Gstaad talks a big game and it made us excited to stay for three nights for months. Free daily activities? A game room? Bikes? There was so much to look forward to. Did it live up to the hype? Kind of. Upon check in, we were informed that there's one free activity included a day that's decided beforehand. You must sign up the day prior by 15.00. Checking in around 16.00 on Monday and leaving Tuesday, we could only sign up for a Wednesday activity. The hotel itself is large with a lobby, bar, overpriced restaurants, a game area, kids stations, a spa, pool, and other activities. The winning elements of the trip were the free mountain bike rentals, the pool, spa area, and views. Breakfast included is really good and plenty of options, including gluten free options. The rooms were nice with closet space, a balcony, drinking water, etc. A few things to note: 1) There's no AC and the rooms get hot. There's also only a heavy blanket on the bed and no sheets to use as a cover. 2) The game room is in disrepair with half of the games not working it in poor condition. 3) Staff aren't very friendly. They are helpful just cold.

This Hotel has cool modern vibe. This traditional resort style amenities, saunas , steam rooms. Hotel will pick you up at the train stop which is very close. The hotel has its own ski rental shop in the basement which is great.

This Starwood hotel group boutique hotel is an absolute delight to stay at. The level of design detail and the high quality throughout the hotel make for a thoroughly wonderful experience. Not only were the aesthetics tastefully chosen, the entire experience was complemented by great food at the multiple restaurants on site and the variety of activities and services offered. It makes for a perfect romantic couples stay as well as a family vacation given the good variety of offerings for the kids. The charming town of Saanen is an invigorating 15 minute walk or a complimentary 5 minute shuttle ride away.