Hyatt Centric Las Condes Santiago

We stayed for seven nights (six paid nights plus one Free Night Certificate). As a Globalist, the hotel seamlessly linked the stays with no issues at all. From check-in to check-out, the service was outstanding. Every staff member we encountered was genuinely warm and professional—from the front desk and breakfast greeter to the sommelier and front door staff. Special call out to Christian, the Guest Experience Manager, and Carla, the General Manager; both went out of their way to ensure an excellent stay. Room was spotless. ||||The breakfast buffet was excellent, with high-quality and good selection with eggs cooked to order. Ate 2 nights at the restaurant which was very good and at very reasonable prices for high quality sea food Overall, a truly enjoyable and well-managed property—we would happily return and recommend.

The journey with Delta Vacations to this hotel was a frustrating and grueling experience. I at one point when I was in Atlanta was going to turn around and go home. My flight left MPLS on 12/3 while in the air my plane to Santiago was boarding. As I was in row 30 I was not able to deplane and the flight attendants made no motions to accommodate those passengers with this connecting flight so sweating and arriving at the door it was in the process of closing. Delta standard places me in a hotel but meanwhile I lost a whole day a hotel and all of my activities that I paid for. With no reimbursement with the exception of a 12$ food voucher. Adding injury to insult the plane the next day was delayed over 3 hours. With no extension to the hotel I had to stay in the airport and thy wanted to charge me for another pass into the Delta SkyClub. Delta Vacations failed on all promises for services on my outbound trip. ||||I get to Santiago and I was greeted by an efficient person who begin with check in. I asked if anything could be done with the day I was not there and she said no even though I told the hotel I would not be there on the 4th. I checked in on the 5th. I So not really happy. ||||I later met Rodrigo and Florencia who explained room charges to me as it was in Chilean dollars. He was kind and told me about some things I could do in the city. I met him subsequent days and he was always good at directing me towards what I needed. ||||After a hard day. I met Julian Sebastian and Daniel at the bar. They are fantastic mixologists and I would recommend their work anywhere. Thanks for making a consistent Caipirinha. ||||Jorge was next at the restaurant. I had a great meal and was introduced to the Chilean way of eating a filet. He also gave me a great wine pairing. ||||Karina. Yay. Bright light in the day always with a smile. She invites me to a wine tasting and a gin tasting. She also was helpful on the way when my flight was delayed again on my departure. ||||Antonia. Such a beautiful soul that facilitated my wine tasting and gin tasting. Let’s began with wine. As an expert sommelier she brought me through the tasting of three wines. “Chester, we always start with water” she made me laugh and feel special about the ought the entire experience. She repeated this warmth with the gin tasting. I don’t know if these are always offered but i highly recommend you look Antonia up for advice and this tasting. ||||Francia the restaurant concierge was super nice when she got me into see Jorge. She had an excellent and professional demeanor. ||||Rosario and Joe gave me my check out experience. Although I was confused on charges they were both very nice and professional. ||||I can’t leave out your housekeeping. They were efficient and friendly. Although I did not get their names they were all friendly and professional. ||||My stay here with the exception of last three days with pool and hot tub was fantastic. I’d stay here again. ||||The GM of this hotel should be proud of this staff they work so expertly together it would seem they were a well oiled machine. Thank you again for having me in you great Country.

Excellent location and very practical for business travelers! The rooms are comfortable and perfectly situated for exploring nearby attractions. While the majority of the staff went above and beyond to be helpful, one interaction felt a bit cold and unwelcoming. That said, the overall service was strong enough that I still highly recommend this property for its unbeatable location and efficiency.

Our experience at the Hyatt in Las Condes was nothing short of perfect. While the facilities are beautiful, it is the staff that makes this hotel world-class. We were struck by how every single employee—regardless of their position—was incredibly respectful and eager to help. For our kids, who are still learning Spanish, the staff's fluency in English was a lifesaver. They took the time to speak slowly and kindly, making my children feel included and confident. It’s rare to find a hotel where everyone from management to the front line is so uniformly knowledgeable and friendly.

Great staff and fantastic hotel. We enjoyed a wonderful dinner at the Amandine hotel restaurant , the chef has some amazing seafood specials and carefully prepared food with exacting presentation. Breakfast is extensive with great coffee, fresh fruit, bacon, eggs... Restaurant staff including Victor and Gabriel paid close attention to our table. Each stayed on top of delivery of food and drinks and made the meal special. Victor is the reason we came back tonight for a second time for dinner. He listens to our requests such as a vegetable substitute ( green veggies instead of potatoes) and our request for salad served in between starter and entree. Victor suggested a salad with avocado, tomatoes and heart of palm which was delicious! He also helped us to locate a local drycleaner when we asked if there was one near the hotel. Victor is professional and friendly. He cares about his restaurant and our experience as customers. Joe at the front desk of the hotel went over and above to take care of us. Giving us directions to our destinations and when we needed an extra electrical converter he had to be delived promptly to the room. Locationof hotel is also terrific. We were able to walk safely around area at night. Streets are safe and well lit in this area. We went on various tours and even saw the tallest building in S. America which is fairly nearby. Hyatt Centric Las Condes is a place we highly recommend!

had an excellent stay at the Hyatt in Las Condes. The location is outstanding—safe, convenient, and close to great dining, shopping, and key areas of the city. The quality of the accommodations was superb: spacious, modern, and impeccably clean, with very comfortable beds and well-appointed amenities. Overall, it’s a perfect choice for both business and leisure, and I would gladly stay here again.

Karina is extremely kind and incredibly helpful — she assisted us in arranging a perfect one-day trip near Santiago, and everything went smoothly thanks to her thoughtful planning. Antonia from the restaurant is also amazing. She is very knowledgeable and truly professional during the wine-tasting experience, which made our evening unforgettable. Overall, our stay was fantastic. We highly recommend Hyatt Centric Santiago. Thank you so much to both Karina and Antonia for making our Chile trip even more wonderful!

One of my top two Hyatt experiences. ||Staff is wonderful…. So very helpful and welcoming. ||The restaurant food is incredible! I plan to return for my last night in Chile, so that I can enjoy more pampering by the lovely staff, and more wonderful meals in the restaurant.