Hyatt Centric Las Condes Santiago

We have been to many different Hyatt properties and this particular hotel was arguably one of the best ones we've been to so far. What really made our stay special was the advanced outreach from Karina and extraordinary service from the front desk (Emilio). We received an updated room for my Discoverist status and were treated like special guests throughout our stay. The restaurant had excellent service and we had late check-out before our flight out. Very pleased with the overall experience!

Staying at Hyatt Centric was an incredible experience – I truly felt like I was at home. A huge congratulations to Carla Crovetto and the entire team for creating such a welcoming atmosphere. Every staff member I interacted with was kind, attentive, and genuinely committed to providing outstanding service. It’s rare to find a place where hospitality feels so natural and consistent across the board.||||Thank you all for making my stay memorable. I’ll definitely be back!

We had a fantastic experience at this hotel in Santiago! From the moment we arrived, the staff went above and beyond to make us feel welcome. Christian and Belen were especially outstanding—kind, accommodating, and always ready to help with a warm smile.||The service truly made our stay special, and because of them, I would absolutely continue to stay here anytime I’m in Santiago. Highly recommend for anyone looking for a comfortable and genuinely hospitable experience.||Thank you again to the wonderful team!

Amazing location, great hotel for great price. Seems like the staff was all new or training which made some simple tasks longer but we all have to start somewhere so not end of the world. Housekeeping was great, breakfast buffet is a star and the lobby bar is fun! Can’t wait to return

Nice hotel that feels great to come back to after walking around the city. Breakfast was delicious. Staff professional and kind. The hospitality was wonderful. Highly recommend and would stay there again in a heartbeat.

This is an odd one. The stay did not start well when I arrived to a chaotic check in - there was absolutely no system - just sit over there and we will get to you. They obviously had a lot of US visitors that had all arrived at the same time, but still it felt completely disorganised. That said, we were offered a drink and the waiting area was a comfy lounge.||The room was nice and big and quite modern, along with the bathroom. No real Globalist upgrade that I could tell. The roof top pool is very small, and actually feels disconnected from the hotel somehow - more like a private pool that you stumble on - but it had a great view of the city.||I had some food at the bar - and that was very good, and while the bar man was quite disinterested, I was served with a smile.||Overall I have mixed feelings about this hotel - I don't think I will be back as the downs outweighed the ups - and it was mostly staff.

I was very happy with my stay at the Hyatt Centric in Santiago. The room, service, and breakfast were all top-notch. The staff were especially friendly, knowledgeable, and helpful, which made my stay even more enjoyable. Highly recommended!

Malvina was great! Very attentive gave excellent service in the restaraunt. The food was great and hotel was very comfortable. GREAT experience all around. Every visit, the staff provides quality service not once have I had a questionable experience.