F5450QFelenam
Google
This has been one of the most pleasant stays of my life. From the first day we felt at home. Everyone was very friendly and attentive, willing to help us with anything we needed. The reception staff was always very professional and always willing to assist us. When we asked for extra towels or other items, they always sent someone to bring them within 5 minutes.|Cristian (the guest relations manager) was always there with a big smile, asking if we needed anything or suggesting places to visit, tours, etc.|The housekeeping staff provided excellent service every day and were always eager to ask if we needed anything extra.|The hotel restaurant, Amandine, is excellent. We loved their fish and chips, and their cream brûlée is the best we've had in a long time. They also have a wine tasting five days a week, hosted by Antonia, one of the kindest people we've met in this city. He is very professional and provided us with very useful information about the wines' flavors, their origins, and much more.|I also want to highlight that all the restaurant's servers are very friendly and attentive, but Jorge exceeded all expectations with his attention and professionalism. I can keep going on but is not more space, we are very grateful to had the opportunity to visit this hotel.