Hyatt Centric Milan Centrale

I stayed for 3 nights and enjoyed every single part of it! The staff was so kind and very helpful. They immediately took care of my bags once I arrived and even offered a list of areas/restaurants I should try or go to. I requested early check in and they were graciously able to accommodate that. They offer complementary beverages and restock it every day. The room itself was fairly spacious and beautifully designed. Also visited the rooftop bar which had a fun and intimate vibe. It wasn’t filled to the brim with people which was nice. Will definitely return when I’m back in Milan!

My one-night stay at this hotel was definitely too short. The staff were so accommodating with my extremely late arrival and made sure I wanted for nothing. The bed was so incredibly comfortable and the pillows were soft and fluffy. The bathroom was fantastic, with excellent water pressure, a beautiful design and the most wonderful smelling toiletries! The towels were ridiculously soft and fluffy, as well as nicely oversized, allowing you to wrap yourself up in fluffiness.||I always enjoy that I am provided with the tastiest little treats upon arrival (I am a globalist), and these treats were no exception. Rich, dreamy and delicious!||The breakfast buffet was so tasty. There were several items to choose from so that everyone has an option that will surely satisfy your tastebuds, including delicious croissants and pastries, fresh fruit and vegetables, eggs, meats and more.||Overall, though I spent only one night here, I would certainly recommend this to others. Beautiful, delightful and filled with a lovely staff.||The only downside is the distance to the sights, which require a 5-7 minute walk to the metro or bus stops.

A very nice welcome from professional and caring front desk and Bell staff. In fact all the team at this property were very good and seemed to want to make the guest happy. We had a King Size room which was on the compact size, but large enough for a weekend. Very clean and comfortable with a modern decor. Air conditioning that coped well during the 30C outside temperature and a good size fridge with complimentary soft drinks and bottled water. Efficient black out blinds which helped our sleep. Once we had mastered the ATM (subway) network getting around town was easy and only 4 stops to the Duomo including the walk from the hotel to station was about 20 minutes in total. There are a good selection of restaurants around the hotel so no need to go in to central Milan all the time. 5 minutes walk from the Central Station. One criticism would be the offer to get us a taxi to Linate from the Hotel for 80EUR. We just wanted a normal taxi but was told it would be the same price. Ended up getting an Uber Black for 26EUR. Overall we had a good stay and would love to return to this hotel.

My stay at Hyatt Centric Milan was overall a very solid experience, true to the Centric brand but with a few standout touches that made it feel elevated.||||8/10 - Service and Staff ||Special thanks to Chiara and Pradeep at the front desk, as well as Priti and Justin in the restaurant. Each of them showed genuine attentiveness and made the stay smooth from start to finish. ||||9/10 - Room & Amenities||As a Globalist, I was upgraded to the Hammam Room Suite, which was a wonderful surprise. The room was clean and had all the standard amenities. One of the best features of the property remains the private spa in the basement, which always feels like a hidden retreat — quiet, intimate, and a great way to unwind due to teh limited amount of guests to use it with advance reservation.||||7/10 - Dining & Drinks ||Breakfast was consistently good and well-managed. The rooftop continues to be a highlight — the views and service there are excellent and a clear contrast to the ground-floor bar. While the drinks downstairs were consistent, the service from the bartender felt lackluster, as though asking for a drink was more of a burden than a welcome. Since the bar is the first impression when walking in, it’s an area I think the hotel should improve, as it could be a great social hub but currently isn’t. This was seen visibly during my stay.. its an amazing space both indoor and outdoor - but it was never utilized because there was just no energy.||||8/10 - Operations||During my stay, the elevators were under maintenance and at one point the power was down. Despite the inconvenience, the staff handled it well, kept us informed, and even provided vouchers, which was vey much appreciated||||10/10 - Location||The property is tucked near Milano Centrale station, which makes it convenient for travel but still a bit hidden from the heavy tourist crowds. There’s also a family style Italian restaurant across the street that is absolutely fantastic — 10/10 recommend.||||2/10 - Improvements on Communication ||Also, unfortunately I left my diabetic medication in the fridge when I left and had to call from Rome the same. And unfortunately housekeeping stole my medicine from the fridge. The service staff had nothing to say and offered no remedies nor remorse. That was a missed opportunity. ||||8/10 - Overall ||Hyatt Centric Milan delivers consistent service and comfort, with a great location and a few special touches like the rooftop and spa that make it stand out. It’s a reliable option in the city, and with a little more attention to the ground-floor bar experience, it could really shine even brighter.

We had a great experience visiting the Hyatt Centric in Milan. ||Pros of the hotel included (1) very friendly and welcoming staff (2) modern look, including a very slick bathroom, and (3) overall great cleanliness. Thought it was overall great value. ||My only con is that the room was a bit small, but expected for a mid-city European hotel. ||We were a bit hesitant about the location given it's relative distance from the historic center, but found that there were a great deal of very good restaurants nearby. Ubers/taxis were easy and quick (one can also walk) to make it downtown. ||We were on the fence of paying the extra fee to go to the spa, but overall thought it to be a great addition. It was a beautiful set-up and there was no one else there (despite this being in the 'high-season'). The amenities were all very clean, spacious and relaxing. Would certainly recommend.

Great, well located hotel with large rooms. This hotel ticks a lot of boxes. It is near Central Station (5 min walk) so great for day tripping both in and outside of Milan. Rooms (we had a room with a king bed) are large with space to unpack (plenty of shelf space and drawers) and get comfortable for a few days (very few hotel rooms are designed for two suitcases or more than an overnight stay). We loved that aspect of the room. Great restaurant - Sky Garden on top level of Hotel - great menu. Staff on reception friendly and helpful. I would definitely stay here again if I were visiting Milan.

We are absolutely delighted with our stay at this hotel. The rooms are luxurious, the service is excellent, and both the cleanliness and the location are wonderful! The spa is spectacular, and we really enjoyed the area. The staff is extremely friendly, and we would definitely come back!

As a solo traveller I found the staff very welcoming and helpful. Att of the additional charges ref local taxes etc were clearly explained.|I was treated with courtesy whenever I asked for advice about the city.|The room was very comfortable and well fitted about. |The food was excellent . |It is only a five minute walk from the Central Station and in a very quiet street.

We recently stayed in this hotel. It was our first stop to our vacation. The location is very good, about 12 min walk from the train station. There are a bunch of restaurants nearby. The hotel has a modern design, which I like. The staff were nice and helpful. We were checked in by Malena, who was courteous. However, there was no acknowledgment about being a globalist member and no explanation about any upgrade. We were given a standard twin room with a view of the street. The size is quite tight, but it was okay. The room was tidy. It had everything we needed. The bathroom is spacious. I liked the multicolored lights outside the window, which you can toggle with depending on your moods. They provided welcome drinks upon check-in, by the way, and some welcome pastries delivered to the room. Overall, it was a pleasant stay.

Another incredible Hyatt experience. This hotel is located walking distance from Milano Centrale so it's perfectly and conveniently located, especially if you have to catch a bus/train the next day. From the outside it's not the most appealing but to be honest as soon as you walk in your transported into an art deco fashion world. The staff is so welcoming and assisting ready to make sure you have an awesome stay. Using my Hyatt points for a free night here was absolutely worth it! The room was a whole vibe, upgraded, incredible shower, espresso machine. Everything we could've wanted an more. Oh, and a pretty bomb view! We had a cocktail at the lobby bar which was AWESOME. This place makes you want to just hang out at the hotel and never leave. From gym to awesome work stations, there's a lot to do here. The best part of our stay was the wellness center. We booked an 8-10pm slot on a Monday night and it was just what we needed in preparation of a full day of traveling. For only €30, you get access to a scenic Roman bath with whirlpools where you can relax under a dreamy starry vault. It also includes salt caves, sensory showers, sauna and an herbal tea corner. What an incredible experience, especially the starry vault. Just wow! The only downside to this was all the ungrateful guests that were being ridiculously inconsiderate and rude. This is a spa and relaxation area and one couple was loud and yelling and laughing out loud the whole time and being extremely inconsiderate. Another girl was being pathetic and asking for ICE. We are in Italy, get over it: there's no ICE! It was extremely frustrating how rude and inconsiderate people as guests were with extreme demands and just highly expecting and inconsiderate for other guests and the amazing staff. Besides that, we had an amazing stay and the time of our lives. Grazie mille a tutti per la vostra ospitalità e per averci gradito un'esperienza da non dimenticare :)

Such a great hotel! Beds are spot on, showers are glorious, and it was the perfect overnight before we catch the train to Cinque Terre. So glad we stayed here instead of by the airport because restaurants near by were so yummy and easy and it is a simple walk to the Duomo in the AM.

Hyatt Centric Milano isn't close to the sightseeing spots. However, it's only a 7-minute walk from the Milano Central Station and there are multiple subway stations around the area where you can hop on the train and start exploring. I personally like how quiet the area is. :) Staffs are very friendly at the hotel. I got to meet Justin at the Lobby Bar, who is easygoing and skilled. As Globalist, the hotel upgraded us to their suite, the room is spacious, modern, and tidy, and breakfasts are included. The only complaint we have is that the air conditioning isn't cold enough at night. Other than that, I highly recommend this hotel if you're traveling in Milano! Cheer!

Rooms are a little run down . You can tell that this place was very nice when it first opened however over the years the property has not been maintained. The receptionist in the evening and the man working the bar were very nice . Overall my stay was okay . The location is great but many of the facilities such as the spa are still closed because of covid . Maybe if the facilities were still open it would be worth the $150-170 price tag for one one the lower tier rooms .

Check-in: easy. Location: very close to Centrale station. English: spoken. Staff: friendly. Decor: phenomenal. Entrance: hard to find (parking lot). Standard king room: small, bathroom fan useless, light switches are unusual. Housekeeping: professional and friendly. Otherwise comfortable and quiet. Unfortunately, they are (still) using "COVID" as an excuse not to reopen their spa, despite questionable COVID masking practices otherwise observed and continuing to leave marketing images of the spa online, hence a lost star.

Clean pleasant room. Room darkening shades really do block all outside light. Great customer service, Breakfast buffet is fabulous with a good variety to choose from.

We spent one night here, due to its close proximity to Milano Centrale station. Booked a standard King via points; however, thanks to it being my bday, we were GRACIOUSLY upgraded to a KING SUITE!!! Grazie Mille :D The suite was pretty SWEET! Pretty much everything you would expect from a Park Hyatt, except it wasn't a Park Hyatt. Awesome location and amenities, super quick Wi-Fi, gym, pool, rooftop lounge with panoramic views of Milano. The only small quirk was the entrance, in that it's a tad difficult to locate (initially) and the ramp for your luggage, stroller/wheelchair, etc. is a little unorthodox (awkward to use). There was, however, a door man that was readily available to assist us. Thanks again for the wonderful experience!

Rooftop bar is not worth the pretense and crappy music. First, the menu is seriously limited. Very few worthy dishes available. The wine list terrible. For a country renowned for its wine, the list sucks with few Italian listed wines. The music started decent, but at 9pm the night switched to horrible rap music that had the F, N and P word in every other lyric. Very pathetic. The views were great but that did not make up for the mediocre service. Waited forever for a drink, and forgotten about for 30 minutes. The second try, we were advised the roof was reserved despite no one being there. It was "model" Week so I guess the pretty people were more important than my small company having a few drinks even though we were spending 30,000 euro staying in the hotel this month. This is a serious disconnect from the hotel and the poor restaurant service they are displaying at their rooftop restaurant. Do not recommend unless you want poor service and overpay for average drinks. You can do better.

I consider myself very lucky to have stayed here during Salone del Mobile. The hotel has very contemporary and cosmopolitan design- the only complaint is that you can see the same concept anywhere in the world in the slightly upscale and modern places in big metropolitan cities. It may be comforting to some, to us, as hotel designers and guests, we were lacking more energy, meaningful art and local context. I really enjoyed coming back to the hotel to happy hour when the lobby area by the bar had some trays with complimentary little appetizer bits and bartenders could mix you up a really good cocktail. Cudos to bartenders- I saw them at work, and they do amazing job. I saw some classic cocktail they prepared with care for other patrons and I was truly impressed by their craft. They were not those trendy ones, but the classic ones, that are butchered and overlooked in other places. My favorite has become campari spritz with proesecco and candied grapfruit served in a wine glass with a straw. We were also truly impressed by breakfast buffet. You really could get your money's worth for 14 Euros: eggs, hot meats, cold meats, salmon, cheeses, yogurts, fruits, pickles, wonderful fresh breads and pastries, juices and coffee. All in huge variety and excellent quality. As far as rooms go, we were really pleased again. The rooms were on the small side, but very nicely designed, to the very last inch, with closet and all kinds of storage. All lighting was wired by the wall switches and here comes the only complaint- the lamps very plentiful and thoughtful, but it was hard to remember which switch powers them off, so we ended up clicking on different switches blindly until desired lamp went off. Perhaps a little legend for guests would be helpful? Overall I would really look forward to staying here again when in Milano- the location is short cab ride away from the Duomo area, or short walk to the metro station to get to other places.

I am a Globalist for Hyatt and a Lifetime Bonvoy Titanium Elite member. This hotel is one of the best hotels I have stayed in. The staff is absolutely outstanding and the hotel is very well maintained. There breakfast buffet and service is absolutely the best! It is also a 6 minute walk from the Milano train station which makes it great if you are visiting other cities or taking the bus from the Milano airport. Thank you very much Hyatt Centric Team!

This review is for the rooftop bar only, as I did not stay at the hotel. However, the front desk staff were very kind and helpful in steering me to the roof bar, even though it was closed. There, you can get one of the best views in all of Milan, and a drink should you desire. VERY nice space with outstanding views!

We stayed at this beautiful hotel on our trip to Milano and we loved the location and the room. The shower had a built in rainfall feature that made me want to take just a lil longer in the shower every day. Whenever we do come back to Milano, I would love to come back!

Located near the central station of Milan, this trendy and posh hotel was a bit disappointing in several respects. It had all the bells and whistles you will need while away from home but it missed the personal touch that you may seek while away. It is a large hotel and you will just be a guest passing through. There is no effort on anybody's part to make you feel sincerely welcomed. The towels were dirty the 3 nights that I was there, and the shower curtain full of mold. And the morning room service was rushed and not detailed. This is not acceptable for a hotel of high standing. Moreover, it was not as centrally located as they claim to be although it is near 2 metro stations that can take you places. If you want to go to the historical center of the city by foot, expect to walk at least 30 minutes depending on where you are going. The rooftop bar is the highlight of the hotel but they play loud music until 1AM so not a quiet hotel at all. And you have to wait way too long for the elevators! Besides for that, the bed was very comfortable, the room spacious and trendy and I loved the electrical blinds that make you disappear into the night. Breakfast was good although the service was so so. Would I go back there? Not so sure. There are lots of lovely hotels in Milan. Do your research right!