Hyatt Hotel Canberra - A Park Hyatt Hotel

I stayed here for the first time last week with a friend and we had such a lovely time! Although a short trip, we were able to enjoy the amazing buffet breakfast and great room service meals. All the staff we interacted with were wonderful especially the lady who hosted us at breakfast (I can't remember her name but she worked on Monday 1st of December around 9am). Our twin bed room was spacious and elegant and the in-room amenities and facilities were just right. The minibar selection in the room is great and the prices are quite reasonable. The location is conveniently located near Questacon, Parliament House and the National Library. It was fun to get around by walking or riding a scooter. Although, Ubers were also fairly quick, easy and cheap to catch from the hotel. I wish we could have explored the hotel building itself a bit more if we had time but that just means I have to come back again!

Beautiful hotel with spacious rooms, beautiful furnishings lovely friendly staff. They were kind enough to bring almond milk up to our room for tea and coffee. Just have limited options for dairy free and vegan people. Also don’t have snack options like a quick wrap on the go. Not many cafes nearby but Heritage cafe has great coffee, just no dairy free or vegan food options. Bookplate cafe has good vegan options nearby. Bed was very comfy, beautiful courtyard area too. Loved the desk in the room too as we used that a lot. Large gym area for guests as well as a lap pool, spa and sauna.

The Hyatt Hotel Canberra – A Park Hyatt Hotel is easily the best place to stay in Canberra. The interior and decor are elegant and the architecture gives the whole property a distinctive charm. Service throughout the stay was excellent. Very professional staff, friendly and helpful. The buffet breakfast and dinner were both delicious, with plenty of variety and quality ingredients. Rooms are comfortable and well maintained and the overall atmosphere is calm and refined. It’s clear the hotel takes pride in both presentation and service. A genuinely enjoyable experience from start to finish. Highly recommended staying here.

We had high tea at the Hyatt. The atmosphere was lovely with a pianist playing in the background. Service was a bit average, we had finished the food before the tea came out (we asked three times). The food was fairly nice as well although more savoury than sweet would have been our preference.

My husband and I celebrated our wedding by having dinner with a small gathering of friends and family at the Hyatt Hotel in Canberra.The food at the Promenade Cafe was exceptional—absolutely delicious—and we were all so impressed. The ambiance was warm and elegant, with breathtaking Art Deco-inspired decor. The gardens in spring were particularly charming and picturesque. Most importantly, the staff was incredibly accommodating, contributing significantly to our memorable experience. Sonam and Sam in particular were a pleasure to work with; they made us feel welcomed and well taken care of by attentively addressing every detail. The entire team made us feel truly special during our visit. and we look forward to returning in the future. A truly outstanding establishment.

Park Hyatt Canberra, take a bow. It’s hard for me to adequately put into words how exceptional this truly remarkable old world charm hotel is, and how incredible our experience was in staying there for 3 nights. Even though I am aged in my mid 60’s, I had never been to Canberra before. My husband and I were celebrating our 41st wedding anniversary as well as my 65th birthday. But in the mix of these celebratory occasions, there was also a tinge of sadness of just days before losing my elderly mother to dementia. ||This was our time to just take a bit of a break and basically “exhale”. I think all couples need that sometimes. I researched many hotels in Canberra, but something just kept drawing me back to Hyatt. Now I know why. What a treasure this gorgeous place is. ||||I had booked a King Corner room which looked lovely on their website and it was a room that had a bit more space, something we like in a hotel room. ||Although the hotel were aware of our multiple circumstances, you can only imagine our shock upon check in which we were delightfully informed that not only did we receive an upgrade, but in fact, they had given us a double upgrade to the Diplomatic Suite, (which was also called “The Billy Hughes Suite”. Holy Moly, upon entering this suite, …what can I say “mind blown” and jaws on the floor. It was huge, in fact we joked it was bigger than our whole house, and oozing character and stunning old world charm. We just kept walking around it in amazement. Then a knock at the door, and the delivery of champagne and chocolates. We felt like royalty or somebody indeed very famous, and it was a lot to take in. The ambience of the era was everywhere you looked, from the large 8 seater dining table, to the carpet, to the chandeliers, to the furniture, to the photo’s of hundred year old photos of Billy Hughes, (ex PM from 1915 to 1923)., to the marble right throughout the bathroom and ensuite. The main bathroom was huge, complete with spa bath, and a very large shower. ||||We had breakfast included in the package which was served in the Promenade Cafe and it was excellent with a large variety of hot and cold foods. Customer service everywhere in the entire hotel was impeccable. ||The Tea Lounge is a very ambient place for a coffee and high tea is their specialty, although the dinner menu there is limited. The gardens are stunning. We parked our car in the underground car park and because we have an electric vehicle, we were able to make use of the free EV chargers in the car park. There were 2 of these, and it’s one of few hotels in Canberra that personally cater for electric vehicles. ||||Overall, I cannot praise this beautiful hotel enough and I hope to one day be back. An incredible experience which we will remember and treasure forever. A million percent recommend.

We consider the Park Hyatt Canberra to be Canberra's premier hotel, so it's our go to when we have a 'special occasion staycation'. So we decided to treat ourselves to a night in the Park Suite for our wedding anniversary.||Given we are locals, we arrived a little early, and not only was our room ready, but we were advised we had been given a complimentary upgrade to the much more spacious (dare I say opulent) Diplomatic Suite. The staff asked if we were celebrating anything and when we divulged the reason for our stay, a small box of chocolates was later delivered to our suite - nice touch.||The suite did not disappoint in any way, nor did breakfast the next morning in the Promenade cafe.||We love the ambience of this grand old hotel and will no doubt celebrate many more 'special occasion staycations' there.

A decent hotel very near the parliament and art galleries. Check in and staff service was very good in the most part. Room was large and comfortable. The hotel is huge, has some nice spaces to sit out but is a little tired now. Would visit again but doesn’t stand up to more modern luxury 5 star reports.

I don't understand the other comments so far, but this hotel has a nice old historic feel, but it still has a modern touch with the quality of service. The rooms are nice wit a yellowish light that keeps a nice mood in the room. There are a collection of food options including an afternoon tea. I brought my wife on this business trip, and the hotel had no problem accommodating a 2nd person to my reservation without having to change my rate.

Sadly a great hotel that upon check in I was charged $316 no mention of the room rate plus $50 then on check out $260 odd pending which restricts you on account to use it! Was advised when I called it can take 7 days to get back yet none of fees explained at check in or check out! As a Hyatt member and regular I get the $50 as a hold not on $50plus $260! Plenty of competition in Canberra! Never again Hyatt

I wound up having a family emergency and cancelled the whole trip to Canberra and cancelled the reservation on the 5th for a check in on the 7th. Because of the time change from America they didn't care as it was only 28 hours from check in. The lady at the desk treated me like I was a liar and wanted me to go get proof of the family issue and send it to them to issue a refund. Like I'm going to send these muppets my personal family medical records to save $180 fee to prove something to them. Worst customer experience. Glad I'm Titanium Ambassador status with Marriott and will chalk up this experience to the avoid Hyatt hotels bucket for future travel. I didn't realize they were that desperate to make money that they need every penny they can get. I feel sorry for them really.

When I say 3 star I am not comparing to any other Hotel in Canberra but comparing to other Park Hyatt hotels. This is a Park Hyatt hotel part of the Hyatt hotel chain and yes it is set in a park but does not seem to have the usual features of a Park Hyatt, and this is reflected in the cheaper prices. I preface this with a statement so people don't wonder why I keep coming back. As I wrote this, it was to my knowledge the best Hotel in Canberra by a country mile. This is a top of the market hotel with service to match the expected in so many ways. But on too many occasion something happens to remind you that you are really in a country town. The Hyatt group did not build this hotel but acquired the Hotel Canberra. The room in the old part of the hotel are the best by far but the walls are not of a modern standard and noise can leak through the walls especially from the the bathrooms in the suites. This a good hotel but does not live up to its brand.

I love this hotel. It's the best hotel in Canberra. The building is beautiful and full of charm and historic details. The bar makes a great mojito and has a lovely antipasto. I also ate in the buffet and it was really good quality food and quiet, especially for a buffet. The staff, in all areas, were amazing. They're efficient, professional and have great customer service. The rooms are large and comfortable.

Rooms are nice, food is poor, service is poor. Beautiful gardens and great location, just the experience part needs fixing especially at a Hyatt property! Not what you would expect.