Hyatt on the Bund Hotel

Stayed one night in this hotel which is close to office. While the hotel was refurbished relatively recently, the lobby had a somewhat funny smell. Service was satisfactory and breakfast had a large selection. However, the hotel room had an usual setting - no desk but with a heavy round marble-like table which is not close to electrical outlets if one has a computer and wants to plug into one; AC outlets are all in the flat pin type and other types of sockets won’t fit; wardrobe is an open one without doors and is inside the bathroom. Rooftop bar was great with an excellent city view though.

The Bund is a very nice location and the Hyatt is a beautiful hotel with the 32nd Vue Bar and a spectacular view it is!! Very clean, beautiful lobby and restaurant on 2nd floor. The restaurant offers a buffet very large and delectable selection of food, specialty items, desserts and variety is incredible! Enjoyed the ice cream bar! Great service, too! Staff attentive, and the Spa offered a very nice massage treatment with body scrub and essential oils for a relaxing treatment after a very long flight! My blood was circulating again and the firm pressure of Momo, was certainly very good!I am a new World of Hyatt member after this stay!

I generally stay at the Grand Hyatt in Pudong where the views and the location are just as nice, but I have been told that the Hyatt on the Bund had renovated rooms and a nice bar. After a 3 day stay at the hotel, I'm prone to say this had been one of worse Hyatt properties (Regency and above) in terms of services I have stayed at. The staff were not very helpful, so if you are just looking for a clean bed to stay in the city at a decent location this might be the place.||The internet is terrible, I understand that it is China but I have stayed at other properties in the city (FS, Ritz, Waldorf, etc.,) that have not had this issue; nevertheless the renovated rooms are comfortable.||Oh....the bar, plenty of other bars in the city with the same nice view...really not worth the hype as the service is extremely poor; comparable or worst than a local bar off the street.

We had a great stay at this hotel. It is located in the North Bund area, close enough to the main Bund attractions, but far from the overwhelming crowds. Best of all, it offers a breathtaking view of the Shanghai skyline. If possible, request a room in the left tower for the best views of the Oriental Pearl Tower. The rooms were spacious, clean, and well-maintained. Service and staff met expectations throughout our stay. We also made use of the gym, which was large and well-equipped with a wide variety of machines. An added bonus was the indoor heated pool, which made for a relaxing experience. There could be some improvements in the lobby. During our stay, the hotel hosted several conferences, so the area was constantly busy and crowded. Seating in the lobby was especially limited, with literally only six chairs, which felt quite insufficient given the number of guests. Breakfast was another highlight. It featured an impressive spread with a wide range of international cuisines and many seating to accommodate many guests. Overall, it was a very enjoyable stay and we would gladly return.

The hotel’s location and view were excellent—particularly if you choose one of the Bund or river view rooms. However, there was a construction site directly in front of the hotel, and the noise was quite disruptive; I could clearly hear it from the 23rd floor, and it kept me awake from early morning.The Vue rooftop bar is lovely—arguably one of the nicest in Shanghai along the rooftop at Bund 18.The staff had a somewhat aloof demeanour, and only a few spoke English, so communication often required the use of a translation app. The room quality was fairly standard—nothing luxurious—but the price was reasonable compared to other luxury hotels along the Bund. That said, the service level was noticeably below that of places like the Fairmont or Waldorf Astoria, both of which are more centrally located in the heart of the Bund, near Nanjing Road, the famous 2km shopping street. Of course, the Bund-view rooms at those hotels come at a much steeper price.The gym was quite basic—functional but nothing special—and the indoor pool was similarly standard, so don’t expect luxury in those areas.I used Didi to get around, and the hotel’s location was very convenient in that regard. If I find a good deal with one of the true luxury brands, I’d probably opt for that instead. However, I wouldn’t rule out returning to the Hyatt on the Bund—it’s a decent option if it fits your budget.I didn’t try the breakfast, as there are plenty of great cafés and coffee shops in Shanghai.

Very nice hotel, can’t help but feel that it is overpriced though. Not that there is anything wrong with the rooms, it just not value for money. I would expect more for the prices you have to pay.The upgrade to a room with a view of the Bund is good, but again not exactly worth the money due to it being somewhat obstructed by an adjacent wall, and that also being the only window in the room. The walls are pretty plain, it just feels like there should be a bit more for the price you pay. Not bad specifically, but not great either, you can find more value for money without spending as much at other nearby hotels. See Atours/Atour Lights

Great location. Fantastic view. Helpful staff. Clean room. Comfortable bedding. Well equipped gym, good sized swimming pool, sizeable sauna, steam room, best yoga sheet (!) Definitely stay here again! Highly recommended!

This is not a 5 star hotel. Our room had coffee stains from previous guests and a ball of black hair on the carpet all week. The toilet clogged, as it did for others on our trip. Concierge often didn’t answer calls, and when we raised a taxi scam in real time, they showed no concern. The breakfast buffet had long lines, dirty tables, and frequently ran out of juice, jams, and cereal. This is a 3.5-star hotel at best. Location was good, and we appreciated the 3pm late checkout, but we won’t be back.