Hyatt Place Across From Universal Orlando Resort™

We were in town for a volleyball tournament. The location of this hotel is very convenient to the convention center and local restaurants/groceries. The hotel room is spacious and clean. Our room was cleaned every other day. Breakfast bar has diverse options for our family. I like the small kitchenette area where I can prepare simple snack/dinners after late-night games. In particular I love the hospitality of the staff members in this hotel. Our schedule changed so I requested an early check-in around 9:30am. Karla and Don helped me with the early check-in policy and invited us for breakfast while waiting for check-in by 10am. During our stay, they were flexible to accommodate our schedule and provide bottled waters per our requests. When the printer in the public area was offline, Celeste nicely helped me print out some document from front desk. I am very happy with the stay and highly recommend this place. I also recommend becoming a Hyatt member, it is well worth it!

Hello! I stayed very comfortably at this nice accommodation two weeks ago, and I am grateful for that. The staff were very friendly. However, I have not yet received the $50 deposit back. I kindly request the prompt refund of the $50 deposit. I sent an email, but I haven't received a response yet. Anyway, I would like to stay there again during my next visit. Booking Identifier: 7240514N******

Was in Orlando for a convention and this location was just a 5 min drive away. Perfect location and tons of restaurants nearby along with icon park. Rooms are huge and very clean. Free breakfast was pretty good. Whenever I had questions I would just text the staff and they were really attentive. We also had an instacart order and staff was able to bring items to our room which was really helpful. Will def be back. Pool and laundry room was a plus too.

We stayed at Hyatt Place Orlando for one night before our WDW stay. We arrived late and the sweet lady at the desk was more than helpful in helping me get checked in. I wish I could remember her name. She was attentive and kind and made our stay very enjoyable! She also helped me with the check out process when we left the next day. The hotel was clean and spacious for our family of 5. We will definitely stay here again!

Rooms are clean. That's where it ends. Asked to check in early, understood room wasn't ready because we were early- but they said they'd text us as soon as it was ready. By 5pm, we headed back to the hotel and it was ready, despite never receiving a text. Find only one elevator works. And it is the slowest elevator ever made. Get off the elevator- the AC in the hallway is broken and it's hot. Luckily the rooms are fine and clean. Throw on a bathing suit go downstairs. The pool is closed, despite being clear and beautiful. Go to the front desk- good news. They've made arrangements where you can use the pool of the hotel next door. You just have to walk through 2 parking lots and bring towels. And feel and probably look like you are a crazy person sneaking into a hotel to use their facilities... We stayed here 4 days. Spent a lot of our time waiting on elevators... We usually stay at the Hyatt Regency, but it was booked when we tried to make reservations. This is the exact opposite of the Regency. Never again.

Rooms were quite big and good. However room cleaning was done only on alternate days. Also had to remind them post cleaning to put basic things like tea bags / bathroom mats etc . Breakfast was good but it was the same repeated for everyday during our stay of 4 days. Except kadeem who was very good and courteous, customer service and courtesy needs improvement. Location is good and quite close to universal studios. However if you need to buy something then the stores are quite far.

We were very disappointed with our room. The room was clean, however, our room was located on the first floor, at the end, very close to the swimming pool. Noise from other guests was totally okay. However, the music for the swimming pool from 6 am (We checked nobody was enjoying the swimming pool...) woke us up every single morning. The bounce through the wall was horrible. We called the front desk, and the answer was "Sorry, but we can't do anything with that" They did not try anything. No room change was able to do, No turning off the music. NOTHING. I always book Hyatt hotel due to the satisfaction. However, I am afraid I would consider other options.

It was a nice room, but there are nicer Hyatt hotels in the area. Had to pay $12 a night for parking, which is fine, but there is no transparency when you check in. The front desk clerk just hands you a parking pass and asks you to place it on your dash. When you check out is when they tell you there's a parking fee. All in all its a nice over night stay, but would not be my 1st choice. Great deal, so couldn't pass on it.