Hyatt Place Fresno

I had a fantastic stay at Hyatt Place! The staff truly made the experience memorable with their friendly, attentive service. Special shout-out to Sam, who went above and beyond to make sure everything was just right. The hospitality was top-notch. You can tell the team here genuinely cares about their guests. Highly recommend for anyone looking for comfort, cleanliness, and a welcoming atmosphere!

Had a great experience at Hyatt. The room was clean and comfortable, and the location was perfect. Big thanks to the front desk staff, Emily, for being so friendly and helpful, they really made my stay easy and enjoyable

The staff, location and rooms were great. I’m just a little upset because when I called to make a reservation, I was told that there were no rooms available, but when I went online, I was able to book. When we got the room the first thing we noticed, because I have my elderly parents, is that the TV wasn’t working. We let it slide for a couple hours and it still wasn’t working so we reported it. We were told that we were going be located to another room across the hall so we packed up everything and locked the door and that room only had one bed. I had to go downstairs two times because the new keys didn’t work and they put us on a new floor, mind you my parents are elderly and my dad is in a wheelchair. We are stuck in the hall for 10 to 15 minutes. When we checked in, they required a $50 deposit for the room that would be returned and when I got home, I noticed it on my bill. They said it is pending but they’re going to remove $10 for parking. That wouldn’t be a problem if I had been told that from the beginning.

The dining room attendant Taylor is the sweetest. She anticipated us needing a high chair and put it at a table for us. That's a good feeling when someone knows the struggle of eating with a 2 yr old. The room was not the best for what we paid. The floor was dirty. In our room, the AC sounded like a helicopter was taking off right outside our room. I know the hotel can't help this but I swear there was an elephant above us pacing the floor from 9 pm to 1 am. The food at breakfast was good a wonderful variety of juice and they had oat milk. The indoor pool was a plus but it was hot. Front desk was accommodating as well.

This Hyatt location has declined since our last visits. We are accustomed to clean rooms and clean halls. First thing we noticed when exiting the elevator was a dirty carpet as if it had not been vacuumed for days. Our room’s sheets looked as if they were not changed from the previous occupant. The sheets were stained and looked “slept on”. The floors were dirty as if they were not mopped. We used a towel to wipe a 1’ x 1’ section of floor and the towel turned bark brown. The room had a dirty odor. We expect more from Hyatt. We got the feeling that short cuts are taking place - sacrificing quality for quantity. Probably asking staff to do more with less. We will not be staying at this location in the future.

10/10 recommend friendly staff. Clean rooms Soft beds Great breakfast Bar is a plus after a long drive or flight in Indoor private pool. Family friendly. Outdoor fire seating next to fire pit

There is small blood spot in the sheets and hair on the bed. It is not clean. The air conditioning can not be turned off and it has noise when it’s on. I called front desk, and they did response. I got a second room but AC still has noise. What’s worse, at 3am, a group of people from the room next to me made huge party noise until 5am. I can’t sleep at all. I called front desk and the situation was just mitigated a little bit. This stay is disappointing. The staff responses timely but couldn’t fully resolve the issues. I just want a quiet night. My plan to national parks was disrupted. I will never stay at this Hyatt Place again. Or all Hyatt Place.

We stayed at this hotel every time we visited Fresno. We had very good time during our last visit in Feb before the new management change. This time, the pet fee increased from $75 to $100. The complimentary breakfast is also gone. We got charged $11/per person without being informed of the change, only found out when we checked out. My puppy has been going there all the time and felt welcomed. Not this time, not a pet friendly place at all. Room is smelly and muddy. Very disappointed