Hyatt Place Princeton

The hotel is really showing its age. Could use an update. Beds and bedding are very good but furniture and lobby area aren’t so good. Decent location near lots of restaurants. Be ready for lots of traffic on route 1. Very hard to get out in the morning and afternoon rush.

Love this hotel! The location is unbeatable and friendly staff. There is a bar with all sorts of cocktail and even bottles of wine and high-end liquor. They offer food and bites as well, great atmosphere. We will always stay here when coming to the Princeton area.

The hotel very much met the usual expectations from a Hyatt. I was disappointed that breakfast was not included, even as a member. This is not typical for Hyatts. Maybe that was because we booked it through the government rate? The fitness center was laughable. It was the size of a closet and there was not even a matt to use, should you want to do some abs or floor exercises. If there was one other person in there, it would have felt crowded. There were two treadmills, and one wasn't working. The desk staff tried their best, but all seemed like they all had been working there a matter of days. Any questions I had (whether it be about refilling coffee for the room, opening a bottle of wine, or adjusting the reservation) were met with a deer-in-the headlights look. With that said, the room was very clean and functional. And it's a great location to get into Princeton quickly and easily.

Not service dog friendly. Was restricted to a certain room and floor. Ignores ADA rules. This is not the first time apparently. Nice place but I would avoid it out of principle. Try Hilton Hotels, they rock.

This is my perspective as a delivery driver. I feel that the employee does not notify the customer if they're having their food delivered that we cannot deliver at their room. Unfortunately I lost a customer's tip due to that because of the staff. If you have some rules and regulations for delivery drivers not to proceed to the rooms. Well, have a display and notify the customers of your hotel that will ensure that we're not at fault.

Excellent hotel with a very good breakfast included. My room was super clean and the personnel was very helpful and met my needs. The price is also very reasonable for an hotel in that area. Great overall experience and if I ever have to go back to Princeton, this hotel will be my first choice!

This is a property which appears to be in the midst of some refreshment. That said the staff is terrific! We did have a bit of a problem with our bathroom on our first night, and they responded immediately to relocate us. What more can you ask for? It was done responsibly and professionally. We were compensated with some Hyatt points for our inconvenience, moved to a room to match our original reservation, and even assisted with the move. The GM sought us to ensure we were satisfied. For the pricepoint, the rooms are very nicely sized with a good lay-out, the hotel is conveniently located in the Princeton area, offers a varied breakfast menu, a good housekeeping policy, and is near all sorts of community venues for shopping, eating, etc.

Stayed couple of nights, couldn't take even a nap due to an otherworldly noise of the air conditioner. On top of that, it starts working again every 30 minutes after powered off. Every time I switched it off and go to sleep, it woke me up with its unbearably loud and disturbing noise. How convenient! Just plug it off, you may think? That's not an option because it is attached directly on the wall and there's no cable or anything. The only good thing is people working there are friendly. But it does not compensate enough against the HORRIBLE noise I had to fight throughout my stay.

The Hyatt Place was a decent option for my visit to Princeton. The location is pretty decent as Princeton University and Princeton Junction are both about a 8 minute drive away. You're also in a little mall and have multiple dining and shopping options within walking distance. My room was a large and little older, but clean and comfortable. Daily housekeeping was provided and everything worked out fine. They offer a free breakfast and it was above-average. Check-in was fast and easy. I docked a star because their printing center didn't work and they only had one elevator out of two operational and I didn't see anyone try to work on it.

Solid hotel, could be better, could be worse. Our family stayed here for 1 night and our stay was OK. The room was relatively comfortable, clean and roomy enough for the 4 of us. Although we didn't go to any of the surrounding restaurants or stores, it's conveniently located near many. As for the complimentary breakfast, they had scrambled eggs, sausage, potatoes, French toast, boiled eggs, Chobani yogurt, your typical coffee and juices and, MY FAVE when I visit hotels, packaged Otis Spunkmeyer muffins!!! I absolutely love seeing those muffins when I stay at hotels because you can always take a few for the road (which I admit we did). The breakfast seating area was a bit tight for our family of 4, but we managed. Overall, solid hotel and should easily get you to the next day without you finding new bites on your arms and legs or seeking breakfast in the morning.

We stayed at this hotel for 4 nights - Room 323. I would say that the rooms and lobby need updating. There was popcorn ceiling in the rooms and the TV was outdated - we couldn't get a clear picture any day. We also had the loudest air conditioning unit which kept us awake at night. I would say that the positives was that the room was clean and housekeeping did a nice job keeping our towels fresh and remaking our bed. There was an OK breakfast as well with hot and cold options. There is also a small mall with some food options within walking distance that was convenient. Hotel was loud on the weekends - Lots of sports travelers and their families but became more quiet on the weekdays. I'm not sure if I would stay here again, but it doesn't seem like there are any other better options in the area.

Stayed here for two nights while visiting Sesame Place. Hotel is located 20 minutes away and is conveniently located near dining/shopping plaza. Our room was spacious but outdated. The TV was ancient and we were unable to use chromecast via the WOH app. One elevator was out of order the entire stay, the pool closed until further notice. The breakfast was mediocre.

ZERO STARS Awfully kept hotel. Rooms are very mediocrely cleaned. The rest of the hotel is tired and old looking. Even better, the building filled with smoke and smell of smoke while we stayed here. Alarms went off and we were told to wait outside. Most likely lack of maintenance and preventative repairs per the fire chief I spoke with! The staff is horrible to deal with. Not a single employee came outside to inform us what was happening for more than 2 hours. We sat outside our hotel in the 90 degree weather! However, this is on par for the rest of the stay. Staff was constantly on their phones or sitting around in the lobby unresponsive to guests. AND If the place couldn't get any worse... the power went out the day after the fire issue. I am actually speechless as to how so many problems could go wrong in a 4 day reservation. Wouldn't record this place at all, needs to be leveled and new management brought in! Also WIFI SUCKS!

If you have relatives coming in for the holidays take a tip from someone who knows how to keep the peace and dump them here. Hyatt Place is a stones throw from the AMC multiplex and the Marketfair Mall... you'll never see them and, believe you me, that's the best Christmas present of all. The rooms have been updated, the service is crisp and the rates, even by post-pandemic standards, are reasonable. Seriously, the people we recommended this property to are still talking to us and from what I've seen, the place is a proper Hyatt. And get ready as master thief and egg nog hoover Aunt Trudy regales you with her theft of the "oh so cute" mini shampoos and lotions. I've got to learn to hide the liquor. Five stars for sheer competence. A solid choice.

Great location off US Route 1 near the Princeton MarketFair mall! It's directly behind the "On the Border" restaurant. If you enter the mall area from U.S. 1, it's to the right of the Barnes and Noble bookstore. If you enter from the back road (Canal Pointe Boulevard), it's behind the Residence Inn Marriott. Driving south on US Route 1 (maybe a half-mile away), you'll find a Whole Foods Market in a strip mall. Further down US Route 1 south, you can find a Wegmans, Target, and Dicks Sporting Goods store if you take the next major exit and turn onto Nassau Park Blvd. My wife, two sons (16 yrs, 14 yrs), miniature poodle, and I stayed here for 2 nights in late December 2021 to visit family relatives during the omicron variant surge. On the plus side, the hotel has plenty of free parking, a decent breakfast, and front desk staff who were professional and prompt with check-in. Our family decided to bring our dog at the last-minute, and the front desk added our miniature poodle with a reasonable $75 pet fee for our 2 night stay. On the minus side, the bathroom in Room 525 felt cramped. The building appears to be vintage 1970s/1980s with a speckled ceiling and motel layout. Having a USB charging port would be nice, but that's a minor issue. I think if the hotel had nicer rooms, this would be a 5-star place. That said, it's a good option if you're passing through for a short stay on business or vacation.

This will probably my new go to hotel on future trips to Princeton area. Location is great. Walking distance to 6 restaurants & a mall. Located along Route 1 which is also very convenient for getting around. Hotel provides large suite type rooms & breakfast is included that had many food choices. The staff was super helpful & pleasant. Daily room cleaning was available - a real plus. The only negatives were the lack of adequate clothing storage for more than 1 person in a very large room & the older TVs. Other than that I had a great stay & would not hesitate to recommend

I had higher expectations for a 4 star hotel than were met. The room was old and dark, and the towels were threadbare. The tissues were like sandpaper. The noise of other guests woke me in the middle of the night, and I could hear a crying baby across the hall. That my be due to the room layout or thin walls, not sure. I don't think I'll go back and I don't recommend for business travel.

Quite gross. Late check in and when we went to get into beds, found bloody dirty sheet that obviously hadn't bee changed. Going on 11:30 p.m. and still no housekeeping after 2 calls. Don't stay here. Super gross and unresponsive staff.

Nice hotel but only a few draws in room, also my smoke detector was beeping all night sleep was impossible they didn't have anyone to fix the problem here it is almost 9 the next day and it's still beeping

I Love it! The room is very modern and clean, and it took seconds to check in! The beds were very comfy and the room smelled like honey. The shower is luxurious and pretty. The couch even opens up to a full size bed! :o I extremely recommend going to this hotel. Have fun!

Free parking, free breakfast, and large rooms, what's there not to love about the Hyatt Place? Stayed here for an overnight and enjoyed it a lot! The parking lot is huge so you won't have any issues about not being able to find a spot. There's an On The Border and Brick House Tavern that's a 30 second walk away from the hotel. There's also a couple of other restaurants and a mall nearby that you can easily walk to and check out. The breakfast here is surprisingly really good, and daresay, the best free breakfast I've had amongst other chain hotels. Rooms are quite large and comes with two beds, as well as a separate living room space. I would recommend staying here if you plan on visiting Princeton University.

This hotel was pretty good. The walls weren't so thin that we could hear our neighbors or have to worry about our 4 yr old disturbing anyone. The beds were very comfortable. The rooms were set up for needs of the modern traveler. There is a charging station next to the bed and an a/v setup on the wall between the tv and desk proding easy access to hook your computer up to the tv. There were two full length mirrors and a real, fullzsized hairdryer instead of the small ones you find on the walls of most hotel rooms. There was no tub, but the water pressure and temperature in the shower was excellent. There was a very nice complimentary breakfast with bacon, eggs, pancakes, oatmeal, fruits and cereals along with other items. I was hopeful that the towels would be up to the standards of the rest of the room but, unfortunately not. They were your pretty standard hotel towels. If they ever get better towels, this will be 5 stars for sure!

The Hyatt place Princeton is amazing..not only are the rooms spacious.. amazing bed..love the shower. The staff are awesome.. especially Terryhe made our trip so enjoyable. He also bartends at the hotel totally hooked us up. Definitely planning on returning to the Hyatt place

I'd go 3 1/2 stars. Room was clean. Service was fast checking-in. They do have free breakfast in the morning so that's always good. To the 3 1/2...the bed was sunken in, in the middle. The walls are a little light. I don't really prefer someone peeing next door in the middle of the night or upstairs. That can be disturbing. I've stayed at other Hyatt Places on the past and they'll generally get more than 3 1/2 stars but this location, eh-eh. It's alright though, business trip. One more day.

There were ants in both of our rooms. They were crawling on the floor, the bathroom and the couch. Any clothing we left on the floor had ants in it. Mostly I was disappointed with the staff. They didn't discount either of our rooms. Because of this, I won't stay here again.

Friendly staff at check-in. Free wi-fi available! Very large standard sized rooms - separate living room and bed room. Sink (with ample amount of space) is located outside of the bathroom door. Separate sink and refrigerator located in the living room area. Complimentary breakfast provided from 6:30am - 9:30 am. A few breakfast items include: cereal, french toast, scrambled eggs, juices, coffee, tea, oatmeal with the fixings, toast, etc. -1 star for a bug I found crawling on my desk lamp in the living room! Ample amount of FREE parking space in the private parking lot.

My wife and I were here on a overdo date night night. It's a good location a lot to do around that area. Room was good and that's were it ended. I paid for breakfast... @10:15am we made are way down to eat. When we enter the small room there was no food coffee etc. when I asked where breakfast was they said breakfast ended at 10am! Wow!!! They didn't offer me anything!! Not even a coffee or a piece of bread. I told them I paid for breakfast and the man just walked away! I will never stay at a Hyatt ever again. When you are away you shouldn't have to rush to eat breakfast! Not to mention inform your customers of this terrible policy. I didn't as much get a apology from this terrible hotel! GOTO THE HILTON THEY TREAT YOU BETTER!!!!

Me and my family checked in today 7/7/18 Saturday, at Hyatt place Princeton New Jersey. This is our most terrible experience of all time. It is very sad that due to this poor experience my Children would never forget about our experience in this hotel. There a couple of incident that happened during our stay. We booked our room via booking.com. I booked a king room, and expecting a king bed and a sofa bed, but we got one twin bed with a sofa bed. Okay that was forgiven because the supervisor on duty said that we booked it via a third party site, so it is not guaranteed for our room, but is not that false advertising, these third party websites get whatsoever they have in there website from your source i'm pretty sure, because if not there would not be any cases where it would show your hotel is fully booked or sold out for a certain day when it is. Okay so here we go the worse part of our experience, once we got in room 206 there was a funky smell in the room, but we ignored thinking that was somehow a normal smell of your rooms in this place we were already in hurry as well to get in the pool since we checked in late, and our kids wanted to swim already. We were settling everything when my husband stepped on something and so he picked it up and he realized it's a piece of weed, so he dropped it and left it on the carpet and started investing around and found another piece close to it, also he found a USED tampon underneath the bed and dirty tissues. We have 3 kids with us and one of child is two years old only, we are just thankful that he did not pick it up. We were moved to a different room but this inconvenience is so upsetting since we have limited time due to work schedule and life. Our children are now forever scarred because if this incident. They would always think hotels are dirty and nasty. We are hoping you could improve housekeeping and be more sensitive about infection control. Not only the room was filthy, the room had weed in it.

Was searching for a hotel for our Columbus Day weekend getaway and it was a toss up between Hyatt place & Hampton Inn. Hyatt won due to Hamptons supposedly noisy A/C unit. We're traveling with a baby so any noise issues is an issue for us. Friendly staff. Pros Large and spacious room Mini fridge Nice flat screen tv that swivels Comfy pillows Free breakfast Clean & modern decor Great location - across street from mall Free wifi Quiet 12pm check out Lots of parking Cons Small bathroom Dirty tiles in shower Squeaky bed - can feel the coils No food network channel - what?! Lol Overall, we were pleased with our short stay. Nothing extravagant or luxurious. We would probably stay here again, but will most likely try other hotels before coming back here.

This was a quick trip - late check in and early check out. The room was clean and spacious, and there was breakfast ready for me at 6am (just not the hot buffet). I grabbed a banana and en English muffin (toasted with peanut butter) and off I went. Coffee was good and for $169, it was just right.

I'm happy here! The hotel is directly in back of the Residence Inn by Marriott that I reviewed a couple of years ago. The two are comparable in many respects, but the Hyatt Place seems tonier. There's a "boutique hotel" feel to the lobby and the furnishings and layout of my room. As other yelpers have explained, each room has a small bedroom area, a living room area and a nook with a desk, refrigerator and small sink. My room has no dishes or silverware, and only two small glasses. The TV is a large flat screen with hookups for VGA, HDMI, S-video and most anything else that your portable digital devices are apt to throw at it. Everything works correctly, and details have been thought out carefully. (When you reach for a switch, you find one -- and it does what you'd guess that it does.) My room has been pretty quiet so far, but there's not much sound insulation between the bedroom and the hallway. If other residents decide to get noisy, I'll definitely hear them. The elevator goes up and down at a glacial pace. I've been using it because I'm on the fifth floor and my room is right near the elevator (but far from the stairs). The morning breakfast is rather good, but not off scale in any way. I think that the Marriott breakfasts are better, though the coffee here is actually a high point. There is a serviceable free WiFi network. It tests at 2.25Mbps for downloads; I've seen worse. You have to log into it every 24 hours, which is annoying but not a big surprise. The hotel is a 90-second walk away from Market Faire, a mall with a Starbucks, a food court, a bookstore, a movie theater and other stuff. The next mall down, in the direction of Trenton, is more of a traditional shopping center (not a covered mall), but it has a Whole Foods. It's not hard to walk to the Whole Foods in under 15 minutes.

My family and I go to New Jersey several times a year to visit relatives. We find it's easier and less imposing. We just discovered The Hyatt Place on Highway 1 and will not stay anywhere else. -Easy to make reservations. -Ample parking -Nice lounge/bar with really good food. -Jose and Alexandra are excellent at what they do! Really enjoyed our conversations. -Beds and pillows are comfortable. -Rooms are nicely decorated. Much nicer than a typical "hotel room" A great find! We will be back!

I like the layout of the rooms and that there is mini refrigerator. The rooms had an absence of smell-a great plus. Downside is the large groups of college sports teams stay here. Can get noisy and if you hit breakfast at sametime it is too crowded in the small lobby. Self check in and out is easy.

The staff are very nice, the rooms are clean, and the breakfast in the morning is more than needed. Plenty of parking and proximity to lots of restaurants and shopping.

Very clean place, comfortable beds, and lovely pool! My only criticism is the shower head could be more wiped down but it's nothing too distracting. The complimentary breakfast is delicious and tastes like someone actually cooked it; the seating place for breakfast has plenty of seats too, so no reason to wake up too early! It's a convenient walk to a little mall with plenty of shops, specifically recalling a large Barnes and Noble!

We're from NYC but are in NJ for a business trip indefinitely so we are here Mon-Fri every week. We've been here since the beginning of March and have tried every hotel nearby that is pet friendly. Everyone at Hyatt Place has been super nice except this Mexican/Spanish lady. Not sure what her role was. I came back to the hotel from taking my dog to the dog park, went up to my room, but my hotel keys weren't working. On the way down to get my card keys fixed, I realized I left my dog's water bottle on the bench in the car so I needed to go back and get it. I'm walking to my car with my dog in my arms to put my dog in the car first. I see the Mexican lady and she is staring at me. Okay whatever. I put my dog in the car and walk to the front desk to get my card keys fixed. The girls there were very very nice. While my cards were getting fixed, the Mexican lady starts talking from where she was standing across the room to the girls in front of me and they're conversing IN Spanish. At this point my keys are fixed, I thank the girl and walk to my car to go back to the dog park to retrieve my dog's bottle. I walk past the Mexican lady and she LITERALLY FOLLOWS ME OUT TO MY CAR. I'm parked in the first spot right in front of the back door behind the hotel. She stands at the door, holding the door open, doesn't even come out, and is LITERALLY WATCHING me as I'm getting into my car. Literally holding the door open just to watch me. While giving me a death glare. Probably to see that I had a dog so she can go tell those girls. If you have a problem with me having a dog then just ask me. Why would you follow a guest to their car and stare at them while they're getting into their car. It made me extremely uncomfortable and made me feel like a criminal. I've stayed at Residential Inn Marriott, Hampton Inn, Hilton Lawrenceville, and Hyatt Regency in the month that I've been here. I was planning to use Hyatt Place for the rest of my time here (which has no end date yet) because the room and breakfast is nice but I'm definitely reconsidering now. I've never been treated like this at ANY hotel. Their website said they are pet friendly so of course I brought my dog. I was never trying to hide him. If I was trying to hide him I would've put him in a bag and not just hold him in my arms. This entire trip including the hotel is paid for by the company so we literally have no reason to hide him because we don't have to pay a cent. It was extremely unprofessional of her to FOLLOW me to my car and WATCH me instead of just asking if I had a dog. I would've just said yes and proudly showed her my cute dog. Also! The afternoon when I checked in, I had requested a 2PM late check out via my hotel room phone to the front desk. On the morning of my check out date, I'm not sure if it was the same lady (I think it was), she knocks on my door at 1:30pm. I say "Hi" and the first thing she says to me is "ARE YOU CHECKING OUT?!" without even greeting back or saying good afternoon at least. She made me feel like I did something wrong in this accusatory tone of voice. Anyways I told her "I have 2PM late check out. I called before." And she didn't apologize or anything and walked away while say "Nobody told me." Extremely rude and unprofessional.

What a wonderful hotel! My only issue was finding it as it is back from the road, behind two restaurants and next to a Mall. It looks like a boutique hotel. The rooms are lovely. The ambience is peaceful and welcoming. Brian at the desk couldn't have been nicer. Will I stay here again if I'm in Princeton? ABSOLUTELY!

I just checked in, but already love this place. Complimentary wifi and breakfast, good rooms, nice people. Can't ask for more!

I'm surprised this is not rated higher. Very clean, modern, comfortable and pleasant. I find no fault in this hotel. I travel a lot and this was a gem.

Do you love to have a relaxing stay....then you must go here. Their room layouts are just amazing with the mini-bar, living room and bedroom. We had such a great time just relaxing, going to the indoor pool and then ordering in and watching some movies. The staff here was REALLY nice and helpful. The breakfast in the morning was delicious and the rooms were really clean. I wish the pool would have been a little warmer for it being winter, but I am always ALWAYS cold :) All in all, I can't complain about anything for our stay. The lady who checked us in put us in a nice quiet room and the location itself is within walking distance to a couple major restaurants (On the Border and PF Changes) as well as a little mall for shopping. If you need some quite, just ask at the front desk and they would be more than willing to help out I am sure.

My family and I came to Princeton for the Christmas holidays, as we used to live there and wanted to bring back some old memories. We chose to stay at the Hyatt Place; because it was close to many different things (Market Fair, Highway 1 etc..) We were not one bit disappointed. The room was clean and fairly big. The breakfast was not gourmet, but it was good. The service was incredible, they were all very nice and very helpful. Everything together was great! Next time we come back, we are definitely staying there again, and we highly recommend it :)

Worst hotel experience I've ever had! We reserved rooms online only to arrive and have them tell us they didn't have the rooms we reserved online. Once we told them that we had prepaid the hotel rooms they asked for cards for incidentals costs. They said only $25 would be withdrawn from our accounts as a security deposit but proceeded to withdraw $207 for each room that had already been prepaid! Absolutely absurd hotel experience. Do not come here.

What's up fellow road warriors! Ok, I'm not REALLY a road warrior. More like a squire. But still. This place is pretty cool, much cheaper than comparable alternatives, and they do room service! It's a thing! It's like finding out dinosaurs are real. It's in a good location, next to a mall, with lots of restaurants in walking distance. My room was beyond quiet, I never heard anyone else during my entire stay. The bed was a little smaller than what I'm used to, but more than adequate for my 5'8". Lots of space to spread out, with a refrigerator in the room (but no microwave), desk, random couch (it didn't line up with the TV so kind of a space filler but nice to put my bags on), table, big bathroom, bar/sink area. Super courteous staff, I'm a Marriott loyalist, but these guys put them to shame. Only two complaints, the air conditioner didn't have the most intuitive of controls, and there were two of these weird fly/ant bug things on the bed when I was going to sleep.

Very good breakfast (like the best I've had at a hotel) and very nice staff. Clean and updated rooms. Both beds in our room though were broken. I can't believe they have not replaced them. One made the loudest noises and felt like there was no support under the mattress. The other was completely sunken in on one side. Awful sleep for two nights as a result.!

Stayed over on a Saturday with my husband. The hotel looked nice and the check-in was easy. The room was well-appointed and clean. One observation about the free coffee in the room, please provide disposable cups, I don't trust the cleanliness of ceramic mugs and drinking glasses. Only one elevator was working so we had to always wait. The room doors are in need of a paint job , unattractive and makes the hallway look shabby. Went to the lobby to relax after dinner for coffee and dessert. Group of girls were very loud and a few people at the bar were disruptive and cursing. The one person at the desk did nothing . We left the lobby because it wasn't a comfortable to sit there with all that noise, what a shame! Between midnight and 2:00 am we heard a very loud tv then people outside making a lot of noise. I noticed many teenagers in the hotel. I mentioned the noise when I checked out but the front desk person didn't seem interested, The free breakfast was average. Glad we used points for our stay!

Dantes Inferno! A/C not working in my room with an early morning meeting looming! Beyond pissed with this crappy hotel!!!!

I just had to take a moment and thank the staff at this amazing hotel. Robert and his manager was beyond accommodating. I'm from Los Angeles and traveled to Princeton for a job, I was stuck in the lobby for hours because I arrived so early. Without hesitation, they extended their assistance in making me feel as comfortable as possible for 5 hours of wait time, knowing I was from out of town and alone. They really saved the day and I never have had so much offered hospitality. Thank you so much and I hope anyone that comes to Princeton chooses this hotel!

Love this place. The rooms are great and quiet. Rob at the front desk is amazing. There are tons of restaurants within walking distance as well as a bar in the hotel. These guys are doing it right. Even the cleaning staff that I met in the hallway are super nice. Perfect for a Buisness travel or and the Internet is super fast

Beyond being ultra-friendly, the staff at this Hyatt Place went out of their way to made me feel special. Couple that with spacious rooms, comfortable beds and pillows, great shower, and a very convenient location, this Hyatt Place is now my regular accommodation in the Princeton area.

Great place, not your usual Hyatt Place..

This is my first stay at a Hyatt Place. I was immediately greeted by an employee, who then very happily allowed me to check in early at 10am. She and two other employees even made some extra efforts to make that happen, even though all I asked for was to generally check-in regardless of whether my room was even cleaned yet. On my various trips thru the lobby over the next 2 days, I was always greeted by an employee. The rooms and public areas were all clean, well appointed, and in good repair. I enjoyed the decor and room layout. The continental breakfast was a good selection for what is commonly included in comparable offerings at this price point. All in all, we had no complaints and a very enjoyable hotel stay.

Nothing compared to the Regency across the road. Our room smelled and the room they switched us to was the same.. would have left and rebooked elsewhere if it wasn't so late.

Was greeted by Zack very nicely, checked in super quick. Nice hotel, great room layout. Went to pool which was crowded but water was very chlorinated and foggy. Couldn't see my hand under water and found large bunches of hair floating in water. Area looked like it hadn't been cleaned in awhile and there were no towels to be had at 4:30pm. Went to room and started to setup sofa bed for my kids and when I opened it I found it had never been changed since last person used it. Sheets had stain that went all the way to mattress and was quite disgusting. Went to Zack and he informed me there were no other rooms, no housekeeping staff on site and I'd have to make the bed myself. When I pulled off the sheets and mattress pad and saw the stain all the way to mattress I decided to use the linens Zack gave me to setup a bed on couch for my one kid and the other slept with my wife and I! Not sure if I would stay here again due to being thoroughly disgusted.

When did the Hyatt Place turn into a five star hotel? Pretty recently. Yeah, it's still a Hyatt Place, which in my opinion is up there with higher rated hotels for the room design alone. But they just replaced all the carpet and furniture in the rooms. Nice! The only downside is that they removed the tubs and replaced then with (gorgeous) showers. Sorry, I like tubs because I travel with mini-Lysol and clean it myself. Anywho- I can overlook it because the service here is really unbelievable. Day one, Isaac at the front desk made me a salad and helped me find a rental car when mine didn't show up. He also introduced me to a good car service. The next day they offered to move my room when the child next door was alternating between screaming bloody murder and playing the violin most of the evening. (Random!) Then on the last night I came in from the snowstorm where the restaurant I wanted to eat at was closed and Noah at the front desk somehow managed to produce a plate of food from this place just for me. Oh, did I forget to mention that someone else who works here cleaned the snow off my car for me this morning? Seriously- I'm not making this up. This all happened to me in the midst of the worst business trip ever (flight cancellations, cars not showing up, etc. etc.) Also, the breakfast was nice this time since the soccer team hadn't trashed the place. A few other tips about this location: The strip mall with Whole Foods is not far so you can go stock up; There's also a dry cleaner in the same strip mall, ATM, Marshall's and SPA (Sydney Albert or something like that); Barnes & Noble and Pottery Barn are adjacent. Enjoy your stay but don't take my room. I'm coming back.

This hyatt place has gone downhill and is dirty. Examples: food smeared on elevator door on Sunday still there on Thursday, waters never replaced in the drink display my entire stay even though front desk had waters behind the counter, housekeeping is TERRIBLE. They don't empty trash, replace toiletries or even put the fresh towels in their place- they just leave fresh ones on the unwiped bathroom counter.

I just stayed here for four days after the hurricane and I felt like I had to review them because they were SO GOOD with us during this crisis. The hotel was very busy and on the night of the hurricane the staff members were still serving everyone food and drinks and asking whether we needed anything even though they were very understaffed due to the weather. The same three ladies were there four days in a row, working 4am to midnight and they were still always pleasant and accommodating with us and everyone else there. Their own systems were down and things must have been quite difficult and stressful for them but they didn't show it. If they could function this well under such difficult circumstances, I am confident they're great under normal ones. As for stuff you would care about not in a crisis: rooms were nice and roomy and clean, with a separate seating and sink/desk area, the beds were really comfortable, and the breakfast was plentiful. The lobby is really nice and everyone was meeting down there to exchange information about the storm and watch TV. It's close to Princeton and they have a free shuttle to get around, although everyone had cars. I would absolutely stay here again, hopefully under better circumstances.

I stayed at the Hyatt Place about 2 weeks ago. It was a BAD check-in experience. We arrived at the hotel about 10:30pm on a weekend. There was a clerk at the front desk, but he could not check us in. Only the "check in" person can do that. We asked where the check-in person was. He was giving a tour of the hotel. We waited. We waited. We waited. About 20 minutes later, he finally returned to the front desk. He offered a reluctant apology that quickly turned to attitude when we complained and asked his opinion of whether this customer service comported with Hyatt. He had nothing to say. I've stayed at numerous Hyatt hotels across the United States and have never experienced service like this. Never. Rude. Unhelpful. Nasty. SUMMARY: There are more welcoming hotels nearby.

I was really impressed by how courteous everyone was, especially Ryan at the front desk and Kumad who took care of the shuttle service to and from the university campus. My stay was perfect and couldn't have been better. If anything, the only thing I was disappointed with was that the girl at the front desk (I didn't catch her name) didn't cancel and reschedule my shuttle service request in the morning and I had to redo it upon checkout.