brycea821
Google
This property is one of the best Hyatts we have stayed at. It felt more like a Park Hyatt or Andaz than a Hyatt Regency, in terms of service, food quality, and on-site attractions. The Fendika cultural center is a unique and inventive partnership and really makes the property stand out. The location is excellent and provides easy access to the city and airport.||||Service||- Check was easy and efficient.||- Staff were incredibly friendly and checked in on us throughout our stay.||- We were explicitly welcomed as a Hyatt Globalist at the front desk and with a note in our room.||||Room||- The suite layout makes efficient use of space. It may not be as large as other suites, but it didn't feel small.||- Two luggage racks is greatly appreciated.||- Entryway bathroom in suites should have a hand towel. I think moving one from the main bathroom would be fine to avoid increasing the number of towels per room.||- Some of the cabinet drawers in our room are loose/not well fitted.||- Shower pressure was good.||- There were plenty of power outlets and USB sockets.||- The light switches were slightly unintuitive; I had to go to the entrance of the suite to shut off all the lights.||||Public Spaces||- The lobby is elegant and spacious.||||Dining||- The hotel breakfast buffet was quite good and had ample options available. Service was fast and polite. At other properties, I often find breakfast buffets underwhelming, and table service too slow for a quick bite. I was impressed with the options at this buffet, the speed of service, and self service options for drinks.||- The cafe near the elevator is great for grab and go snacks. ||- They have a number of other restaurants on site and nearby.||||Fendika||- The Fendika cultural center is an excellent partnership and was one of the highlights of our trip.||- Every evening they have a program of either traditional dance and music or contemporary music such as jazz.||- They also have an art gallery with works from local artists.||- They serve food and drinks as well.||- Tickets are cheap and advanced reservations are not required.||- We met the owner, who is a well known dancer. He is very authentic and passionate about his work. He seems to be there every night and sometimes DJs.||- Batiru from the front desk recommended it on our first night and we were very glad we went. We even came back on the second day!||- Fendika is a huge selling point of the hotel; I would come to this hotel even if I was not a Hyatt globalist just for that.