Hyatt Regency Bali

We booked this hotel last minute when our initial accommodation was cancelled due to a delay caused by the volcanic eruption. Boy were we impressed! The service was exceptional, staff even took the time to learn our names. ||Breakfast was particularly good. Despite being a buffet, the design means it remained peaceful. Staff were attentive and quickly asked whether you wanted more drinks, delivered fruit selections without asking, and memoriesed our coffee orders. We particularly looked forward to greetings from Yoga every morning. He was so personal and provided exception service. ||The hotel is centrally located on the beach and within walking distance to the new ICON mall. Food options and quality at the restaurants were great. The kids club provides one hour free attendance and the girls there are very attentive. ||Great stay!

Great resort and fantastic location for a family holiday in Bali with children.||||The beach front location made it super convenient. The beach walk meant we could make our way around Sanur with an easy, well maintained walking path that went all the way to the Icon Bali shopping centre.||||The resort itself was also amazing. Very well maintained, with lots of greenery giving it a very calm, peaceful atmosphere all the way through the resort. ||||Having access to the club via the family suite was also great. Other club rooms I've been to have only provided canapes and finger foods but the club here provides enough proper food and variety for dinner, which is what we did every night during cocktail hour. Breakfast is also awesome both at the club and it's main restaurant Omang Omang.||||Pools were nice and varied with nice little touches that kept the kids entertained. And the turtle sanctuary was also a huge plus, giving the kids a different experience being able to see and feed the turtles up close.||||Finally, the exceptional service provided by the staff from check-in all the way through every part of the resort is top notch.||||Can't recommend this resort enough - probably the best value for money you can get at a beach front resort in Bali with a balance of luxury, facilities and convenience for young families.

We recently stayed at Hyatt Regency Bali to celebrate our wedding anniversary and overall had a truly memorable experience. From the moment we arrived, the warmth and hospitality of the staff stood out — everyone we met was eager to help and made us feel right at home.||||A special highlight of our stay was our visit to Shankha Spa, where Hany(?) gave us one of the best spa treatments we’ve ever had. Her deep knowledge, skill, and genuine care turned a good massage into an outstanding experience. It was bittersweet to hear this might be her last few months at the resort — we sincerely hope management finds a way to keep her, as she’s truly an asset.||||We also spent a lot of time at the Regency Club, where Diah and Desy were consistently warm, attentive, and thoughtful. They remembered our preferences and were always ready with a friendly greeting, making each visit feel personal and special. The food and drinks offered there were also very enjoyable, adding a lovely variety to our days.||||We did have a minor issue at Pizzaria, where our dinner was unfortunately quite salty. We were hungry enough to finish it, but needed quite a bit of water afterward. Not a huge deal, but perhaps something the kitchen might keep an eye on for future guests.||||Despite that, we left with wonderful memories of our anniversary celebration. Thank you to the entire team for making our stay so special — we’d happily return in the future.

This hotel was immaculate and the staff were so friendly. The grounds are beautiful, with fantastic pools. While the hotel is beachside, it was too windy to sit out there and the beach wasn’t suitable for swimming. ||I required some medical attention while there and the staff couldn’t have been more helpful and always checked up on me, even when I was back home. Thank you so much 🙏🏻||The rooms are spacious, very clean with a great balcony. ||Highly recommend this hotel.

Amazing location, first time staying in Sanur and will definitely come back to the Hyatt. Best buffet breakfast I have ever had, great pool area, nice rooms, the gardens and grounds are kept in very fine nick and every staff member you walk pass will say hello, very friendly. 10/10 experience and will absolutely be coming back.

Hyatt Regency Sanur is a beautifully designed beachfront resort that strikes the perfect balance between luxury, relaxation, and Balinese charm. The grounds are lush and impeccably maintained, with peaceful gardens and direct access to the Sanur beach path. Rooms are modern, comfortable, and thoughtfully styled. Staff are genuinely warm and attentive, always ready to help with a smile. The pool area is stunning, and the breakfast buffet is generous and high quality. Whether you’re staying as a couple, family, or solo traveller, this resort is a calm and elegant base in Sanur — highly recommended.

This resort was a nice bit a bit pricey. Many amenities typically included elsewhere, such as breakfast, spa, and various activities, came with additional charges. I found this surprising, as the only truly inclusive aspect seemed to be the accommodations themselves. In my view, the overall value didn't align with the cost.

Clean, elegant, comfortable, and incredible service. I only wish that we had more time on our stay designated to just staying at the hotel. I could easily spend a week here just to enjoy the hotel and facilities. Well positioned and located, safe area, and great food. We really enjoyed our time here