Yohana D.
Google
*Warm Hospitality That Feels Like Coming Home*
From the moment we stepped into Grand Hyatt Regency Sanur Bali, the warmth and genuine hospitality were unforgettable. The front office staff welcomed us with an understanding that every guest arrives after long hours of travel. This awareness showed through their thoughtful gesture of inviting us to sit comfortably in the lobby while waiting for check-in, accompanied by chilled towels and refreshing drinks—a simple yet meaningful touch that truly reflects the values upheld by the Hyatt Group.
The front office team never lets guests stand unattended; even during peak hours when the counter and lobby are full, they promptly assist check-ins using tablets or take a moment to ask what each guest needs. This responsiveness ensures that even in the busiest moments, everything remains smooth and well-handled.
Our 6-day, 5-night stay revealed a quieter, more serene side of Bali—Sanur, with its calm atmosphere yet unlimited dining options. The hotel mirrors this charm beautifully through its lush, well-designed landscape that pleases the eyes and soothes the heart.
Breakfast at Omang-Omang Restaurant offered an impressive variety, with each dish maintaining excellent quality and taste. The attentiveness and warmth of the staff turned every breakfast into a perfect start to the day. They also open to serve you for lunch and dinner!
Grand Hyatt Regency Sanur Bali embodies the essence of Hyatt’s values through heartfelt hospitality and professionalism that make every guest feel as if they are “sleeping in their own home.”
"A stay that blends comfort, warmth, and elegance in the most memorable way."
~Yohana Dee~