Hyatt Regency Cairo West

Stayed in Room 1458 – June 2025 I stayed with my wife for one night at Hyatt Regency Cairo West. We booked a Deluxe King Room via Booking.com. At check-in, we were offered a complimentary upgrade to a room with a “better view,” but it had twin beds, which was not suitable for a couple. After pointing this out, the receptionist handled the situation well and upgraded us again to a suite. The suite (Room 1458) seemed nice at first but revealed several issues: – A stain on the bed sheet between the pillows – Dirty grout and poorly fixed ceramic tiles – Sliding doors that didn’t close properly and made noise – Mosquitoes during the night, which disturbed our sleep We had to call housekeeping immediately to change the linen. The breakfast buffet was large in variety but lacked structure or system. Guests were helping themselves before checking in, which made the experience chaotic. Hotel staff were respectful and polite. The public areas were modern and nicely designed. However, the room quality and cleanliness are far from what you’d expect in a true 5-star hotel. In my view, the hotel is closer to a 3-star standard internationally (maybe 4 stars by local Egyptian standards). It has potential, but rooms clearly need renovation and better maintenance. Attention to guest comfort and hygiene must be improved.

My stay at the Hyatt Regency Cairo was honestly the best hotel experience I’ve ever had. Everything was spotless and beautifully maintained, the location is perfect, and the pool is absolutely stunning — one of the nicest I’ve seen. What truly made my stay unforgettable, though, was the staff. A heartfelt thank you to Amr, Ragab, Ali Mohammad, and Madonna for their incredible hospitality and kindness. They went above and beyond to make me feel welcome. I can’t recommend this hotel enough and can’t wait to return!

Hyatt Regency Cairo West is a (very) good 5-star hotel, very modern (brand new actually) and with all the services and facilities you may need. The staff is very welcoming and kind, the breakfast buffet is perfect and the rooms are spacious, clean and well equipped, some have the view over the pyramids. The only downside of that hotel is also one of its asset: location! Not far from the pyramids and the GEM, the hotel is located in New Giza which is new and very quiet area, with not much animation around it. A car is required if you want to get the most of your trip staying at this hotel.

Really is very good hotel to stay in recommending everyone if they looking for 5 stars hotel and near to pyramid to boom in this hotel. The staff’s exceptional hospitality was a highlight; their attentiveness and professionalism made my stay truly enjoyable. Dining options were diverse and of high quality, catering to various culinary preferences. For those interested in visiting the Giza Pyramids, the hotel’s proximity is a significant advantage.

5 Stars – Felt Like Home at Hyatt Regency Cairo West! We just got back from spending 4 nights at the Hyatt Regency Cairo West, and I can honestly say it was one of the best hotel experiences we’ve had. From the moment we arrived, we were welcomed with warmth and professionalism. Every single staff member — from the front door security to the front desk, wait staff, and housekeeping — made us feel genuinely cared for. One thing that really stood out was how smoothly the hotel helped us arrange a private driver for the day. It made exploring Cairo stress-free and allowed us to enjoy the city at our own pace. Mornings quickly became our favorite part of the day — the breakfast buffet had such a great variety! Whether we were in the mood for something light and continental or craving a traditional Arabic breakfast, it was all delicious and fresh. The hotel itself is beautiful — modern, clean, and very comfortable. We truly felt at ease throughout our stay. If you’re planning a trip to Cairo, I can’t recommend Hyatt Regency Cairo West enough. It was more than just a place to sleep — it really became our home base, and we’ll definitely be returning!

Amazing quality room and very helpful staff. Located close to Giza pyramids made it ideal for a first time visit. New and modern. Spa service was pricey and feel should be adjusted. Restaurant food was the only let down not as tasty as one would like. Overall definitely recommend and would be a place I would strongly consider staying on any return stay to Cairo.

Our stay at the hotel was truly wonderful from start to finish. The rooms were comfortable and the atmosphere was warm and welcoming. What really stood out, however, was the exceptional service from the staff. A very, very special thanks goes to Manar from Guest Relations – she was incredibly helpful, thoughtful, and went above and beyond to make our family feel at home. Moataz Fawzy at Reception was also outstanding, always professional, attentive, and kind. Together, they made our experience unforgettable. I would also like to thank Madonna( Guest relations), Korolous, and Ibrahim Omar for their excellent support, and Mr. Waleed the manager from breakfast service for his hospitality. Bushra deserves a big thank you for welcoming us at breakfast everyday and seat us while Nisreen deserve a big mention for preparing the best pancakes with a smile every morning, while Malak Nermen and Ahmed made sure we enjoyed the best coffee every day. This kind of dedication and genuine care from the team reflects the high standards of the hotel. It’s not just a place to stay – it’s a place where you feel truly looked after. Highly recommended, and I look forward to returning soon!”

Yesterday we had a wonderful stay at the hotel to celebrate our dear friend, the bride to be and everything was perfect from start to finish. The room was beautifully decorated, creating such a lovely and festive atmosphere. The cake was not only gorgeous but also absolutely delicious! Most importantly, the bride-to-be was so happy with all the thoughtful details — it truly made her day feel extra special. A heartfelt thank you to Islam, Madona, and Manar for all your help and support in making this celebration unforgettable. Your kindness and attention to detail made all the difference.