Hyatt Regency Chennai

We ended up at the Hyatt Regency after our flight was canceled and rebooked two days later. We arrived in the middle of the night stressed and tired and the staff were really doing their best to help us out. The only available room was a suite so I can’t comment on the regular rooms but the suite was massive and really special. The view of city was fantastic, the couch was comfortable and having a second toilet is amazing in a hotel room. The food at the in house restaurants was great - the Indian one as well as the Chinese one - although we didn’t try the Italian one. The pool is outdoors and unlike many in India it’s quiet - you barely hear the city. The gym is large and bright with new equipment.

Hyatt Regency Chennai is a pleasant property with best hospitality!!! A shoutout to Housekeeper Santhosh and Intern Ayyanar who have done a fantastic job at keeping Room 205 clean, sanitized and orderly at all times. Everyone were very cordial but Spice Haat Lobby restaurant hostess Srijana, Ayushman, Mahima, Samrat made our stay exceptional and gave us a wonderful delight at morning breakfast.All were very hospitable.They took care of my mom and grandma during the breakfast. At Front desk Assistant Director of Rooms Prajeesh Nair, Receptionist Sagarika, Bell Attendent Ilayakumar,Intern Benedict and Doorman Vadivelan were very kind and ready to help any moment. A special thanks to Guest Relations Executives Madhabi and Aishwarya for arranging a surprise cake and towel art work done by Housekeeping Team on my grand mother's 80th Birthday. Thank You General Manager Ruban Das and entire Hyatt Regency Chennai team for making our 2nd stay at Hyatt Regency Chennai very memorable 🙏

Spent a blissful 4 nights at the Hyatt Regency in Chennai and it was truly remarkable from start to finish. I have never experienced such amazing treatment and attention to detail from each and every staff member. It was as though each employee was handpicked for excellence. There were 4 employees who stood out even though every person was fantastic. Chef Dinesh- your kindness was unmatched and your food was superb. I am not one for vegetables but I can definitely be vegetarian with more of your dishes. The second main chef at the breakfast buffet- I did not get your name but you were always so helpful. Ruth from the main Lobby- such an amazing host. She went out of her way to assist in all aspects. Last but not least, the staff attending to the door and welcoming guests in the car drop off area. They were so warm and welcoming each and everytime we returned to the hotel in the evening. Besides the staff, there were many other highlights such as the rooms which were beautiful done and very functional. Buffet spreads were always something to look forward to. Hotel facilities like the gym and pool were both just perfect. It was my 1st time visiting India and my experience overall was absolutely incredible mainly due to my stay at the Hyatt.

S.madhavan - (House keeping team led by raksha) Hospitality provided by the team was exceptional The hotel exceeded the expectations with its spotless rooms, exceptional staff service, and delicious dining options. Everything from the comfortable amenities to the convenient location was perfectly executed for a relaxing stay. highly recommend it. The spacious and modern facilities added to the overall comfort of our stay. Check-in and check-out were seamless and efficient. A truly outstanding experience from start to finish

I recently had the pleasure of staying at the Hyatt Regency Chennai on the 30th of January, and I would like to express my sincere gratitude for the exceptional hospitality I received during my stay. In particular, I would like to extend a special thanks to the staff for their cooperative and caring attitude. I was feeling unwell with a cough, and I truly appreciated the chef’s thoughtful gesture of preparing ginger water with herbs and honey to help ease my symptoms. It made a noticeable difference, and I felt much better thanks to their kindness. Such attention to detail and care made my experience at your hotel unforgettable, and I am truly grateful for it. Please convey my thanks to the chef and the rest of the team for making my stay so comfortable. Looking forward to visiting again soon!

Very disappointing experience. The cleanliness standards were extremely poor — the rooms had a strong unpleasant smell, the carpets were very dusty, and overall hygiene was not maintained properly. After checking out, all my family members developed wheezing and breathing discomfort, which was very concerning. This clearly indicates a serious lack of proper housekeeping and sanitation. I strongly suggest the management focus on deep cleaning, ventilation, and hygiene before accommodating guests. Until then, I cannot recommend this hotel to families, especially those with children or health sensitivities.

I recently stayed at Hayatt Chennai, and my experience was a mix of highs and lows. While the hotel offered some delightful moments, there were areas that needed improvement. The breakfast buffet was a highlight, with a wide variety of dishes to choose from. The food was fresh, flavorful, and satisfying. I particularly enjoyed the local specialties and the attentive service during breakfast. Another standout experience was the spa massage, which was absolutely fantastic. The masseuse was so skilled, and the ambiance was relaxing, probably one of the best massages I’ve ever had. However, the check-in process was disappointing. The staff seemed overwhelmed and struggled to accommodate our requests, which set a negative tone for our stay. Furthermore, our room felt somewhat outdated and felt like it needed some maintenance.

Great atmosphere and a good place to leave your worries at bay. The staff here is polite, helpful & efficient. The promptly attend to any service request as well. The food quality and variety was great. Location wise works well as it's easy to access for cabs and a few mins away from metro with shopping area nearby. Had a great experience!