Hyatt Regency Dar es Salaam, The Kilimanjaro

Review: Hyatt Regency Dar es Salaam - Professional and Convenient Stopover||||Stay Duration: 1 Night||Rating: 4/5 (Satisfactory)||||The Hyatt Regency Dar es Salaam provided a highly satisfactory and efficient experience for my recent one-night stopover. The hotel successfully delivers on its promise of luxury and convenience, making it an excellent base for business travelers or short stays in the city.||||The Room:||My room was immaculate, spacious, and featured the comfortable, high-quality bedding signature of the Hyatt brand. Despite being a brief visit, the room felt like a true retreat. The complimentary amenities were appreciated, and the view, overlooking the harbor and city, was a definite highlight that made the short stay more memorable.||||Service & Efficiency:||Check-in and check-out were smooth, with staff demonstrating professional courtesy and efficiency, which is critical when timing is tight. I especially appreciated the quick service when requesting a late-night amenity. All interactions were handled promptly and politely.||||Location & Amenities:||The hotel's central location is highly convenient, offering easy access to the main city areas. While I did not have time to explore the full range of dining options, the lobby area and overall atmosphere were welcoming and well-maintained.||||Area for Minor Improvement:||While the overall experience was excellent, there was a slight delay during the initial check-in process which could be streamlined further, particularly for guests arriving late. This is a minor point, but improving lobby wait times would elevate the experience to truly outstanding.||||Overall:||This was a comfortable and highly dependable stay. The Hyatt Regency Dar es Salaam is a solid choice for anyone needing professional service and a restful night in the city. I would recommend it for both short business trips and leisure travelers.

An amazing place to stay! The Hyatt Regency Dar es Salaam – The Kilimanjaro offers stunning views of the Indian Ocean and the nearby seaport. The rooms are spacious and beautifully maintained. The food is absolutely top-notch — from breakfast to dinner. The staff are incredibly friendly, welcoming, and professional. The entire property feels very secure and well-managed. A perfect blend of luxury and comfort in the heart of the city!

I had an outstanding experience at the Hyatt Regency! From the moment I arrived, the service was beyond exceptional. A special thank you to Shaban and Sharif, who went above and beyond to make sure every detail was taken care of with warmth, professionalism, and genuine care. Their attentiveness made me feel truly valued as a guest. Additionally, the Swedish massage from Miriam, was absolutely incredible. She created such a relaxing atmosphere, and the massage itself was one of the best — perfectly balancing comfort, technique, and rejuvenation.

We were traveling in Africa and stopped in Dar es Salaam for 3 different nights due to connections. We had a wonderful night at Hyatt Regency and I wished we booked with them on our other nights. It's about 20 to 40 min. from the airport, depending on traffic, which can be pretty bad at times.||Facility is clean and room is modern and nice. Staffs there are friendly and very helpful. Buffet breakfast was very good and the roof top bar is nice. Hyatt Regency at Dar es Salaam would be our first choice of accommodation for our travel needs when connecting through.

This is a luxury hotel with a rooftop offering sea views. You can swim in the pool and enjoy a tropical fruit juice. The staff are very friendly—or at least we met a very friendly person. However, as you walk to the hotel along the side street on the seafront side, there’s a strong, unpleasant smell in that street.

Hyatt Dar Es Salaam is not worth the money they are charging. The hotel is getting pretty tired based on room condition and service supplies. ||||The hallways to the rooms are quite dark and seem to require updating. Our room, generally was fine. However, the shower had orange algae stains on the grout due to a lack of consistent cleaning. The hot water pressure was non-existent. There’s a large tub in the bathroom but, based on the water pressure, it would take 40 minutes to fill it.||||The breakfast restaurant was very disappointing. There were loads of service staff but no service. It took a long time to get coffee and staff seemed to congregate by counters talking rather than serving. ||||Another issue is having to fill out an ‘egg request’ form. They provide a chit of paper with options printed on it and a pencil. This is NOT something that a guest wants or needs to do at breakfast. THATS WHY YOU HAVE SERVERS! ||||Regardless of filling out the form, eggs did not come. After 20+ minutes of waiting and my wife finishing her omelet, I had to re-apply for breakfast. The eggs were so underdone, they were still translucent in the centre. ||||The next day was a repeat of the first - even with a notation to the server of the experience the day before. ||||The pool area is not great. There are vast areas that have no outdoor furniture - just void space. Your initial impression is that you are in a restricted area undergoing redevelopment. When you finally see the pool area, it’s not super appealing. The loungers have dark grey plastic covered cushions that look dirty. They may not be dirty but that’s how they look - unappealing. There’s no music, potted plants - nothing appealing.||||Hyatt is delivering a sub par product for an above par price. I would check out the Delta by Slipway.

This is the only hotel in Dar Where I can confidently expect outstanding service. The facilities are beautiful and the staff deliver great attention to detail and radiate genuine warmth. I love this place and return monthly with great pleasure.

It was a wonderful stay, stunning sea views, a solid breakfast with great quality despite a smaller selection, and top notch facilities like the gym and pool. The room itself was a bit compact, but the view made up for it. We had a hiccup at check-in when our request for twin beds wasn’t initially fulfilled, and it took a while to sort out. Also, when you call the reception, they don’t often answer the calls or accommodate the request. Special thanks to Joan for stepping in and turning things around, her support really elevated our experience.