Hyatt Regency Dusseldorf

I have been here twice now. Once for business and once with my partner. The location of the hotel is perfect for me. You can have a nice walk alongside the Rhein to get to the old town of Düsseldorf. There are plenty of options for dinner around the hotel as well. There is a big enough parking garage beneath the hotel with plenty of chargers as well. The staff has been always welcoming and friendly. They are very attentive to the guests and are happy to help out when needed. The rooms are spacious, clean and well maintained. The amenities are Hyatt standard and plentiful available in the rooms. The club lounge is nicely designed and offers a retreat from the hectic world. The breakfast and drinks very delicious and worth their price. I will for sure be back when I am back in town.

We arrived at the Hyatt Regency Düsseldorf early in the morning after traveling overnight from Canada and then taking a train from Frankfurt. While we understood that our timing was not ideal, we had proactively requested early check-in online in advance, though we never received a response.||||Upon arrival, we were told the only available option was a paid room upgrade. Given that we were staying for four nights, the additional cost was not reasonable for us, so we declined and opted to wait for a standard room. What followed was extremely disappointing. We were left waiting in the lobby for approximately four hours, exhausted to the point of falling asleep on the couches, while multiple guests who arrived after us were checked into rooms ahead of us.||||It was not until close to the 3:00 pm check-in time that my wife approached the desk again. At that point, a male staff member apologized and immediately issued us a room key…raising the question of why this had not been done earlier.||||Unfortunately, the two female front desk staff we dealt with initially were dismissive and unhelpful, and their approach lacked basic customer service standards. In contrast, the male staff member was professional and apologetic.||||Once in the room, the experience did not improve. The bed was extremely firm (arms kept falling asleep), and the pillows were poor quality…filled with air and flattening completely when laid on. Overall, the room and comfort level did not align with expectations of a five-star hotel.||||Based on this experience, I would not recommend this hotel. If you do stay here, I strongly suggest dealing with the male front desk staff rather than the women we encountered.||||PS - the maid was at our door between 8:30-9:00am daily, so we know there were clean rooms they could have put us into. So disappointing Hyatt…

This hotel is well located with very helpful, friendly and professional staff. The Regency Club is a nice space to relax or enjoy snacks and cocktails. Breakfast is always excellent!||On this particular stay Enrico (Regency Club) and Lena (Chef) went out of their way to accommodate my wife’s lactose intolerance during the canapé and cocktail hour!||The bellboy is also always very friendly and welcoming!

Very good hotel although not right in the main city. Only stayed 1 night but the room (on the 12th floor) overlooked the river and was very spacious and well equipped with both a shower and bath in the bathroom. Ate in the bar in the evening and the food was very good as was breakfast too. Staff were very professional and friendly.

Beautiful rooms with amazing views! The concierge staff in Düsseldorf, Donica was very helpful in showing us where everything was, and what times the Regency Club was open. The Regency Club is wonderful and the staff for the Regency Club, Miller, was very attentive. We hadn't been to Düsseldorf before and Miller helped us choose cocktails and beers that suited our preferences. We will always choose Hyatt over any other options because Hyatt delivers on the standards we've come to expect. The Hilton pales in comparison. Hyatt is the only way, all the way, whenever it is available. We've been in Europe for over a month and everytime we stay at a Hyatt we are very pleased with the result. The few times we decided to stay at the Hilton, we have regretted it and wish we chose Hyatt instead. In the future, it is only Hyatt for us! We do not want to be disappointed anymore when it comes to service and accommodations, and the only way to avoid that is to go with Hyatt everytime. They have never let us down.👍 With staff like Miller taking care of Regency Club members in Düsseldorf, we know that every experience will be the best! We stayed at the Hyatt in Paris, Köln, and Düsseldorf during this trip. Thank you Hyatt for a wonderful time in Europe, especially in Germany!

Was there for brunch on a Sunday in October, the food was good, not too many choices, but enough for picking… quality and taste also satisfied. Just the environment and deco are quite old, another table got two guests were complaining about the stains on the couch… generally still a not bad experience.

Wonderful location, we had a great time staying here. Honestly our first time was actually better than the 2nd one. Everything was great until on our check-out day, housekeeping was already at our door at 8AM! We were still were sleeping and that woke us up! We did not expect to be disturbed this early in the morning. Also housekeeping should not come this early before we are checked out.

Hyatt Regency Düsseldorf is truly an exceptional hotel! 🩵 Its location is absolutely perfect — right in the heart of MedienHafen, on the banks of the Rhine River. The river views from the rooms and the restaurant are stunning, both day and night. With its modern architecture blending seamlessly into the glass towers around it, the interior atmosphere remains warm, elegant, and relaxing. Especially in the evening, enjoying a drink or breakfast while watching the reflections of the city lights on the river is an unforgettable experience. For both business trips and city visits, it’s one of Düsseldorf’s most outstanding hotels in terms of location, view, and ambiance. 🌇✨ Our guests from Turkey were also extremely satisfied with their stay, especially praising the view, service quality, and comfort. 🇹🇷👏

View & location are fantastic Breakfast is amazing with quality & variety Staff is generally helpful & kind

He Hyatt Regency Düsseldorf is a very nice hotel! The reception was very friendly and accommodating. My room was amazing! Walk in rain shower, the bed is a Cali king. 5 Star all the way. The free breakfast was absolutely delicious!!! I'm talking a serious spread of fantastic food peeps! They have Brompton fold up bikes you can rent and go cruise the city! I guess my only complaint would be the gym was small and lacking but other wise this hotel is absolutely perfect!!!! Located right on the river here in Düsseldorf. The views from the rooms is very pretty! So if your ever in Düsseldorf Germany this is where you want to stay!

This place is situation by the Rhine River which is of excellent location. Exceptional breakfast spread. Great view at the lounge which offers excellen Rhine River view. The rooms are great especially if you get upgraded to a suite with 180 degree view of the river. The room si very well decorated with the stereotypical second window which has a small cut out for fresh air, frische Luft is serious business in Germany here. Very cute. The rooms are huge, and because it's a suite you get your own work area. Best BBC station to give you the European version of America (could no have picked worse time to come to Europe with the mass shooting and all, a bit depressing for Americans but at least you get the news coverage in English). The view is great, as I mentioned, it's one of the newer hotels, and thus the breakfast offers abundant selections. As a Diamond member you can get fresh in room service breakfast or choose to dine at the top of the hotel lounge area or the downstairs big spread, three choices is better than none, that's for sure. The real treat is the afternoon lounge activities because you get the Kaffee und Kuchen (coffee and cake) experience, like a typical German would do. The dinner buffet served at the lounge is very good, better than some of the other places I've been too, and this being a Hyatt Regency, it pulls all stops. The only complaint is the lack of fast internet, sometimes you have to log in and out a few times to make the phone connection to work to back up your Google photos. A bit annoying for the internet instagram yelp facebook vine plus work obsessed person. Get a glass of Rose, or local bier, and soak in your bathtu, enjoy the day and evening, you've earned it.

First time at this hotel. Wow. Really nice. This hotel can't be more than a few years old. About a 15 minute drive from the airport. Decor is modern and again looks brand new. Very nice lobby with the check in desk in the right as soon as you enter. Someone grabs your luggage as soon as you get in. The rooms are very nice with great views. There is a bar and a restaurant in the lobby. I checked in early so the free breakfast didn't kick in until the next day, but I was starving so I decided to eat at the breakfast buffet anyway. Kind of pricey at 30 euros but the buffet was excellent. Plenty of bread and cheese and cold cuts. As well as eggs(made to order if you choose), bacon, sausage, potatoes. Nice fruit spread along with all of the juices and coffee or tea. The wait staff were super polite and pleasant. I will definitely stay here again the next time I am in Düsseldorf.

Reviewing the outside bar only! This is the place to come and relax! What an awesome scene! With nice pillows, couches, and padded seats all around outside, this trendy and chic place is great to just chill out and gaze at the rhine! I was told this place used to be called Monkey Beach, and now has been remodeled (or built?) to have this outdoor bar. Drinks are delicious,and the scenery is beautiful! I could see this place turning into quite a great nightlife scene at night. I highly recommend coming here to check out the surrounding and sip on some liquid delights!

It is a nice hotel with a great location. The rooms looking to the river are very nice in general, but some have a strange distribution (for example the 1708, in this room you walk through the bathroom to get in the room, there is no privacy if the cleaning person or so walks in). The rooms looking to the other building are ok but the view is obviously none. The suites have the best views to the tower and the city center no matter in which level you are. In one of the rooms I Stayed, there were some technical problem with the air condition and even though we complained they could not help us. On the other hand, the cleaning woman threw away one of our belongings by mistake and the staff was responsible enough to look for it and return it to us. The breakfast buffet is perfect with a great variety and a very nice looking restaurant. There are two bars, one of these called Pebble's (or so) and in the summer nights gets into a really party mood, during the day you can come to chill out and enjoy the sunshine. Around the hotel there are plenty restaurants, cinema and nightclub

Pretentious and pricey but they are nicely situated in media harbor area. We strolled here from the Ko shopping area and sat in the bar for drinks and a rest. Staff were rude - asked if we had reservations or were guests. When we said neither they directed us to sit in the bar area even though the cafe was 2/3 empty. The cafe area has nice tables and views of the harbor. The bar area is fine but not as nice as the cafe. They then proceeded to overcharge us for a glass of orange juice - 8 euros instead of 5 - they thought we had gotten fresh-squeezed but we could only order from the bar menu so we only got the canned version. Goes to show you that you are better served to treat everyone like first class citizens.

I have to be honest; I felt a little guilty staying at this Hyatt and even more so now writing this "Very Good" review of the property. My wife and I have been Starwood loyalists since 2002 so I hope no one from the SPG program is reading this :) But our great stay warranted praise. We came to book a Club King Room (18th Floor) because we had accumulated a massive amount of points through our Hyatt VISA card. My wife and I were looking for quick city escape to cash in on some of our points and the Hyatt Dusseldorf came into the picture. It's a stunning property located on the waterfront, and the views of the wind swept snow across the river from the bar and club lounge were amazing. Our room was incredible, amazing view, and comfortable bed. I loved that the shower was separate from the bath tub. I've grown tired of taking gigantic leaps into the tubs at most hotels. Plus most of the tub/shower combos just have a half glass door that does nothing for water control. But the Hyatt nailed it with their design. Nice job. Service at reception and in the lounge were top notch! Edeltraude at the front desk (I hope I spelled that correct) was an absolute pleasure during checkin/out and when I locked myself out of my room. This actually happened to me twice, once I left key in the room second time my wife left the Do Not Disturb on and I could not key back into room. The club lounge guys were of equally excellent assistance getting me back into my room. Speaking of the lounge, it was superb. Beautiful views, as I mentioned, and great atmosphere to relax or to get some work done. There are soft drinks, juice and coffee available all day. I'm still jittery from all the expresso I had during our stay. The lounge offers complimentary appetizers, beer and wine from 6pm-8pm. Kuddos to the evening lounge staff on Saturday (3/23) for putting out a delicious spread and ensuring my wine glass was topped up if I wanted it. The only downfall of the hotel was the service at the lobby bar and the hotel restaurant. After a long walk from the Dusseldorf Station to the Hyatt (40min) we were starving so we went to the lobby but found the restaurant closed (2pm) so we settled for the bar which did have a nice menu. However, we stood for a good 5 minutes at the bar waiting to be noticed as one of the staff members seemed more occupied with preparing a fruit smoothie from a plastic bag to acknowledge our presence. But the food made up for this incident, the Dusseldorf currywurst was excellent and my wife's Caesar salad was one of the best we've ever had. Even though we were full from the great selection of apps in the club lounge that evening, my wife and I still had a craving for sushi after seeing it on the restaurant's menu from earlier that day. Now this gripe could partially be my fault. I've learned over the past few months in Europe that water needs to be ordered specifically as "tap water" otherwise you get pricy bottled stuff. I thought we were clear on our request from our server but before we knew it we were being poured a bottle of still water. Since my glass was full already, I didn't make a stink. But I really should have after I saw the €10 price tag they tacked on for the water. Not a big thing and like I mentioned I'm partially to blame for not complaining but I felt our server understood our request. The hotel also has a very nice gym, by hotel standards and a nice spa area equipped with jacuzzi, sauna, and steam room. Great way to unwind after a long day of traveling.

Beautifully appointed hotel with great location and stunning views. Excellent beds / linens, comfortable bathroom and good personal care products. Wi-fi slower than desired (17th floor, harbour facing room). Wonderful service and food in the lounge, good wine, great cheeses, and tasty, fresh hors d'oeuvres. The highlight of breakfasts (in the lounge again) were wonderful hearty rye breads and high seeded loaves. Great quality Althaus teas. Excellent, personal, quick service. Overall, a restful four-day vacation.

Amazing hotel. Incredible views. The staff is super friendly. I stayed here for five nights and couldn't be happier. Worth every penny. If I came back to Dusseldorf, I would definitely stay here. Breakfast at DOX is amazing. Hotel is walking distance to many restaurants. Great experience.