Hyatt Regency Sofia

Great hotel. Just celebrated five years anniversary. Nice and clean rooms. Well maintained hotel. Restaurant and bar with delicious food. Amazing rooftop bar with a great view of the Sofia city centre and around. Very friendly and helpful staff. I highly recommend staying in this hotel while you on business or holiday trip in Sofia.

Absolutely wonderful experience – highly recommend! Our stay at Hyatt Sofia was outstanding in every way. The hotel itself is beautiful, elegant, and exceptionally clean. The room we stayed in was upgraded to a lovely garden-view room, which was spacious, quiet, and very comfortable. The location is excellent — close to many great restaurants and right next to a 24/7 convenience store, which made grabbing snacks and essentials super easy. One of the most touching moments was the thoughtful surprise arranged by the hotel staff to help us celebrate a special occasion (a graduation). A handwritten card, fresh fruit, and wine made it truly memorable. The rooftop bar has breathtaking city views, amazing cocktails, and delicious food. Breakfast was top-notch — a mix of buffet and à la carte items with high quality and reasonable pricing. The spa, though not very large, is well-equipped, peaceful, and has friendly staff who go out of their way to make your experience relaxing. Every staff member we encountered was professional, kind, and welcoming. We truly felt cared for and appreciated during our stay. Without a doubt, we would love to return.

We had the best stay at Hyatt Regency Sofia of any hotel during our one month travel throughout the Balkans. Fabulous big room, with a huge TV; great bed; luxurious towels and linens; good breakfast; and modern automatic lighting. The only thing that could have been improved were the slow elevators.

We had an amazing stay. The check in was very friendly and professional. We received an excellent upgrade. The rooms are clean, quiet and spacious. We had a welcome food and beverage gift. The bathrooms are clean. The bathtub is big and the shower is wonderful with great water pressure. The lounge is spacious and clean with excellent choices of food and drinks. The breakfast is amazing as usual with a wide variety of choices. The parking was easy to navigate and very convenient right under the hotel. Overall, we had a wonderful stay and can't wait to go back.

Great hotel, right in the centre of Sofia. Rooms are fairly basic but have everything you could need. Staff are helpful and room service is 24/7 with lots of local options as well as international dishes. Service, including check-in and at the spa, was very good also. Can’t complain about anything, especially for the quite reasonable price.

We really enjoyed our stay at Hyatt Regency Sofia. I would absolutely stay here again. This hotel knows what it’s doing. Of note, the lounge, the gym/spa, and the breakfast were all superb. ||Delightful check-in and check-out experience, both with Daria. She was friendly, explained all the hotel amenities, reviewed our rate, asked if we had any questions, etc. Good job.||The lounge staff person was super nice and very helpful. The lounge food was above average compared to other Europe hotel lounges in this price range, with many different menu items offered throughout the week. It also seemed the culinary team used some clever imagination to change what could have been a ho-hum salad, for example, into something cool. Good job lounge team!!||The gym and spa area are quite good; plenty of gym equipment and weight options. The sauna, salt room, and indoor pool match what’s posted at the website. Nice!||The breakfast buffet was very good with a wide variety of hot dishes, pastries, yogurts, etc. We especially liked the “Bulgaria” table with items such as “Banista.” A great idea and much appreciated. See attached photo of “matcha waffle.” Again, culinary team does a great job here. Vlad in the restaurant was friendly and professionally attentive. ||The room was perfectly fine. . .plenty of photos already on this forum, so I’ll leave it at that.||Recommendations for management: ||- The cigarette smoke from the lounge balcony area fills up the rest of the indoor lounge if the doors are propped open. I recommend always closing the balcony doors for the sake of the non-smokers inside.||- I recommend paying more attention to common area cleaning. The same bits of refuse were in our hallway over several days. . .the room interior cleaning was acceptable; I simply recommend vacuuming the hallways much more often.

Location is excellent, walkable to everything you want to see. The breakfast buffet is really good, and they have a cool rooftop bar for evening drinks and dinner. The gym is well equipped, with modern equipment, large televisions, a great courtyard view, and is very clean.

Great modern hotel close to tourist sights. 5 minute walk to Nevsky Cathedral and within 20 minutes walk to most major tourist attractions in Sofia. Great breakfast that includes plentiful buffet as well as made to order items. Room was modern, clean, and spacious. Lots of water restocked daily. Great club lounge and fitness facilities.