Hyatt Regency Yokohama

Last stop of our Japan trip with a toddler. Staff were so friendly and helpful. Location was excellent to Chinatown. Yamashita Park, The Aerial Tram and more. Housekeeping was exceptional. Lots of thoughtful details. Front desk staff were so helpful particularly navigating Japan food delivery to the hotel as well as luggage forwarding to the airport. Room had a pretty view and enjoyed the in-room coffee system.

Laundry Service costs $150 AUD to get a bag of clothes washed - I only found out to know this price once the clothes were washed. No staff informed me that this was the rate. Very poor communication and service on this.. No budging from the manager on get any discount for his owns staffs lack of communication. Not a great vibe around the hotel lobby, dark and quiet. In general the rooms are nice, and the room service girls are very good at their job!! One English guy at reception is very helpful.

Hyatt Regency Yokohama never disappoints. The rooms are absolutely pristine — clean, modern, and very comfortable. The staff are incredibly helpful and professional, always making us feel welcome and well taken care of. The location is fantastic, just steps away from Chinatown and the train station, which makes getting around Yokohama and even into Tokyo super convenient. One standout moment was ordering room service — I got a burger and it was sublime. Easily one of the best I’ve had at any hotel. This has become our go-to hotel whenever my family visits the Tokyo area. Consistently excellent service, great location, and top-notch comfort make it a clear favorite.

This was a great hotel. Super clean and well organized. I opted for the club access. It's worth every penny. Breakfast was from 8-10 and then cocktail hour from 5-7 PM. That was well worth the money. The room service was amazing. The cleaning was done wonderfully. It was prime location as well, super close to everything. Everyone was very helpful as well. Highly recommend this hotel.

I have just finished 2 nights in a club room and can confirm this is an excellent hotel. Well run, clean and quiet, inexpensive and the staff are very friendly. I was expecting the food to be slightly better in the club lounge but overall thank you for a pleasant stay.

I booked a 2 Twin Beds room with Club Access for my family of 4, including 2 kids. This hotel is great in the sense that such room can accommodate 2 kids for free, while most other higher-end hotels in Tokyo metro from global chains don't. Lounge access is also extended to my kids for free, which again, not every hotel do. These two alone, I'm already very grateful. The room was very big, not just by Tokyo standard but really. The bathroom in particular was really big, and stocked with high-end amenities. The upkeep of the room was great, it was sparkling shiny! Kids loved them very much! Service from the staff was very proactive and polished. The food selection in the lounge was great, both in the evening cocktail hour (kids under 12 not allowed) and the breakfast (kids included). I particularly liked the selection of tea, with real serious tea leaves and not tea bags. The jasmine tea was outstanding, you don't get that from most other hotels! All in all it was a perfect stay for us. I can't wait to visit it again!

This is by far one of the nicest hotels I’ve ever stayed in. Service was impeccable, breakfast was great, cleanliness was next level. Great area of Yokohama as well with much to go and do and explore. The room was big as well and not cramped like lots of other Japanese hotels.

Such a good, friendly, and luxury hotel. Employees welcomed and helped me out right away when I stepped in the lobby. They provided exceptional services. Everything is so clean and neat. This is one of the best hotels I have ever stayed. I missed the heated-seat bidet so much.