Olga Rudnychenko
Google
I’ve been looking forward to trying this place for a while so we made sure to book in advance.
I showed up 10’ early and was told that there’d a 5-10’ wait (totally legit ofc), so I chose to wait for my friend outside. Once she joined me we kept on waiting outside and at least 4-5 people have been seated who came after us and the manager didn’t even bother to give us an update on our booking. After yet another person coming after us and being seated I asked about our table and he said yes, yes, just a minute an d finally got us seated. I get they are busy but acknowledging the waiting customers would have provided a much nicer experience.
We got seated at a sofa by the window which was fine for a coffee but really uncomfortable for a brunch.
The food came in pretty quickly and I must admit was rather good. The drink however was a disaster - I ordered a chai latte (my absolute favorite drink so I repute myself somewhat of a connoisseur in judging it), which turned out to be very watery, with just a hint of spices and a drip of milk. I immediately called a waitress explaining politely that the drink wasn’t properly made and requesting to exchange it for a regular latte. She said yes and I was brought a latte about 10 minutes later. Imagine my surprise when I saw the final bill and I’ve been charged for both drinks! I found that totally dishonest and unprofessional - if you refuse to exchange my drink, you have to let me know so that I can decide how to proceed. I was very clear in my complaint about the drink and it was taken for granted by both me and my friend that my exchange (not new order) request was accepted. I noticed it only after paying the bill so couldn’t argue.
The dessert was just ok, nothing special.
Overall, unfortunately, I cannot recommend this place. For a total of 34,5€ per person you can find much better options with friendlier service elsewhere. In short, overrated and not worth the hype.
