Nicole T
Google
My family and I just got home from a week-long vacation at this resort, and it was one of the best family trips and New Year celebrations we’ve ever had! We had previously stayed at Iberostar Rose Hall Beach in Montego Bay, Jamaica, and therefore had very high standards when booking this trip — and this resort exceeded every one of them.
The resort itself is absolutely gorgeous — one of the most beautiful we’ve ever experienced. The food was outstanding and the staff were phenomenal from the moment we arrived. We were warmly welcomed and well cared for immediately upon entry, and every staff member we encountered while getting settled was friendly, professional, and genuinely kind.
We loved the variety of food options available (buffet, Japanese restaurant, Italian restaurant, snack bar, and late-night snacks), which Bladis kindly helped us book — especially the New Year’s Eve buffet, which was truly exceptional. We were amazed by the variety and quality of the food and how much effort the resort put into making that evening special. We also loved that lunch included BBQ and/or cooking right on the beach, which was a unique and memorable experience for us.
I especially have to highlight the entertainment and fitness team, as they contributed enormously to how much fun my sister and I had on this trip. Every morning they arrived full of energy and enthusiasm, encouraging everyone to get involved in the day’s activities. I participated in volleyball, archery, darts, table tennis, ring toss, mini golf, dance lessons, pool games, bingo — and also HIIT training and water fitness with Daniel, whose workouts were intense in the best way and who was incredibly motivating and encouraging throughout.
My sister and I love to dance, and this team gave us endless opportunities to do just that. Ninja and Rambo always brought incredible energy, amazing dance moves, and contagious enthusiasm wherever they went — they even managed to get our parents dancing! We had such a great time dancing with them each evening in the plaza before the shows began. We also loved spending time with Ms. Bubbles, Smile, King Kong, and Super Jo during the daytime activities — every interaction with this team was joyful and memorable.
Beyond their energy and talent, what truly stood out was how attentive and inclusive the staff were. They made a genuine effort to learn guests’ names, check in on how everyone was feeling, and ensure that no one ever felt left out — which created such a warm and personal atmosphere throughout the resort. We also want to give a special thank-you to Robert, who greeted and served us with a smile every single day at the buffet, and to Reimy, our fantastic chef at the Japanese restaurant — both helped make our dining experiences extra special.
We are already looking forward to returning with friends, as we had such an incredible experience and cannot wait to relive it again!