Jose R
Google
We spent 10 days at JOIA over Christmas with family, and I honestly cannot say enough good things about this resort. Everything was absolutely perfect from top to bottom - the food, cleanliness, attentiveness, service, beach, drinks - all outstanding.
One of the biggest reasons we chose JOIA was because it’s a quieter, more refined resort, and it exceeded our expectations. It’s peaceful, elegant, and never feels crowded - exactly what we were looking for. At the same time, you still have access to the neighboring club, which offers great live music, shows, and entertainment, so you truly get the best of both worlds.
The food quality was exceptional across the board - fresh, beautifully prepared, and consistent every single day. The drinks were excellent, premium and made properly, not watered down. The beach is pristine, and the entire property is immaculately maintained. You can feel the pride the staff takes in keeping everything at such a high standard.
A massive, heartfelt shout-out to Victor, our butler, who truly made this stay unforgettable. He was absolutely incredible from day one. My sister and I fell sick for a few days during our stay, and Viktor went above and beyond to take care of us - checking in constantly, getting us everything we needed, and even drawing Epsom salt baths to help with recovery. That level of care is something you don’t forget.
Little personalized touches - the thoughtfulness, anticipation, and genuine care - made all the difference and are what separate JOIA from other luxury resorts.
This resort delivers true luxury through service, calm, and attention to detail. If you’re looking for a peaceful, upscale, impeccably run resort with access to entertainment when you want it, JOIA is perfection. We will absolutely be back.