Iberostar Selection Parque Central

We stayed at this hotel a few days ago. Overall, it is a nice and well-maintained hotel with a pool, a great location, and a beautiful view. The breakfast was good, and we enjoyed the daily live music, which added a pleasant atmosphere. We had dinner at the hotel restaurant and tried the steak and the burger. Both were very tasty, but the prices were quite high. The cocktails were very good and definitely a highlight. However, there were a few things that were disappointing. I had a Cuban cigar and asked a staff member for a knife to cut it. I was asked to pay five dollars for a very small cut, which I found unnecessary and not very guest-friendly. Another downside was the situation outside the hotel. There were many people trying to sell things, and as soon as you step outside, you are approached repeatedly, which can feel uncomfortable. This is something that could be addressed with the local authorities. Check-in was at 4:00 p.m., so we had to wait several hours before we could go to our room. Despite these issues, we still had a pleasant stay and would recommend the hotel, although there is room for improvement

A nice comfortable hotel in old Havana. The lobby is quite beautiful. Rooms were nice and spacious, albeit a little dated. The restaurant was great, a brilliant breakfast selection every morning and the staff were so helpful and friendly. The real cherry on the cake though it the roof terrace, amazing views over the capitol building from here, best enjoyed in the evening with a Mojito whilst listening to the great band perform. Would definitely stay here again.

Fascinated! A wonderful hotel very near from museums. The place is beautiful with many options, good music and good food and drinks. Special attention at the Porticos bar and from Dalila at Alameda bar. We enjoyed our stay a lot and we want to come back.

In this Hotel, there's a fantastic Cigar Lounge, the Cigar Bar|My review is about it, had a great time in a beautiful cigar-Rum pairing service delivered here by Alberto Delgado||What a great time! Alberto Delgado is one the Habanos Sommelier of this Lounge, since our arrival we felt so good, the ambience of the place makes a perfect atmosphere for the Cuban Habana and Rum lovers.|The staff is amazing, we thank Jairo and Dalila for a great service, always a smile, but definitely Alberto was the Superstar of the experience, we were amazed how he masters the cigar/rum knowledge, history and processes, following his recommendations we had an amazing time paring Habanos, Cuban rum and a great coffee ☕ 👏👏|Knowledge, expertise, great recommendations and fun! ||Thanks to the Staff and Alberto, for such an amazing experience, definitely we are coming back and repeating, looking for tastes in others Habanos

The location, right next to the capital building, central park and old town, is pretty good for walking to most of the main tourist sites in Havana. It also makes for some stunning views from the roof top pool which for me is the highlight of the hotel.|The hotel is well maintained and the amenities are a good standard and kept clean. The internet connection from the room was good and was readily accessible in the public areas. The breakfast buffet was a decent standard with a mix of pastries, cooked items, fruits and cereals. ||The staff were friendly and helpful throughout.||My only minor issue and this was a recurring problem in Cuba was that the water in the shower was at best luke warm and never hot. First thing in the morning seemed to be the warmest and by evening it was decidedly cool.||Great hotel in a brilliant location with stunning views if you can accept luke warm showers.

We arrived at Iberostar Park Havana at 2 PM, but check-in was scheduled for 4 PM. We had booked two rooms for our friends and ourselves. We had the option to pay about $30 for early check-in, which we did for our room so that everyone could leave their luggage there and go sightseeing. The room was spacious, but when we entered, we were immediately hit by a strong smell of dampness. We went to the front desk and requested a room change, which was granted. The second room was slightly less damp, and the smell was less noticeable. We stayed there for the night, but the bed and bedding still felt damp, an unpleasant sensation that’s hard to describe. The next day, after returning from the city, the room hadn’t been cleaned, and fresh towels were not provided. We asked again for a room change. The front desk staff gave us a key to a new room and told us to check ourselves for dampness, as they didn’t know which rooms were affected. This became our third room for a two-night stay. The bedding was no longer damp, and the room felt less humid, but there was another strange odor that I can’t describe. On top of all this, there were bugs in the rooms at night. As for the location, it is probably the best possible in Havana, right in the city center. Unfortunately, everything else about this hotel is a disaster. For picky travelers or anyone with a sensitive stomach, this hotel should be avoided. Honestly, I think I would have slept more comfortably outdoors in a park than in this hotel. Total catastrophe.

We had booked a suite which was really worth it . The first room we were given had no air gin in bedroom so we asked to be moved which we were . Our new too. Had a massive balcony |Breakfast was ok - they make omelettes etc - tea and coffee terrible thou |The only downside is as soon as you step outside you are hassled by people asking if you want a taxi , cat , lift money including kids |We did a walking tour with Alan who sucked us in and befriended us . Ed then booked a car trip in an d fashioned car - paid him but of course the car did not show up nor did we see him again . I will post a photo of him so you don’t get conned . The car trip was very good - beware they take you into the start of the jungle to get a drink - very expensive - 50 dollars for your drinks ! |We booked two restaurants defo recommend - los mercaderrs was lovejy especially the staff . Cuban night not worth the money - food not for me

I have visited Cuba before and loved it. My travel agent originally quoted a hotel across the square which I had stayed at on my last visit. I requested a re-quote for this hotel and I’m so glad I did. This building is a mix of old architecture with touches of new additions which all works well together. Staff very helpful and can’t do enough for you. Meals adequate. A plentiful selection of food. Havana has changed a lot since my last visit but has not lost any of its charm. Lots to see and do and well worth visiting if only to see the old buildings. Please try a tour in a classic car. The only downside to staying here (which is generic in Havana wherever you stay) are the people hanging around outside offering to help for a charge or begging. I understand Cuba is a poor country and I will always try to help but it becomes a repetitive process to say no. Especially when the same people keep coming back. If like me you want to help these communities, take colouring books & colouring pens, Notebook &pens, Old items of clothing, travel size toiletries and sweets. These are items the locals find hard to come by and they are appreciative of what we take for granted.