Iberostar Waves Miami Beach

This is a tough review as I genuinely enjoy certain things. I’ll first say the gentleman during the afternoon at night was extremely polite, helpful, accommodating, and I can’t be more grateful. However, the hotel is extremely loud with horrible room insulation. We requested a top floor quiet room for business purposes and arrived with only the bottom floor lobby room available. We mentioned this to two staff members (helpful gentleman and young lady who didn’t care) and were supposed to be moved by management. We were not moved nor did management address the issue when we checked out and actually opted to ignore the situation entirely. I sincerely hope management sees this and contacts me because we love the location and frequently visit for business. More importantly, I’d love to change this review and make it more positive!

Quaint boutique hotel with very friendly staff and clean as well. Rooms are updated, pretty spacious and clean (which is much appreciated). Hotel is nice and quiet, no rambunctious guests. This hotel is 2 min walk from the Convention Center (garage side) and 5 min walk from the South Beach. The staff (I dealt with 3 front desc concierge) are phenomenal, down to helping with jewelry latch closing, when I was not able to do it myself. I highly recommend this hotel for a quick business trip.

I stayed here for 2 days due to a business trip to the Miami Convention Center. The location is great. There are quite a few restaurants in walking distance as well as the beach. The hotel offers 2 free chairs on the beach during the day and has a very nice pool on the roof. The view is spectacular. All staff members are very friendly. We got to know one named Ceasar who gave us great suggestions on food and was so down to earth that he really made you feel you were more than just a guest. There is an Italian restaurant in the lobby of the hotel but didn't have good options for us so we never ate there. My room on the first floor was very small and a bit cramped bit situated nicely enough. The only negative thing I would say is that being that close to the front desk, you can hear almost every word spoken if you don't have the TV on. All in all, I really enjoyed the stay and would recommend this hotel. I will definitely return but will make sure I am located further away from the front desk next time.

We had very good experience with Berkeley Park Hotel. Hotel is really good located. Staff (specially in the reception) is very friendly, helpful and nice. Rooms are very nice decorated and comfortable. 5min walking (340 23rd St) you can find public parking for 20$/day. I really recommend stay in this hotel to everyone.

Positive: "" Negative: When we check in the woman was very nice, pleasant, and friendly. However, upon check out the man was not warm, needs to be more personable, and friendly. I feel being in the hotel business you need to be friendly, not cold nor rushed.

This hotel has great proximity to the beach, but it nicely removed from the hustle of ocean drive. I traveled for work and had a good experience. Staff was very accommodating and friendly. Rooms are on the smaller side, but I wasn't in there much anyway. Rooftop pool is small but nice. Overall a good experience.

I gave 2 stars to the service thank to the great girl at the reception. She explained everything and she was professional and prepared. The breakfast included it's a joke! Just one drink (in a very small cup), and a choice of 4 type of bread close to eggs. The only different think is the pancake with the fruit (and I'm allergic to fruit, so I could literally eat just egg and drink just coffee (americano) or tea. No milk... the service is horrible: at least 1 hour to eat your food. Just 2 slow waitress (just one speaks English, so if she is busy, you need to wait longer to order or to ask something, if you don't speak Spanish). They also confuse your order even if they are just 4-5 options all with eggs. That's embarrassing. If you don't eat in this hotel, the rooms are so good. The position is really close to the beach, but you pay more than 200 dollars for 5 days to have 2 chairs on the beach, but without an umbrella that you need to pay 22$ extra. At the end, you could find something better....!!

I will start off by saying the property is clean as are the rooms. Cesar and the staff were great for the several days I stayed there. ||The room I was in, was the worst room in the hotel, a tiny shoebox on the 1st floor, a few steps from the elevator and tile floors that make the sound echo when people are coming in from a night out. ||The bed in that room needs replacing because one side is sagging because the opposite side has no room for anyone to get in or out of. ||The built in safe door would not close and banged into it several times. ||The remote control in my room stopped working and could not be helped until the next day so the tv was on all night and unable to change the volume. ||Came back from working to relax only to have construction hammering and banging in the room above mine while taking a nap. ||It was a comedy of errors but that room hardly warranted the price or the “resort” fees, I didn’t feel like I was at a resort by any means. ||Nice small pool on the roof, no view of anything, but it is set up nice. ||The restaurant is not fully indoors or air conditioned, it was 105 heat index, last thing anyone wants is to sweat for dinner, that was a bit rough. We had to go for breakfast and dinner elsewhere as a result. Tried to order room service once, the QR code didn’t work so used UberEats to order food. Picture from the lobby into the restaurant where you can see the condensation from the temp and humidity. ||It’s a nice place, just bad circumstances during my trip, no fault of the staff whatsoever. This place has potential, definitely need to sort out their situation, with humid days being so frequent, they are not alone, many al-fresco only dining options that I find interesting. ||Hit or miss…