Iberostar Waves Rose Hall Beach

Amazing entertainment team!! Big Wayne is very friendly with some great dance moves. Fresh is very sociable and entertaining. Kevin hart 2.0 is hilarious and very nice. Sparkles is awesome and funny. Love her teaching Jamaican dance moves. Great team that makes a difference and helps make the hotel feel alive with their games and entertainment.

Stayed here for a week. We had a great time! Check in was great! Quick and easy! Entertainment crew was amazing!! Especially Fresh, Finez and Mickey. They made sure we were having fun and always made us laugh. The entertainment crew always had something going on! Our rooms were a little dated but very clean! Lots of food options to choose from! The resort is well lit at night. All the employees were very friendly! A few negatives for this resort is the temp of the pool! It was COLD, there was a light sewage smell in the washroom at times and the nighttime entertainment was late. It didn’t start until 9:30pm.

Here now with 4 girlfriends. The staff is amazing. The entertainment crew are 5 stars. They are so friendly and go above and beyond to make sure everyone is happy and having a great time. Our man Mickey Mouse is the best! The food has been awesome. It’s windy but still sunny and warm. Will be back💕

This vacation was a year in the making and upon arrival I was underwhelmed but there were moments that made the trip memorable and I feel 100% worth it. |The pros: The grounds is absolutely breathtaking, it’s worth your Instagram posts. The beach is what you expect, clean with everything at your fingertips. The pools are the same and lots of activities for families to enjoy. The food is awesome and Cassandra was the server we looked forward to seeing every morning we went to the buffet. Cassandra was warm, inviting and went above and beyond to make us feel welcomed. TY Cassandra. Carla our concierge turned our stay completely around, she made my mother’s birthday special and is the only reason we will give Iberostar another shot. TY Carla. Lastly, Paris at the Hibachi Restaurant kept us laughing all night while cooking an excellent meal. He was personable and made dinner inclusive. TY Paris.

From the moment I arrived, the staff made me feel at home. Everyone was so friendly and attentive. The room was always clean and views were amazing, and the hotel itself was beautiful and peaceful. I’m a Club member so Star Prestige area on the beach was great but the beach could be cleaned more regularly, this is the only issue I found.||What really stood out was the little personal touches, warm smiles every day. Susana, our Club Ambassador was all over the place making sure everything was perfect and took great care of us. It’s clear Club in Jamaica truly cares about their guests. I’ll definitely be back!

Our family of 4 came to celebrate my birthday. The staff were so warm and attentive. Shanan and Patrice literally tended to all our needs. The service overall was excellent. The rooms are clean and bright. The food was fresh and there was a unbelievable variety! We are looking forward to celebrating our anniversary here next year!

Very much enjoyed our stay. Girls trip with 5 of us. Food was great! Resort was beautiful! Entertainment crew was fun and super friendly. Lots of activities. Big shout out to Mickey Mouse. Made us feel welcomed. Lots of fun!

I stayed at Iberostar Waves Rose Hall resort in Dec2024-Jan 2025 for my 25th birthday and New Years. I stayed from Sunday to Friday with my family and boyfriend. We had 3 rooms all on different floors. My boyfriend and I stayed on the 5th floor which conveniently had no cameras in the hallways. How funny. The AC in our room was making a banging noise the first two days which we made complaints about and no help. On Tuesday, we went to the desk once more to demand maintenance to fix the AC, and maintenance fixed it while we were away for excursions. A couple of days later, as we were packing our luggage to prepare to leave the following morning, we noticed my boyfriend’s EXPRESS brand dress suit inside a plastic EXPRESS garmet bag was STOLEN. We flipped the room upside down to search everywhere, went down to the front desk and had security also search our room and we filled out a report. The next morning when we went to the desk to follow up, alot of the workers there were confused and trying to delay help. Once we finally got to speak to the security supervisor there that day, she informed us that they will be doing an investigation. She said they will check the log of key access of our room and other investigation which I do not know how in depth their work is. We took our flight home and a couple days later received an email saying that because the hotel does not allow their employees to leave the resort without me searched, that the hotel did not find our item missing and therefore they are not liable. How dumb do they think we are? They did not bother to tell us who had access to our room , if they checked cameras on other floors of someone carrying a LARGE GARMET BAG CONTAINING A MEN’s suit inside. They did not tell us if they questioned our cleaning lady or the maintenance person who fixed our AC while we were out on excursions all day. They brush alot under the rug. The type of people working here will help their own get away with things. They steal items to resell and make money. During our stay, there was a gentlemen who had his TV Firestick Stolen. This is a common theme with this resort. So because they have a “protocol” that they must check and search their workers before leaving, there is no way they couldnt have stolen our MENS SUIT. Security searched our room, they didnt find it themself. It disappeared out of thin air ? They are providing no solution or reimbursement of a $200 item. I was enjoying my stay there until I felt unsafe. It was my first trip to Jamaica and now I understand why they have the stereotype they have. Some people ruin it for others. Do not recommend staying at Iberostar resorts in Jamaica. You risk your items being stolen with NO help and the workers covering the situation up.