Iberostar Waves Rose Hall Beach

Asani really came in clutch when our driver fell through for a tour at last minute and always checking in to make sure we had everything we needed while at the resort! Jean Pierre and Sharon were quick and friendly and always had the best service in the Little River Buffet! Aldin had the best drink and very informative while constructing the drink! Lashawna was very pleasant, always smiling and kept the room clean each time and does a great job! Skittles, V6, concrete and Tiffany kept the entertainment flowing and the good times rolling at the pool side each day! Chef Pais was fantastic at the Japanese restaurant! He was very friendly and entertaining made the whole experience more enjoyable.

I had such an incredible experience at this resort! There was always something fun to do. The entertainment team truly made the stay unforgettable. They were friendly, enthusiastic, and full of energy, constantly keeping guests engaged and smiling. A special shoutout goes to V6 from the entertainment team — he went above and beyond to make sure everyone felt included. His energy was absolutely infectious and really set the tone for an amazing atmosphere every day. You can tell he genuinely loves what he does and cares about guests having a great time.

Absolutely Incredible Stay! The Entertainment Team & Staff Made It Unforgettable! I visited back in June and loved it so much that I had to come back this month and somehow, this trip was even better than the first! My expectations were blown away yet again from the amazing food to the top-tier entertainment. Chef Marcus over at Dutchies is an absolute legend his food is beyond delicious every single time! And I can’t forget to shout out Errol the bartender, who kept the drinks flowing and the vibes high all day long. He’s the best friendly, fast, and always smiling! And then there’s the entertainment crew truly the heart of the resort. V6, Redbull, Too Short, and Sparkles, you four are incredible! The energy, the fun, the way you connect with everyone you make each day feel like a celebration. The resort wouldn’t be the same without you! Can’t wait to come back again soon! This place just gets better and better every time!

I first stayed here back in June and loved it so much that I just had to return and somehow, this visit was even more amazing than the last! From the fantastic food to the incredible entertainment, everything exceeded my expectations once again. Chef Marcus at Dutchies continues to impress! his food is simply exceptional every single time! And I can’t forget Errol behind the bar, who kept the drinks flowing and the atmosphere lively all day long. He’s quick, friendly, and always has a smile that makes your day better! Then there’s the phenomenal entertainment team: V6, Redbull, Sparkles, and Too Short. You four bring such energy, fun, and connection to every moment. You make everyone feel included and turn every day into something unforgettable. The resort just wouldn’t have the same magic without you! I’m already counting down the days until I can come back again! this place somehow gets better with every visit!

The resort itself is absolutely beautiful — the property, amenities, and overall cleanliness were top-notch. The rooms were stunning, with the perfect mix of modern comfort and island charm. The beds and pillows were incredibly comfortable, and our pool-view room offered breathtaking scenery every morning. The pool area was vibrant, and the poolside bar service and food were excellent — easily one of the highlights of our stay.||Customer service was a bit mixed. The lobby staff and several servers went above and beyond and made us feel very welcome. However, there were moments where the hospitality felt forced, lacking genuine warmth. A few bartenders and buffet servers were noticeably rude and often didn’t engage with guests at all, which was disappointing given the otherwise high standards of the resort.||The entertainment team was energetic, but unfortunately more focused on showcasing themselves than involving guests. Even more concerning, a few of the male entertainment staff made sexually inappropriate comments and gestures toward female tourists, leaving several guests visibly uncomfortable. Additionally, remarks made during activities — such as jokes about “white people not having rhythm” or “trying to look Jamaican with their tans” — were offensive and unprofessional.||Overall, the resort is stunning and well-maintained, with amazing food, comfortable rooms, and great amenities. However, the unprofessional behavior and lack of genuine engagement from some staff members made it difficult to fully enjoy what could have been an incredible experience.||This could absolutely be a 5 star resort if the customer service was more professional, kind, and genuine. Jovan at the barber needs a serious talking to about his attitude! Rohan was incredible!

We stayed for my son's first birthday and I must say from checking in with Odian who was very informative and friendly. Our bellman I don't remember his name but he was great also. The hotel was beautiful,clean and quiet. There was so much to do and I loved that they catered to my toddler. Star camp and the play room was very entertaining for my son he enjoyed it so did we. Our room attendant Ashanique was a gem. The options for food was great and we enjoyed every meal. Our son's birthday dinner was at the hibachi restaurant food was delicious and Carone was also a gem. At the buffet Cassandra,Donate and Jean Pierre were excellent, even Browning who provided our towels at the pool was very nice..My son loved the ladies and they were very friendly to him. For our first family vacation we couldn't have asked for a better experience. Iberostar family thank you.

I appreciated how genuinely the staff cared for guests during my stay. Check-in was smooth, and housekeeping responded quickly to small requests, which made the resort feel personal. The beach was well maintained each morning, and the dining options offered fresh variety without feeling repetitive. Overall, the consistent, thoughtful service made the experience memorable without relying on big gestures.

Decent resort that offers something for all ages. The pool area can get a bit noisy so keep that in mind if you are looking for quiet. Jamaican restaurant on the beach treated our family like royalty. That was the highlight of our stay. It was our Nieces birthday on the day of arrival and we had the pleasure of dining here the first night. The food came out family style and it was great. The chefs hospitality was top tier. For the most part the entire staff was very professional and pleasant. Our housekeeper did an awesome job cleaning our room daily. She was great. Pool was always clean. Italian restaurant was fantastic. The main dining area for buffet food was extremely humid and almost made it unbearable to eat inside. They really need to upgrade their systems and make that area more comfortable to dine especially In warm months. Warning! If you have no intentions of buying a vacation club membership don't do the tour. The concierge will track you down if you miss your scheduled visit. They are also very rude if you do not attend. Beach is nice and not very wide but they keep it clean with plenty of chairs. Also beware of the people who claim pool chairs. They are relentless. Overall it was a nice family vacation.